Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

531 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.7500019/5Overall Rating 4.7500019/5Overall Rating 4.7500019/5Overall Rating 4.7500019/5rating 4.7500019
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
94% Would Recommend
100% Business Response
Latest Review 37 minutes ago

Reviews


KA
Kathleen A.
Perrysville, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
Excellent and thorough
I have an excellent experience with efficiency and courtesy. Thank you!
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/29/2019

thank you so much for the positive feed back we thank you for your recent visit and look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Ontario, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Great Service
We have taken our 2 Hyundai vehicles for a few years now. Service is always completed in a timely manner and staff is very courteous.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/24/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

DW
Dale W.
Mansfield, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Service
Excellant Service, excellant and courteous treatment.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/17/2019

thank you very much for your recent visit with us we look forward to your next service appointment

thomas testa

service manager
419-529-1800
ttesta@grahamautomall.com

BC
Beverly C.
Galion, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Organized, thoughtful, kind,efficient in every way
Very positive experience all round
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/16/2019

thank you very much for your recent visit with us we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mansfield, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Great service this time.
There were no issues this time. Car was done in a timely manner and was clean.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/15/2019

thank you for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Wooster, OH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
fine
service was fine.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/15/2019

thank you very much for your recent visit we look forward to the next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

JZ
John Z.
Killbuck, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Service
Done a good job
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/12/2019

thank you for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

EG
E G.
Mansfield, OH
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
competent courteous employees
good feeling to know service will be done by qualified employees
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/12/2019

thank you for your recent visit we look forward toyour next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

JG
Joseph G.
Mount Vernon, OH
2014 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Connecting Rods
update was performed as stated
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/12/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

JM
James M.
Shelby, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
J.Mlakar
They got the work finished in an hour .
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/12/2019

thank you very much for your recent visit we look forward to your next appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

AW
Alan W.
Mansfield, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Service represenative
Brian Hunt was absolutely the best we have ever had to deal with. Knowledgable, classy and professional. If I owned a car business I would try and hire him away from you!!! Sorry!! He's that good at 1st impression first to set the tone with customer service.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/08/2019

thank you very much for the great response it truely means alot 
we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

RD
Robert D.
Bucyrus, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
on time
on time
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/05/2019

thank you for your recent visit we look forward to your next appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

PB
Paul B.
Mansfield, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2019 Category: Service
Good
Good Service
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/03/2019

thank you very much for your recent visit with us we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mount Gilead, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Great time
Had a great time
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/03/2019

thank you very much for your recnt visit with us we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Ashland, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Good service
Washed my car, completed all recalls and waited comfortably with snacks too. Thanks
TOM T., SERVICE MANAGER from Graham Hyundai responded on 04/02/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

NS
Nancy S.
Mansfield, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Everyone is friendly and effi
Always treated with courtesy. All are friendly and effiient.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 03/29/2019

thank you for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

SW
Sarah W.
Lexington, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Great service!
Graham service department did a great job and kept in contact with us the entire time.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 03/22/2019

thank you very much for your recent visit we look forward to yor next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

NM
Nancy M.
Galion, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Oil Change
Quick service
TOM T., SERVICE MANAGER from Graham Hyundai responded on 03/20/2019

thank you for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

SC
Sheryl C.
Crestline, OH
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019 Category: Service
Comfortable lounge
Seating was comfortable in waiting area. My kids were with me and utilized the complimentary wi-fi to keep them busy.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 03/18/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mansfield, OH
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Service advisors are courteous.
thank you!
TOM T., SERVICE MANAGER from Graham Hyundai responded on 03/13/2019

thank you very much for your recent visit we look forward to yyourr next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com