ReScore Reviews™ (16)
Good morning if I may I would like to speak with you I have tried calling I have read your survey I understand your service took longer than expected they had to machine the brake rotors
also as far as the price to do the work you supplied a coupon from GM not hyundai wich we honord to the best we were able too iwas standing at the counter when the advsor was trying to adjust your bill if you can please call me back so we can discuss your concern
thank you for the recent phone call look forward to seeing you on friday please see mike he is fully aware of your concernthomas testa
THANK YOU FOR CHOOSING GRAHAM AUTOMALL
THE CUSTOMERS CONCERN WITH THE COUPONS WAS CORRECTED
WE FALUE YOU AS A CUSTOMER
THANK YOU WE LOOK FORWARD TO TAKE CARE OF YOUR FUTURE NEEDS
THANKS FOR FOR GIVING ME THE OPPORTUNITY TO MAKE IT RIGHT BY YOU. WE WILL CONTINUE TO IMPROVE, THANKS FOR THE INPUT.THANK YOU
Bonnie, Thank you so much for your understanding of your service visit and taking the time to have our conversation today, We at Graham try to handle all concern on a one on one basis. Feel free to contact me with any questionDennis Mount
Good morning. I apologize your visit did not go as expected but I would like to further discuss the issue with you and schedule an appointment to resolve to issue. Please feel free to contact me with any further concerns.
Hyundai & Ford Service
Good morning Angela. Our main goal is to make sure our customers are completely satisfied with their service experience. I apologize that your visit did not meet exceptions and I would like the opportunity to discuss it further with you. Please feel free to contact me at your convenience. Have a great day!
Hyundai & Ford Service
Thank you for taking the time to complete the survey. I am so sorry that you had a bad experience on your last visit. It is always our intention to give the outstanding experience that you and all of our customers deserve. We are always
working on ways to improve our processes. Early next month we will be installing "Customer Care Express". We are excited about the upgrade as it will address this exact concern. I hope you will give us another chance to give you the service you can give a great review on. We appreciate your business.
Hyundai Service Manager