ReScore Reviews™ (16)
please call me so we can discuss what took place
thank you very much
thank you very much for returning my phone call we look forward to your next visitthomas testa
one-time experience. If the next service appointment does not show improvement, I will consider other
options for my vehicle servicing.
PLEASE CONTACT ME AS SOON AS POSSIBLE TO DISCUSS YOUR CONCERNS I WENT BACK IN HISTORY TO LAST YEAR OUR OIL CHANGES HAVE NOT INCREASED I AM VERY SORRY YOU FEEL THIS WAY .thomas testa
I WILL INVESTIGATE YOUR CONCERN FIND OUT WHAT I CAN DO TO MAKE IT BETTER FOR YOU I WILL CONTACT YOU ON DEC 15
HI AS WE DISCUSSED I DID FOLLOW UP WITH DEALER THAT HAS YOUR VEH THEY SAY IT IS ALL DONE AND THE AIR BAG LIGHT IS OFF THEY SAID THE FAULT WAS WITH THE AIR BAG CONTROL MODULE WICH HAD NOTHING TO DO WITH OUR REPAIR SO IF YOU PLEASE CONTACT ME AT YOUR CONVENIENCE
I AM SORRY TO HEAR OF YOU EXPERIENCE. I WOULD LIKE THE OPPORTUNITY TO CHAT WITH YOU.THANK YOU
THANK YOU FOR YOUR RESPONSE. ALL FEEDBACK IS HELPFUL, I HAVE FOLLOWED UP WITH THE SERVICE ADVISORS TO AVOID THIS IN THE FUTURE.
Good morning Russell, Thanks for taking the time to fill out our survey. I would like to talk with you about the service. I will give you a call later. We do valve you as a customer and would like to work thur this.Dennis Mount
Good morning. Our goal is to make sure our customers leave our service department completely satisfied. I apologize that your experience did not meet our standards and I would like the opportunity to discuss this with you. Please feel free to contact me with your concerns. Have a great day.
Hyundai & Ford Service
Good morning Catherine. Our goal is to ensure all of our customers are completely satisfied. I apologize that your visit did not meet expectations and I would like the opportunity to discuss the concern with you. Please free free to contact me at your earliest convenience. Have a great day!
Hyundai & Ford Service
Thank you for taking the time to write your review. We appreciate your business and your feedback. I am sorry for the problems you experienced scheduling an appointment. Unfortunatley, we were having problems with our phone system at that time. Next time you call, scheduling an appointment will be a smoother process for you. We look forward to your next visit.
If you have any concerns in the future, please call me directly.
Thank you,Jen Witter
Thank you for taking time to write your review. We appreciate your feedback. I'm sorry for the delay to finish your vehicle as well as any miscommunication. In this case, we did diagnose your concern and had to order the corrective part from Hyundai for the following day. I would like to further discuss this concern with you and take another look at the alignment, at no charge to you, to discuss any concerns the technician may have had.
I look forward to resolving your concerns with you. Please contact me directly.
I sincerely apolize for the service that you recieved from us. It is never the way that we intend to do business. It was a very unfortunite day in our department. With the death of a family member and a nasty flu bug, we were left extremely short handed. I know that doesn't make up for the poor service that you recieved that day. I hope that you can give us another opportunity to show you what outstanding service we strive for.
Hyundai Service Manager