Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

906 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


JS
Jerry S.
Wausau, WI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Honesty
You guys always do a great job for us, that's why we keep coming back. OH and we put a new battery in our Camry back in June so you can take it off the need list.

KG
Kim G.
Weston, WI
HUMMER H2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Kim said everyone was very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Schofield, WI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
David said he has been doing business with this facility for years and years.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 09/11/2018

Thank you David for taking the time to give us a 5-star review!  We appreciate the feedback.  It is a privilege to service your vehicles and we look forward to seeing you again!


DL
Dottie L.
Mosinee, WI
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Dottie said that she loves it there and they take the time to explain what is going on and that the mechanics are straight forward and honest.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 09/11/2018

Thank you Dottie for taking the time to review our business.  We really appreciate hearing form our guests and we look forward to seeing you again!


TK
Tony K.
Rothschild, WI
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Tony said the employees did a good job. The employees put a switch in his vehicle and it went out, so he brought the vehicle back and they replaced it for free.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/23/2018

Thank you Tony for taking the time to review our business.   We really appreciate hearing back from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you for future service!


WJ
Wayne J.
Ringle, WI
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Wayne said he has used this business for years. The service was great. He had no problems with his service.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you Wayne for taking the time to review our business.  It is a privilege to service your vehicles and we look forward to seeing you again!


JH
Jeff H.
Weston, WI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jeff said they did a great job and they get the job done.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you Jeff for taking the time to review our business.  We really appreciate hearing from our guests and we look forward to seeing you for future service!


TH
Tim H.
Merrill, WI
Dodge Grand Caravan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Tim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you Tim for the review!


MH
Maya H.
Weston, WI
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Maya said the staff is good and it was quick, easy service. The facility was clean.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you Maya for taking the time to review our business.  We really appreciate hearing from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you again!


BH
Barbara H.
Schofield, WI
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Barbara said she was very well satisfied with the service she received. Everything was very well done and she's very pleased.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 07/23/2018

Thank you Barbara for taking the time to review our business.  We really appreciate hearing from our guests.  It is a privilege to service your vehicle and we look forward to seeing you again!


RR
Randy R.
Wausau, WI
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Randy said the service was good.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 07/19/2018

Thank you Randy for taking the time to review our business. We love to hear from our guests!


JH
Joanne H.
Weston, WI
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Joanne said everything was just fine. There were no problems.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 07/10/2018

Thank you Joanne for taking the time to review our business.  We look forward to seeing you for future service!


BB
Brenda B.
Schofield, WI
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Customer service
The people are very nice and patient
Jon G. from Griesbach Auto Service responded on 07/10/2018

Thank you Brenda for taking the time to review our business.  We really appreciate hearing from our guests.


Verified Customer
Wausau, WI
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Just a basic visit
This was just as the title states. Even though I didn't have a large list of things to have done the visit was just as special. Griesbach has a wonderful staff from owners all the way to the newest wrenches.
Jon G. from Griesbach Auto Service responded on 07/10/2018

Thank you for reviewing our business.  We look forward to seeing you again!


EC
Ellen C.
Weston, WI
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Ellen said Chris at the facility was thorough, sympathetic, and did a great job.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 07/10/2018

Thank you Ellen for taking the time to review our business.  We really appreciate hearing from our guests.  It is our goal to provide exceptional service to everyone and their vehicle.  We look forward to seeing you again!


JS
Jackie S.
Rothschild, WI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Spoke with Dominique. She said the business was straight up and honest. The staff was honest about the price and how long it would take to finish the service.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 06/21/2018

Thank you for taking the time to review our business.  We appreciate hearing from our guests and we look forward to seeing you again!


MI
Marcia I.
Weston, WI
Mercedes-Benz C350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
10 Years of Superior Service and Commitment to My Needs
In 10 years I've found that:
1. Griesbachs provides superior service using quality products and materials at reasonable prices....Always!
2. They involve me in the problem(s) they find and share solutions and their knowledgeable opinions with me....Always!
3. Their professional and personal integrity is above question.....Always!
4. After an accident, They cared about and supported me first; then prepared and presented solutions which they helped me work through to reach the best one for me.
5. Jon and Tina and their entire staff make my life easier because they are always there and I trust them....Always!
Jon G. from Griesbach Auto Service responded on 06/04/2018

Thank you Marcia for taking the time to give us a fantastic 5-star review!  We love to hear from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  It is a privilege to service your vehicle and we look forward to seeing you for future service.


KR
Karla R.
Weston, WI
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
im at the right place
only place i go for my truck and now my sons car. needed major work done. i love they take the time to explain everything that was/is going on. and even the desk people have the knowledge and training to fully explain what you need to know and will explain any question you have. never felt that i am taken advantage of, and trust them. very honest and always have a smile on.
Jon G. from Griesbach Auto Service responded on 06/04/2018

Thank you Karla for taking the time to review our business.  We love to hear from our guests.  It is a privilege to service all of your vehicles and we look forward to seeing you again!


AN
Andre N.
Wisconsin Rapids, WI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Fast, Honest, Fair
So many shop just try to milk you for money. They tell you things need replacing but don't take the time to show you what, where, how, or why. Griesbach isn't one of those places. Pricing is fair, the advice is genuine, and they get it done quick so you don't pay more than you have to. Highly recommend.
Jon G. from Griesbach Auto Service responded on 05/23/2018

Thank you Andre for the fantastic 5-star review!  We love to hear what our guests have to say about us.  It is a privilege to service your vehicle and we look forward to seeing you again!


LY
Landon Y.
Weston, WI
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Landon said, he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 05/21/2018

Thank you Landon for taking the time to review our business.  We appreciate the feedback and the referrals.  We look forward to seeing you for future service.