Griesbach Auto Service


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

839 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review about 2 months ago
Kelly P. on 11/24/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Kelly said the staff ordered parts for him but the parts he had could have been switched around and used. They were friendly and helpful in most of what he asked for.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 11/17/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/28/2017

Thank you Kelly for taking the time to review our business.  We really appreciate hearing feedback from our guests.  We perform work that is based on the manufacture specifications.  Any alterations performed that vary from those specifications would void our warranty.  We are looking to provide the best service to our guests which includes standing behind our warranty.  Thank you again for the review and we look forward to seeing you again!

Carolyn X. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Carolyn said all around it was a pretty good service although she ended up paying more than the quote she had been given.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/24/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/28/2017

Thank you Carolyn for taking the time to review our business.  We appreciate getting feedback from our guests.  Your specific vehicle required a full synthetic oil service rather than the less expensive semi-synthetic oil that is included in our coupon price.  We did apply the value of your coupon in order to still give you a discount.  We look forward to seeing you again!

Brian S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the staff are always super helpful and transparent. They are honest.
Vehicle: Ford Edge
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/22/2017

Thank you Brian for taking the time to review our business.  We really appreciate getting feedback from our guests.  Our goal is to provide exceptional customer service to everyone and their vehicle.  We look forward to seeing you in the future and thanks again!

Tim B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said everything went as expected at this business, and he is happy with them.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/30/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/21/2017

Thank you Tim for taking the time to review our business.  We really appreciate hearing from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you for future service.  Thanks again!

Luke H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine oil change"
In for routine oil change. In and out in half an hour. Always pleasant and very accommodating, that's why we keep going back.
Vehicle: Toyota Sienna
Service Date: 11/15/2017
Review Created: 11/18/2017 08:15 PM
Jon G. at Griesbach Auto Service responded on 11/20/2017

Thank you Luke for taking the time to review our business.  We really appreciate hearing back from our guests.  It is our goal to provided exceptional service to everyone and their vehicle.  We look forward to seeing you again!

David K. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Disappointed with price difference between regular and synthetic. 30 dollars seems quite steep.
Vehicle: Toyota Camry
Service Date: 11/15/2017
Review Created: 11/16/2017 05:45 AM
Jon G. at Griesbach Auto Service responded on 11/17/2017

Thank you David for taking the time to review our business.  We appreciate getting feedback from our guests.  The vast majority of our guests appreciate the superior quality of the services we offer and value far outweighs the price.  Thank you again!

Shirly M. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Shirly said the wait time was long.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 11/13/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/21/2017

Thank you Shirly for taking the time to review our business.  We really appreciate feedback from our guests.  Every vehicle receives a courtesy inspection with any service which can take some extra time depending on the vehicle.  We look forward to seeing you again!

Mary P. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said this business was honest and up front. She's happy with the service.
Vehicle: Nissan Rogue
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/17/2017

Thank you Mary for taking the time to review our business.  We love to hear back from our guests.  It is a privilege to service your Nissan Rogue and we look forward to seeing you again!

Joanne H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joanne said the service was good. She had no complaints.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/17/2017

Thank you Joanne for taking the time to review our business.  We love to hear back from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you for future service and thanks again!

Gertrude S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gertrude said the staff did a great job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/17/2017

Thank you Gerturde for taking the time to review our business.  We really appreciate getting feedback from our guests.  We look forward to seeing you again for future service!

Tony K. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tony said this business was really helpful. They fixed his vehicle. He explained there is still a little problem with his vehicle but they said they would continue to figure out what it was and fix it. They did an excellent job.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 10/30/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/14/2017

Thank you Tony for taking the time to review our business.  We appreciate getting feedback from our guests.  It is our goal to provide exceptional service to everyone and their vehicle.  We look forward to seeing you again!

Robert Z. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said this business is really good. He is satisfied with their work. He has used them for a couple of years.
Vehicle: Mercury Milan
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/14/2017

Thank you Robert for taking the time to review our business.  We love to hear from our guests.  It is a privilege to service your Mercury Milan and we look forward to continuing that great service with you.  Thank you again!

David H. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the staff are honest, reputable, and they have treated him well.
Vehicle: Kia Sorento
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/06/2017

Thank you David for taking the time to review our business.  We really appreciate the feedback we receive from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you for future service and thanks again!

Daniel S. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Integrity"
Brought car in with power steering problems. They found the problem and found that it had been repaired before and that it was a manufacturer part failure. They said it would be repaired under there warranty. I had forgotten about the previous repair. They could have charged me and I would not have known the difference. They are very honest and have great integrity.
Vehicle: Chevrolet Impala
Service Date: 10/26/2017
Review Created: 10/27/2017 10:04 AM
Jon G. at Griesbach Auto Service responded on 10/31/2017

Thank you Daniel for taking the time to review our business.  It is great to hear from our guests.  Our integrity is vital to providing the best service for our guests.  We look forward to seeing you again!

Joe H. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Minor or Major "
Went in for oil and tire rotation. Always treated well.
Vehicle: Honda CR-V
Service Date: 10/25/2017
Review Created: 10/25/2017 08:13 PM
Jon G. at Griesbach Auto Service responded on 10/31/2017

Thank you Joe for taking the time to review our business.  We really appreciate getting feedback from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  Thank you again!

Adam M. on 10/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Jeanette. She said the staff had a friendly attitude and they provided good service. She did not like that they would not give back her vehicle until she made payments on the repairs.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/16/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 11/14/2017

Thank you Jeanette for taking the time to review our business.  We appreciate getting feedback from our guests.  As per our policy, vehicles will be returned upon payment for the service.  We look forward to seeing again!

Brian K. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said this place did a good job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 10/24/2017

Thank you Brian for taking the time to review our business.  We appreciate getting feedback from our guests.  We look forward to seeing you for future service and thanks again!

Rob H. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rob said he loves the fact this business gave him a vehicle to drive around while he was without his vehicle. They were friendly and they did a great job.
Vehicle: Volkswagen Jetta Wagon
Category: Service
Service Date: 10/11/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 10/24/2017

Thank you Rob for taking the time to review our business.  We love to hear back from our guests.  It is a privilege to service your VW Jetta and we look forward to seeing you again!

Eileen V. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everyone is so nice and do not think I am a know nothing person. I admit I am not a mechanic but I expect to be treated like I know what I am talking about and the Griesbach personnel are kind and understanding!"
Absolutely!!!!!!!!!!!!!!
Vehicle: Buick Enclave
Service Date: 10/02/2017
Review Created: 10/04/2017 03:10 PM
Jon G. at Griesbach Auto Service responded on 10/05/2017

Thank you Eileen for taking the time to review our business.  We love the feedback we receive from our guests.  It is a privilege to service your Buick Enclave and we look forward to seeing you for future service.  Thanks again!

Mary K. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said she was satisfied with this business.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Jon G. at Griesbach Auto Service responded on 10/04/2017

Thank you Mary for taking the time to review our business.  We appreciate the feedback we get from our guests.  It is a privilege to service your Hyundai Elantra and we look forward to seeing you again.

Displaying Review 1 - 20 of 839 in total