Griesbach Auto Service

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715-355-1553
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Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

921 Reviews

5 star
85%
4 star
10%
3 star
2%
2 star
<1%
1 star
<1%

ReScore Reviews™ (3)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 12 hours ago

Reviews

CK
Christopher K.
Hatley, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Fast expert service
Quick diagnosis of my issue, and quality repair made. Staff all friendly and knowledgeable.
Recommended
DS
Doris S.
Weston, WI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Doris said she really appreciates how the business was able to help her while she was injured. They picked up her vehicle and left her a loaner vehicle while her vehicle was in for the service. She stated that she has always been well taken care of by the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Doris for taking the time to review our business.  It is a privilege to service your vehicle and we look forward to seeing you again!

MG
Mathew G.
Weston, WI
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Mathew said he took his vehicle in for an estimate. They lifted his vehicle up and told him what needed to be done. The staff are good people.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Matthew for the review!

JW
Jim W.
Stevens Point, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jim said he was happy with it.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Jim for taking the time to review our business!

GS
Gertrude S.
Weston, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Gertrude said the service was really good. The work was done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Gertrude for taking the time to review our business.  We love to hear from our guests and look forward to seeing you for future service!

AM
Aaron M.
Rothschild, WI
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Aaron said that they have outstanding service, friendliness, and an overall outstanding business. They took him in a timely manner and are professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Aaron for taking the time to review our business.  We appreciate hearing from our guests and look forward to seeing you again!

DH
Dale H.
Wittenberg, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Service cannot be beat!
Since I was going on vacation for a few days, I wanted to make sure my car was in tip top shape. They got me in on the same day I called. Professional service techs and front end associates always there to answer any questions I might of had. The owner, Tina was busy in the office, but she always takes the time for a friendly hello! Love it here!
Recommended
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Dale for taking the time to give us a great review!  It is a privilege to service your vehicle and we look forward to seeing you again!

DK
Dave K.
Weston, WI
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Dave said they're really good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Dave for the review!

PL
Peter L.
Ringle, WI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Excellent Service, as always!
We have always received great service. Whether just inspections or brakework or major engine repairs, we can count on Griesbachs' to keep our cars and trucks in top running condition. We bought a lemon of a truck and they helped us work to get as much covered as possible from the extended warranty we bought with the truck. They went above and beyond to go to bat for us, made phone calls, and filled out a lot of paperwork. The dream truck was a nightmare, but is now running it top notch condition. We actually have 4 vehicles and Griesbach is on our speed dial. You can count on them to do a great job at a fair price!
Recommended
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you very much for the review Pete.  We love to hear feedback from our guests.  It is a privilege to service all of your vehicles and we look forward to seeing you again for future service!

TS
Tanya S.
Eland, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Wonderful customer service
I had a flat tire and called and they were able to fix it right away unlike a lot of businesses I called before them wonderful customer service and had it done before schedule
Recommended
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Tanya for taking the time to review our business.  We really appreciate hearing from our guests.  Providing exceptional service to everyone and their vehicle is our priority.  Thank you again!

TF
Taylor F.
New Ulm, MN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Taylor said they were able to squeeze her in quickly and did good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Taylor for giving us a great review!

BW
Bob W.
Weston, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Bob said he would definitely recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Bob for the great review and we look forward to seeing you again!

LK
Lory K.
Wausau, WI
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Great customer service!
The service manager (Chris) in Weston, is awesome! He really knows what he's doing and is very honest.
Recommended
Jon G. from Griesbach Auto Service responded on 10/08/2018

Thank you Lory for taking the time to review our business.  We love to hear from our guests.  Our entire team's goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you soon!

JM
Joe M.
Weston, WI
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Great service
Always do a great job.
Recommended
Jon G. from Griesbach Auto Service responded on 10/08/2018

Thank you Joe for taking the time to review our business.  We look forward to seeing you again!

BL
Bill L.
Weston, WI
Ford Expedition
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2018 Category: Service
Bill said the service was done as expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 10/08/2018

Thank you Bill for taking the time to review our business.  We appreciate the feedback and look forward to seeing you again.

JS
Jerry S.
Wausau, WI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Honesty
You guys always do a great job for us, that's why we keep coming back. OH and we put a new battery in our Camry back in June so you can take it off the need list.
Recommended
Jon G. from Griesbach Auto Service responded on 09/25/2018

Thank you Jerry for giving us a great review!  We appreciate hearing from our guests and look forward to seeing you for future service.

KG
Kim G.
Weston, WI
HUMMER H2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Kim said everyone was very nice and helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 09/25/2018

Thank you Kim for the review and we look forward to seeing you again!

DK
David K.
Schofield, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
David said he has been doing business with this facility for years and years.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 09/11/2018

Thank you David for taking the time to give us a 5-star review!  We appreciate the feedback.  It is a privilege to service your vehicles and we look forward to seeing you again!

DL
Dottie L.
Mosinee, WI
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Dottie said that she loves it there and they take the time to explain what is going on and that the mechanics are straight forward and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 09/11/2018

Thank you Dottie for taking the time to review our business.  We really appreciate hearing form our guests and we look forward to seeing you again!

TK
Tony K.
Rothschild, WI
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Tony said the employees did a good job. The employees put a switch in his vehicle and it went out, so he brought the vehicle back and they replaced it for free.
Recommended
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/23/2018

Thank you Tony for taking the time to review our business.   We really appreciate hearing back from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you for future service!