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Honolulu Ford

Average Score
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2.5
(17 Reviews)
-60
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Score Details

5 stars
35%
4 stars
<1%
3 stars
<1%
2 stars
5%
1 star
58%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-60
Net Promoter Score ®

Business Details

Categories
Ford Dealer , Auto Repair
Contact
(808) 824-3981
No Business Hours Provided

Business Hours

* No Time Zone provided
1370 N King St Honolulu, HI 96817
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Honolulu Ford's Reviews
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2.5
(17 Reviews)
Write a Review
Recent Reviews
JT
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J T.
Waialua, HI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2023
0
DO NOT GIVE YOUR BUSINESS TO FORD HONOLULU!!!
Ford Honolulu in Kalihi has to be one of the worst car dealerships and service departments on island. Cody Kaneshiro sold us the Bronco Sport with a defect part that caused a leak in our car for over 2 months that we were unaware of. When finally looking under the carpet we noticed mildew and mold building up. I immediately took the car in to have the service department look at it. I stressed that this was a SERIOUS HEALTH issue driving with my children in the car. After several hours they tried to get us to take the car back home and told us that they temporarily fixed the leak until the part comes in end of March almost 2 months later. Not satisfied with taking home our brand new toxic mildew/mold car we settled on a $40 a day Japanese rental. (NOT HAPPY) Today 2:30 pm traffic hour the dealership calls me and tells me that I need to return the rent a car today before I get charged $40 per day and that they can only give us a car for 10 days. Nobody mentioned anything to us until today. Now mind you, we have children we need to pick up from school, after-school activities we are obligated to and businesses we run during the day. We also live on the opposite side of the island. If this isn't a clear picture of how this dealership will work with you I can go into deeper details of how unjust they are treating us with their defective cars they are selling. Now you be the judge on how shady and corrupt FORD HONOLULU dealership will treat you. I would never recommend buying or servicing my vehicles here ever again.
They also lie and do not return calls.
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