Huddle Automotive

I called because of an oil leak showing in my driveway. I suspected a poor drain plug fit from my last oil change. Huddle had done the change previous to this, but at a cost of more than 150% of a standard change, so I changed. Long story short, my oil leak ended up costing over $1,150. The 1st estimate was $500 to fix the leak. (Thought to be valve cover gaskets). I said O.K.. In the process, it was found that the cooling system was plugged and I need a new radiator(??) . Estimate was another $450/$500. over the phone. At 1st, I declined but 2 hours later called back and said go ahead. I trust Huddle. 14 days later, I picked up my little truck with bill exceeding $1,150..

Looking at the itemized bill, I have paid roughly $62+ for a simple oil change on a 4.0 V-6 engine..$3.50 / qt of low grade bulk motor oil seems high. I guess my 4.0 leter engine uses 9.5 gallons or expensive radiator coolllant. I guess a brand new $300+ radiator does not include an $8+ cap? I just never thought of that? Damn me! Qual;ity work - horrible prices!!

Jeff said they would have the vehicle done by certain time and it took them longer, and they did not communicate with him very well

I've taken my Toyota to Huddle twice for repairs and both times I've had to take it back to have the repair fixed or address something they forgot. The first time I picked up my Tacoma they had forgotten to put the air filter back on and the second time they didn't get the hose clamps tight and my radiator boiled over and I lost all my cooling fluid and water. Luckily I didn't blow my engine. They corrected both issues, but I have to be honest I may or may not take my vehicle in again. I'm a little concerned that the third time might be the charm and they will get it all right the first time or they will really mess it up. Also, now that I've given this review maybe I shouldn't take it back.

I got a new fuel tank put on my truck and that part was great! But when I got home my protective plate for my transmission was hanging by one bolt and it had almost fallen off.

Tyler said this facility still has not shipped the core transmission out. They did good work, but not for the price. His recommendation is based on the fact that he asked them to check his vehicle over from top to bottom and they did a shoddy job.

Harvey said the bill was higher than the quote they gave him.

Gary said he had a brake proportioning valve installed and there was nothing wrong with that. He stated an employee there was pretty talented alone with diesel. However, there are younger less experienced people working there.

Frank said the business did a good job on the service but they were expensive. Their prices were 50 percent higher than other businesses.

Spoke with Dixie. She said this business took three weeks to fix her vehicle.

The radiator over flow hose clamp was left off the last time it was in for repair. When we started up the Willamette Pass on our trip to Boise, the pressure blew the hose off and we lost all of the antifreeze and water. Of course the engine overheated and we didn't have enough water to refill the radiator. We limped back to Huddle and found out no damage had been done, but we lost half a day on our trip. The Huddle staff was very nice. They fixed the clamp and replaced the antifreeze so all we lost was the trip time.

Spoke with Seth. He said the service was good, but they are a little overpriced.