Huddle Automotive

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541-942-2521
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Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

273 Reviews

5 star
87%
4 star
8%
3 star
2%
2 star
<1%
1 star
<1%
98% Would Recommend
Latest Review 26 days ago

Reviews

HS
Harvey S.
Myrtle Point, OR
Ford Super Duty F-550 DRW
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2018 Category: Service
Harvey said the bill was higher than the quote they gave him.
This review was collected via phone interview by Customer Research Inc.
GARY H. from Huddle Automotive responded on 03/22/2018

Harvey sorry you were not happy, unfortunately a quote is just that, a estimate. On a engine replacement there are unforeseeable parts that were required to be replaced, repaired. Hopefully you'll understand. It's saves you money in the long haul. Huddle Automotive does its very best to repair correctly and to take pride in the work that is done.

GB
Gary B.
Cottage Grove, OR
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/15/2016 Category: Service
Gary said he had a brake proportioning valve installed and there was nothing wrong with that. He stated an employee there was pretty talented alone with diesel. However, there are younger less experienced people working there.
Recommended
This review was collected via phone interview by Customer Research Inc.
FE
Frank E.
Cottage Grove, OR
Chevrolet Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/22/2016 Category: Service
Frank said the business did a good job on the service but they were expensive. Their prices were 50 percent higher than other businesses.
This review was collected via phone interview by Customer Research Inc.
DD
Delbert D.
Cottage Grove, OR
Chevrolet Silverado
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2015 Category: Service
Spoke with Dixie. She said this business took three weeks to fix her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
JE
JIM E.
Pleasant Hill, OR
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/01/2015
Jim's F350 Pickup
The radiator over flow hose clamp was left off the last time it was in for repair. When we started up the Willamette Pass on our trip to Boise, the pressure blew the hose off and we lost all of the antifreeze and water. Of course the engine overheated and we didn't have enough water to refill the radiator. We limped back to Huddle and found out no damage had been done, but we lost half a day on our trip. The Huddle staff was very nice. They fixed the clamp and replaced the antifreeze so all we lost was the trip time.
Recommended
SS
Steve S.
Elkton, OR
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2014 Category: Service
Spoke with Seth. He said the service was good, but they are a little overpriced.
Recommended
This review was collected via phone interview by Customer Research Inc.
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