Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

273 Reviews

98% Would Recommend
Latest Review 26 days ago

Reviews


DR
David R.
Cottage Grove, OR
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
David said he will return to the facility. Gary and the staff needed to do additional work.
This review was collected via phone interview by Customer Research Inc.

SR
Shon R.
Oregon
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Shon said the staff was very courteous, got the work done on time, and did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Creswell, OR
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018
Overall good work
Work took longer than expected. Willing to show you on the vehicle work that was done and where it is needed. Good estimates.

TC
Todd C.
Cottage Grove, OR
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2018
On Time - That’s Nice
When we schedule one of our vehicles for servicing, Huddle folks get the job finished as promised. That’s a nice result in itself
GARY H. from Huddle Automotive responded on 04/25/2018

Thank You Todd , Let us know what we need to due to bring this rating up to a 5 Star


MA
MIKE A.
Cottage Grove, OR
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2016
First time customer
Brought in for check engine light problem. Diagnosed and repaired right on first try. Appears to have made a substantial increase in gas mileage as well

RD
Robert D.
Creswell, OR
Chevrolet Avalanche
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2016
Dependable and Fair
Thanks guys for your prompt attention to repairing our truck. We are confident that when we bring it in to you that it will be returned in good working order. Thanks for your recommendations.

BJ
Bob J.
Springfield, OR
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Bob said Jerry did not want to do the service he requested but he thinks that in hindsight Jerry was probably right. He was hoping for different results than what happened but the issue was with the vehicle, not the service from the business. The employees always treat him fairly and do their job as they are supposed to.
This review was collected via phone interview by Customer Research Inc.

TO
Ty O.
Myrtle Creek, OR
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2016 Category: Service
Ty said the services at this business were professional and they had a nice clean facility. He stated the girl at the front counter was nice and easy to deal with.
This review was collected via phone interview by Customer Research Inc.

CP
Clayton P.
Cottage Grove, OR
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2016 Category: Service
Clayton said he does probably need to get back to this business after receiving service. His vehicle seems to have an oil drip that he did not have before service. Other than that, they are good to work with and were good at providing service.
This review was collected via phone interview by Customer Research Inc.

WT
Wayne T.
Cottage Grove, OR
Ford Explorer Sport Trac
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2015
Not sure I needed this service, but it was my choice.
Since I just put new tires on this little truck and the old ones looked like they had worn badly to one side, I decided an alignment must be in order. Frankly, the little truck doesn't drive any differently than before, but it didn't drive bad before. I got 70,000 miles out of 65,000 mile tires! I'm not sure I needed this alignment but I understand that you can not tell until most of the work is done just to find out. It was time to do the regular oil change service, so no problem there. I didn't shop for the cost of either service because I trust Huddle. Next time I will shop a little, but to date, I trust Huddle Automotive. I kind of feel like I just paid $150 for an oil change. My choice, my fault.

WH
Wes H.
Cottage Grove, OR
Chevrolet Caprice
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2015 Category: Service
Spoke with Mary. She said the employees at this business are really reliable.
This review was collected via phone interview by Customer Research Inc.

AA
Alex A.
Oregon
Chevrolet Sportvan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2015 Category: Service
Alex said the business is right on with everything. The fuse was blown when he received his vehicle back but the business did fix the problem.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Cottage Grove, OR
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2015 Category: Service
Joe said this business provides good service.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Cottage Grove, OR
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2015 Category: Service
Gary said this business treated him well and gave him good information.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Cottage Grove, OR
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2015 Category: Service
Gary said the business did a very good job and the service was good.
This review was collected via phone interview by Customer Research Inc.

DH
DAN H.
Springfield, OR
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2015
We have always had good service there at a good price.
We will continue to take our vehicle's to Huddle because we trust them.

SO
Steve O.
Prineville, OR
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2015 Category: Service
Spoke with Steve's wife. She said the business was good.
This review was collected via phone interview by Customer Research Inc.

JE
JIM E.
Pleasant Hill, OR
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2015
Essman
The hubs are great, but the shift in 1st gear is still quite hard.

DM
Deanna M.
Cottage Grove, OR
Jeep Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2015 Category: Service
Deanna said the business did well putting the new starter in.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
Cottage Grove, OR
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2014 Category: Service
Justin said they helped him but the vehicle is not repaired like he expected. He still has a broken vehicle.
This review was collected via phone interview by Customer Research Inc.

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