Reviews
TC
Tyler C.
Oregon
Ford F-150

ReScore Review™
02/03/2020
Category:
Service
Tyler said this facility still has not shipped the core transmission out. They did good work, but not for the price. His recommendation is based on the fact that he asked them to check his vehicle over from top to bottom and they did a shoddy job.
Original Review
12/26/2019
Category:
Service
Tyler said it took 3-4 months to get his vehicle back. He would recommend them if the service was faster.
Recommended
Gary H. from Huddle Automotive responded on 12/31/2019
Tyler,unfortunately you decided to order your Transmission instead of letting us complete the repair. This delay was waiting on the Transmission you ordered 2-3 months. Once Transmission showed up it was installed in less than 2 weeks. Unfortunately it was out of are control. Thanks.
PH
Paul H.
Cottage Grove, OR
Chevrolet Silverado 1500

01/16/2021
Turn up of 2008 Silverado diesel 3/4 tom
I was very impressed with the service - my son recommended Huddle highly after having them service SLFR he was responsible for!!! I will continue to have Huddle service my vehicles and recommend them to my friends!!!
Recommended
JH
Jim H.
Creswell, OR
12/29/2020
6.0 Bulletproofing my Ford went great!
I had the 6.0 done by Gary and he took the time to help out by spotting other areas that needed addressing while the truck was down. The water pump, etc, those kind of things that should be addressed at 100k.
The service was excellent and I will not take my truck anywhere else.
Thank you Huddle Automotive!
The service was excellent and I will not take my truck anywhere else.
Thank you Huddle Automotive!
Recommended
GB
Gary B.
Cottage Grove, OR
Ford Ranger

12/28/2020
Category:
Service
Gary said he takes all of the vehicle to the business because the work is done right.
Recommended
TM
Tom M.
Eugene, OR
Ford F-150

12/24/2020
Category:
Service
Tom said the business quoted prices on new motor. It was over $1000 more than any other business. He's going to a new business. It wasn't a very good experience here because of the price, but his work is outstanding.
Recommended
Gary H. from Huddle Automotive responded on 12/28/2020
Tom, have you ever heard you " get what you pay for" ?. Good luck with your cheaper Engine. Do to long term customer satisfaction we do not deal with low cost engines . Its only the best @ HUDDLE AUTOMOTIVE. Would hope you reconsider your low score ! . Have a great day.
WT
Wayne T.
Cottage Grove, OR
Ford Explorer Sport Trac

11/28/2020
Quality work, but over priced, and very poor poor estimate of cost and time required.
I called because of an oil leak showing in my driveway. I suspected a poor drain plug fit from my last oil change. Huddle had done the change previous to this, but at a cost of more than 150% of a standard change, so I changed. Long story short, my oil leak ended up costing over $1,150. The 1st estimate was $500 to fix the leak. (Thought to be valve cover gaskets). I said O.K.. In the process, it was found that the cooling system was plugged and I need a new radiator(??) . Estimate was another $450/$500. over the phone. At 1st, I declined but 2 hours later called back and said go ahead. I trust Huddle. 14 days later, I picked up my little truck with bill exceeding $1,150..
Looking at the itemized bill, I have paid roughly $62+ for a simple oil change on a 4.0 V-6 engine..$3.50 / qt of low grade bulk motor oil seems high. I guess my 4.0 leter engine uses 9.5 gallons or expensive radiator coolllant. I guess a brand new $300+ radiator does not include an $8+ cap? I just never thought of that? Damn me! Qual;ity work - horrible prices!!
Looking at the itemized bill, I have paid roughly $62+ for a simple oil change on a 4.0 V-6 engine..$3.50 / qt of low grade bulk motor oil seems high. I guess my 4.0 leter engine uses 9.5 gallons or expensive radiator coolllant. I guess a brand new $300+ radiator does not include an $8+ cap? I just never thought of that? Damn me! Qual;ity work - horrible prices!!
NA
NICK A.
Portland, OR
Ford Super Duty F-450 DRW

11/15/2020
Seemed to be the real deal...
Took my dump truck there, seemed to be honest, fair priced. I would definitely recommend, especially if you need diesel repair.
Recommended
MK
MIKE K.
Chevrolet Silverado SS

11/03/2020
Very knowledgeable techs. Diagnosed my Duramax in record time.
Took my ‘04 Duramax into Huddle Automotive after having another shop spend days on it. The left bank of injectors were not working. They found the problem in 2 hrs and repaired it in 6! Very satisfied with their expertise and the price! I Highly recommend Huddle Automotive.
Recommended
BW
Bob W.
Oregon
Ford Police Interceptor

10/15/2020
Category:
Service
Bob said the business took longer than expected.
Recommended
RH
RANDY H.
Ford Focus

10/14/2020
A big problem solved that I couldn't figure out
Gary and team were able to solve a cooling fan problem. I am a certified mechanic, but this issue was over my head. With Gary's knowledge and expertise, he repaired the issue.
Recommended
PP
Perry P.
Springfield, OR
Chevrolet Silverado SS

10/10/2020
Category:
Service
Perry said they were effective and are a great place to work with .
Recommended
JA
Jeff A.
Oregon
Chevrolet Silverado 1500

10/02/2020
Category:
Service
Jeff said they would have the vehicle done by certain time and it took them longer, and they did not communicate with him very well
Recommended
DO
Daniel O.
Creswell, OR
Chevrolet Silverado 3500HD

09/30/2020
Category:
Service
Daniel said they are fantastic and he takes all his fleet vehicles to them. They fix it right the first time and stand by their work.
Recommended
MM
Mike M.
Cottage Grove, OR
Toyota Tacoma

09/28/2020
It takes two
I've taken my Toyota to Huddle twice for repairs and both times I've had to take it back to have the repair fixed or address something they forgot. The first time I picked up my Tacoma they had forgotten to put the air filter back on and the second time they didn't get the hose clamps tight and my radiator boiled over and I lost all my cooling fluid and water. Luckily I didn't blow my engine. They corrected both issues, but I have to be honest I may or may not take my vehicle in again. I'm a little concerned that the third time might be the charm and they will get it all right the first time or they will really mess it up. Also, now that I've given this review maybe I shouldn't take it back.
Recommended
TC
Todd C.
Cottage Grove, OR
Dodge Pickup

09/28/2020
Transmission Issue.
We had our “Oh C___” day just two days before vacation. We left it in ther hands. Went away. Upon returning. We found out it was not a major issue. We’re pleased with the deep dive they did to get to the root of the problem n correct it.
Recommended
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