Hyundai Inland Empire


Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

921 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.4705859/5Overall Rating 4.4705859/5Overall Rating 4.4705859/5Overall Rating 4.4705859/5rating 4.4705859
Original
Overall Rating 2.17647/5Overall Rating 2.17647/5rating 2.17647rating 2.17647rating 2.17647
93% Would Recommend
100% Business Response
Latest Review about 2 hours ago
JOHN P. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 06:33 PM
Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Coupon"
I got a coupon for $18.95 which included oil, filter, multipoint inspection, tire rotation, and car wash. Keep the coupons coming! Service took a while, I was there for two hours waiting in the lobby with the sun in my face the whole time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:12 PM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/20/2017

Thank you for the review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional staff"
Staff that I encountered were professional and respectful from the service adviser to the shuttle driver.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:23 AM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/20/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Kathleen B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great Customer Service with Matt"
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:10 AM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/20/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

James A. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All ways great customer service and friendly."
I look forward to car service! Not. But there is a difference. Attitude, friendliness, and great service.
No doubt! I'll keep coming back.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:42 PM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/17/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Anna Q. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Have answer all my concerns about my vehicle "
Possible my car will b ready the same day
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/16/2017 03:49 PM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/16/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Santa G. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer services "
Great! & Fast.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 11/15/2017 09:16 AM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Catherine O. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
I always depend on Inland Empire Hyundai
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:08 PM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Deborah H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenient waiting area and good progress communication"
timely and trustworthy service. I like having the appointment times.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:05 PM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Kathy R. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service advisor"
Helpful advisor
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 06:50 PM
Robert R. on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"frindly employees"
4.5 star..
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 12:41 PM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/15/2017

Thank you for the review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Jerry L. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"J's Review"
Service was prompt and easy.. Matthew keep you informed as how the service was progressing..
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 10:42 AM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Charles P. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Done in a timely manner and no problems
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 09:55 AM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Christina M. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Manager Kris is on top of things! Was having difficulty with a matter and he took care of it right away! My Hyundai is a great, reliable car! Third one I’ve owned!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/12/2017 12:19 PM
Timothy S. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Made an appt to get oil change and had the service completed in a reasonable time and car washed.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/12/2017 11:53 AM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Zach B. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service for Hyundai Vehicles"
So, my review is two sided. The service we received at REDLANDS Hyundai is always fantastic. Here’s the problem. My 2012 Equus was a piece of junk. The most expensive car Hyundai offered ended up being a money pit. I pray no other owner experienced the issues my wife and I have.
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/10/2017 04:14 PM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Took in my 2012 Hyundai Sonata to take care of a minor problem. The guys worked on that plus another items that was on the recall list. The Both of these services were free. Very happy with the service that I got. Thank you.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/10/2017 10:02 AM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

EMMA C. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on vehicle "
Excellent service and staff were very helpful
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/10/2017 08:34 AM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, Mathew is awesome"
Great service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/09/2017 10:43 PM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/10/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

Barbra J. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Service is received was outstanding. Mathew, the manager is always helpful. I expect to be calling him soon, to repair my brakes. I also expect to have a part replaced at that time."
I would absolutely recommend this business.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 11:26 AM
Kris C., Service Manager at Hyundai Inland Empire responded on 11/10/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013

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