Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64
4.6

( 1899 Reviews )

ReScore Reviews™ (32)

ReScore
Overall Rating 4.4687481/5Overall Rating 4.4687481/5Overall Rating 4.4687481/5Overall Rating 4.4687481/5rating 4.4687481
Original
Overall Rating 2.40625/5Overall Rating 2.40625/5rating 2.40625rating 2.40625rating 2.40625
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


TF
Tangela F.
Moreno Valley, CA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Customer for Life!
Awesome service!
Kris C., Service Manager from Hyundai Inland Empire responded on 11/13/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


DC
Deborah C.
Loma Linda, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Easy to schedule, accomodating and fast in and out.
The whole experience makes having your vehicle serviced without much disruption to your day. Especially thankful for the shuttle that brings me to work!
Kris C., Service Manager from Hyundai Inland Empire responded on 11/13/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


FM
Frederick M.
Cherry Valley, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Always a great experience at this dealership
Outstanding work and customer service.
Kris C., Service Manager from Hyundai Inland Empire responded on 11/13/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


JU
Janet U.
Banning, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
My car loves it here
I am always treated so well as is my car. Would not take it any other place. I have complete confidence in their work and always get an explanation of the service.
Kris C., Service Manager from Hyundai Inland Empire responded on 11/07/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


Verified Customer
Yucaipa, CA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Quick service
In and out !
Kris C., Service Manager from Hyundai Inland Empire responded on 11/07/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


RD
Richard D.
Highland, CA
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Service was good
Satisfactory
Kris C., Service Manager from Hyundai Inland Empire responded on 11/07/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


Verified Customer
San Bernardino, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Good Car Service
Brought my car in the dealership for service. They listened to my concerns and worked on my car. Very happy with the service that I got.
Kris C., Service Manager from Hyundai Inland Empire responded on 11/07/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


VL
Valentine L.
Yucaipa, CA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service
Good service
Kris C., Service Manager from Hyundai Inland Empire responded on 11/07/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


NR
Naomi R.
San Bernardino, CA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Battery died
Took me right in .. with no appointment
Kris C., Service Manager from Hyundai Inland Empire responded on 11/07/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


RR
Ruben R.
Yucaipa, CA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
PROFESSIONAL SERVICES
Great and excellent service. Our service adviser Scott is and always has been very helpful and extremely professional.
Great work to all.
Blessings,
Kris C., Service Manager from Hyundai Inland Empire responded on 11/07/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


FJ
Frank J.
San Bernardino, CA
2004 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Complete
All issues were done and done on time
Kris C., Service Manager from Hyundai Inland Empire responded on 11/07/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


WB
William B.
Beaumont, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Continued Excellent Service
I've been using this dealer for more than ten years. I'm treated like a friend, and the service is always quick and at a reasonable price. I was 20 minutes late arriving for my latest service appointment, because of a major accident between my home and their location. I was still greeted pleasantly and I was on my way after completion of the service in a timely manner.

EM
Everett M.
Redlands, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Always great service
Scott is always professional, courteous, and extremely knowledgable. Thank you for great service as always.

DG
Dennis G.
Crestline, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Great service
Every time my husband and I go in to have our 2 Hyundai vehicles serviced, our automotive customer service person Matthew is so friendly and accommodating, besides getting our vehicles serviced promptly and efficiently. Our salesman Lawrence who sold us our Tucson and Kona SUV's usually will spot us there and come over to greet us to ask how we're doing and if we have any technical concerns about our cars to let him know so he can help us anytime. They make us feel like we're family, not just customers. We are very happy with our vehicles and the quality of service we receive from them at Hyundai Inland Empire in Loma Linda. Thanks everyone!

Verified Customer
Loma Linda, CA
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
service
would recommend

RC
Renay C.
San Bernardino, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Friendly courteous and Professional Service
The Personnel in the service department are very friendly and courteous the mechanics are knowledgeable the same goes for the parts department very friendly and courteous I've always had an overall good experience at this dealership and I will continue to be a customer

CM
Christina M.
Moreno Valley, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Maintenance
Great service..work was completed within the timeframe they said.

Verified Customer
Lake Arrowhead, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Great service
Very happy with service at Hyundai Inland Empire.

JM
Joyce M.
Redlands, CA
2018 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Quick, efficient
Quick, efficient, friendly service

RC
Reginald C.
San Bernardino, CA
2009 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Great Customer Service
Scott Duralia delivered exceptional and honest service!
Kris C., Service Manager from Hyundai Inland Empire responded on 10/17/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013