Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1708 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.5384631/5Overall Rating 4.5384631/5Overall Rating 4.5384631/5Overall Rating 4.5384631/5rating 4.5384631
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


DL
Debbie L.
Loma Linda, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
fast efficient service
Thank you for such great service!

MW
Maureen W.
Highland, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Service recall and multi-point inspection.
Our service advisor, Matthew checked our car throughly and also had our car washed, which was very special!
We do appreciate the kindness shown to us when we visit Hyundai, Redlands.

CB
Christina B.
Redlands, CA
2018 Hyundai Ioniq Plug
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
SUPERB SERVICE!
Easy to schedule, service thoughtful and personal. I love the color-coded report of the different systems they check.

RL
Richard L.
Banning, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
So Fast
I usually like an appointment first thing in the morning, but this particular date it just worked out best for me to be there late afternoon. The Service Team was so welcoming, so fast, and so thorough. They had my vehicle serviced and washed in record time without even being asked. I am so grateful for Hyundai Inland Empire (that's why we have purchased from them three times, twice in the last year alone). Thank you for being so customer service driven.

DG
Dennis G.
Crestline, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great service!
They get to work as quickly as possible and are very efficient. If there are any delays, they let us know right away. Very polite and accommodating. Always a pleasure doing business with the service department. Keep up the good work everyone!

Verified Customer
Redlands, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Always great service
Scott & the Hyundai Service dept. always deliver superb customer service.

Verified Customer
Highland, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Great service, Great staff
Service was quick and easy. Staff was very pleasant.

TS
Troy S.
Calimesa, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Great service
Great service

DG
Debra G.
Mentone, CA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Fast, courteous service
Took the vehicle in for service and the job was done very fast and the staff was very courteous.

Verified Customer
Loma Linda, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Friendly mechanics are experienced and prompt action.
Best service.

TC
Tanya C.
Beaumont, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2019 Category: Service
The staff
I have always been very happy with the people I have worked with at this dealership ! They truly listen and try fix the problems. At alot of dealerships the attitude is see how much more money they can get from you for unnecessary service but not here i have complete trust when they let me know something will need to be replaced in the near future. Thank you 😊

Verified Customer
Beaumont, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Service experience
Was unhappy that 1:00 appointment scheduled a week ahead of time, did not begin until after 2:30 because they were out to lunch.

JN
John N.
Banning, CA
2016 Hyundai Sonata Plu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Great service.
Went for an oil change and was in and out in no time. Friendly service and a reasonable price.

FM
Frederick M.
Cherry Valley, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Great dealership
Professional, friendly service.

EB
Evelyn B.
Moreno Valley, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
service
I’ve been going there for 10 years and always get excellent service

Verified Customer
Riverside, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2019 Category: Service
Satisfied
Person in services was very nice, prompt knowledgeable, courteous!

Verified Customer
Loma Linda, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/10/2019 Category: Service
N/A
N/A
Kris C., Service Manager from Hyundai Inland Empire responded on 04/10/2019

It looks like you only gave us three stars out of five for your last service did something happen that you felt we did not provide you with a four our five star performence.

Kris Cranfill
Service Manager
909-643-2013


DB
Dennis B.
Yucaipa, CA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Dennis Barnett
Excellent service!
Kris C., Service Manager from Hyundai Inland Empire responded on 04/10/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


DC
Diana C.
Riverside, CA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Customer service
Customer service, Matthew is always a pleasure . Great customer service 💯
Kris C., Service Manager from Hyundai Inland Empire responded on 04/10/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013


CJ
Crystal J.
Riverside, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Service was great and friendly
Friendly and professional for this most part. Cashier was on a personal call. She wasn't rude but her call did seem more important.
Kris C., Service Manager from Hyundai Inland Empire responded on 04/10/2019

Thank you for the great review.

Kris Cranfill
Service Manager
909-643-2013