Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1737 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5rating 4.48148
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JR
Joseph R.
Banning, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2016 Category: Service
Hghh
Gghbvj
JOE B., General Manager from Hyundai Inland Empire responded on 09/09/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

LR
LISA R.
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2016 Category: Service
FRIENDLY STAFF
I FEEL COMFORTABLE AND WELCOMED TO ASK ANY QUESTION OR EXPRESS A CONCERN. VERY FRIENDLY AND INFORMED STAFF.
JOE B., General Manager from Hyundai Inland Empire responded on 09/09/2016

Thank you for taking the time to rate us.


Joe A Borges

General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Bloomington, CA
2007 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2016 Category: Service
you feel like you are important for them.t
The service is very good.
JOE B., General Manager from Hyundai Inland Empire responded on 09/09/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

RC
Robert C.
Loma Linda, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2016 Category: Service
Robert Christman
Excellent
JOE B., General Manager from Hyundai Inland Empire responded on 09/07/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JH
Jack H.
2016 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/06/2016 Category: Service
Service of a new Hyundai was difficult to schedule.
Would not recommend to s friend at this point. Will try next scheduled service at this dealer before making a decision abut future trips for service.
JOE B., General Manager from Hyundai Inland Empire responded on 09/07/2016

Jack,

I'm truly sorry we did deliver the customer experience we strive for. I will have Kris our Service Manager reach out to you and see how we can remedy this matter.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

VH
Vincent H.
Riverside, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2016 Category: Service
Why I come to Hyundai Inland Empire
Good customer service, close to work.
JOE B., General Manager from Hyundai Inland Empire responded on 09/07/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

DF
Dianne F.
Banning, CA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2016 Category: Service
Great customer service.
I always recommend this business to my friends & clients.
JOE B., General Manager from Hyundai Inland Empire responded on 09/07/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

TS
Theodore S.
Calimesa, CA
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2016 Category: Service
Great
I appreciate the personal interaction, the communication and the friendly, helpful approach.
JOE B., General Manager from Hyundai Inland Empire responded on 09/07/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
San Bernardino, CA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/05/2016 Category: Service
sat too long
get a courtesy car to use
JOE B., General Manager from Hyundai Inland Empire responded on 09/07/2016

Stuart,

I will have Kris our Service manager reach out to you, your feedback is important to us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

BB
Bradly B.
Hesperia, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016 Category: Service
Very organized
My 2nd service - wrnt welk again
JOE B., General Manager from Hyundai Inland Empire responded on 09/05/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

DR
Denise R.
Beaumont, CA
2016 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2016 Category: Service
Easy and growth customer service
Thank you
JOE B., General Manager from Hyundai Inland Empire responded on 09/05/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Phelan, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2016 Category: Service
N/A
N/A
JOE B., General Manager from Hyundai Inland Empire responded on 09/05/2016

Thank you for taking the time to rate us.



Joe A Borges

General Manager
Hyundai Inland Empire
jborges@iehyundai.com

PW
Patricia W.
Fontana, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/02/2016 Category: Service
You rock
All good
JOE B., General Manager from Hyundai Inland Empire responded on 09/05/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JP
Jessica P.
San Bernardino, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2016 Category: Service
Great service
Awesome service
JOE B., General Manager from Hyundai Inland Empire responded on 09/05/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

SH
Sylvia H.
Calimesa, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2016 Category: Service
Everyone is always courteous and friendly.
I always look forward to a carwash. But this time my car did not get one. :(
JOE B., General Manager from Hyundai Inland Empire responded on 09/05/2016

Thank you for taking the time to rate us. Unfortunately, due to the ongoing drought like most other dealer we have been forced to reduce water ussage and suspend our courtesy car wash.





Joe A Borges

General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Moreno Valley, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2016 Category: Service
Matthew rocks!
He kept me updated through the whole process. When my part arrived and when my car was done.
JOE B., General Manager from Hyundai Inland Empire responded on 09/05/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JB
JOSE B.
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2016 Category: Service
Great Service
Came in for regular service and my car was ready in a timely fashion! Great job!
JOE B., General Manager from Hyundai Inland Empire responded on 09/01/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

HR
HEATHER R.
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2016 Category: Service
Will return
Thank you for your service.
JOE B., General Manager from Hyundai Inland Empire responded on 09/01/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

BN
Brandon N.
Apple Valley, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
Helpful and fast service.
very helpful service adviser and lube tech!
JOE B., General Manager from Hyundai Inland Empire responded on 08/31/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

VN
Victoria N.
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
The people
Courteous and efficient service.
JOE B., General Manager from Hyundai Inland Empire responded on 08/31/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com