Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1740 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5rating 4.48148
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review 24 minutes ago

Reviews


HR
HEATHER R.
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2016 Category: Service
Will return
Thank you for your service.
JOE B., General Manager from Hyundai Inland Empire responded on 09/01/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

BN
Brandon N.
Apple Valley, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
Helpful and fast service.
very helpful service adviser and lube tech!
JOE B., General Manager from Hyundai Inland Empire responded on 08/31/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

VN
Victoria N.
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
The people
Courteous and efficient service.
JOE B., General Manager from Hyundai Inland Empire responded on 08/31/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JS
Jason S.
Yucaipa, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
Great service
Never a bad moment, they listen with great detail . For the most part given time they try to go above and beyond. But if your in a hury they really do try their best to get you in and out
JOE B., General Manager from Hyundai Inland Empire responded on 08/30/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

BG
Bernadette G.
Yucaipa, CA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2016 Category: Service
Oil Change
Oil change was done quickly and efficiently, and service waiting area was clean and inviting. Good experience.
JOE B., General Manager from Hyundai Inland Empire responded on 08/30/2016

Thank you for taking the time to rate us. I have also forward your feedback to Hyundai.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

BB
Benjamin B.
Riverside, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2016 Category: Service
Hyundai's finest
This dealership is part of the many hyundai dealerships that create the public image of Hyundai as America's best warranty. The dealership quickly pointed out recalls that were on my new 2017 Elantra and took care of them; all while providing a rental car.
JOE B., General Manager from Hyundai Inland Empire responded on 08/30/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

DM
Dawn M.
Crestline, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2016 Category: Service
Check on wait times
Check in about how long you will wait and be prepared for a longer time.
JOE B., General Manager from Hyundai Inland Empire responded on 08/30/2016

Thank you for taking the time to rate us. I do appologize for the additional wait. Unfortunately, we didnt have enough notice to react effeciemtly to the circumstances. We will look at ways to better improve when an issue like this arrises.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

SH
SHIRLEY H.
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2016 Category: Service
Customer service excellence
Awesome customer service. Very very happy with my experiences with this dealer.
JOE B., General Manager from Hyundai Inland Empire responded on 08/30/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

ST
Shirley T.
Calimesa, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2016 Category: Service
Service on my Santa Fe
Very courteous. No waiting when I arrived for my appointment.
JOE B., General Manager from Hyundai Inland Empire responded on 08/30/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Redlands, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2016 Category: Service
Terrific
Great
JOE B., General Manager from Hyundai Inland Empire responded on 08/30/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Banning, CA
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2016 Category: Service
very busy front desk
overall good service, will be back for regular maintenance
JOE B., General Manager from Hyundai Inland Empire responded on 08/30/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

MC
Michael C.
Highland, CA
2011 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2016 Category: Service
Great team, Great Service.
Never a bad experience at this dealership.
JOE B., General Manager from Hyundai Inland Empire responded on 08/30/2016

Thank you for taking the time to rate us.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JP
Jason P.
Beaumont, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2016 Category: Service
Friendly Staff
Good work done in a good time frame
JOE B., General Manager from Hyundai Inland Empire responded on 08/26/2016

Thank you for taking the time to rate us.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

IO
Irma O.
Riverside, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2016 Category: Service
Very happy
Good
JOE B., General Manager from Hyundai Inland Empire responded on 08/26/2016

Irma,

Thank you for taking the time to rate us. Due to the ongoing drought we have been tasked with reducing our water ussage and have had to suspend the courtesy car washes we used to perform. I appologize this should have been explained to you in advance.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

TC
Tani C.
Yucaipa, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2016 Category: Service
Fast Oil Changes
Made an appointment for my oil to be changed was done within a hour good job
JOE B., General Manager from Hyundai Inland Empire responded on 08/26/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

DM
Debbie M.
San Bernardino, CA
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Great people very helpful
Yes
JOE B., General Manager from Hyundai Inland Empire responded on 08/26/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JP
James P.
Loma Linda, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
An appointment speeds the process!
We had an "owie" to the Sonata when someone backed into my wife at the bank. The Tail light was in stock and Matt recommended an appointment and they completed it all in less than one hour!
JOE B., General Manager from Hyundai Inland Empire responded on 08/26/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JH
JOSEPH H.
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Great Hyundai experience
Hyundai Inland Empire takes customer service seriously and it is appreciated.
JOE B., General Manager from Hyundai Inland Empire responded on 08/25/2016

Thank you for taking the time to rate us.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

EB
Evelyn B.
Moreno Valley, CA
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Service department
Very professional and pleasant. They keep you well informed as to what they are going to do and what the charges will be. I'm very happy with the overall experience...
JOE B., General Manager from Hyundai Inland Empire responded on 08/25/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JJ
Jasmine J.
San Bernardino, CA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
John P,... Was right on it every time i came in.
yes
JOE B., General Manager from Hyundai Inland Empire responded on 08/25/2016

Thank you for taking the time to rate us.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com