Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(2,000 Reviews)

ReScore Reviews™ (34)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
94% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


LD
Lila D.
Riverside, CA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017 Category: Service
Great customer Service
Although the service area was crazy busy. The service writers did a great job of helping me and answered all my questions and concerns.
Kris C., Service Manager from Hyundai Inland Empire responded on 10/19/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


DO
Diane O.
San Bernardino, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017 Category: Service
Your workers
Workers were very nice
Kris C., Service Manager from Hyundai Inland Empire responded on 10/19/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
San Bernardino, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017 Category: Service
Excellent Service
I came in for my 30,000 check up. I was immediately greeted and the service took just about an hour. I was very pleased with the service I received in a timely matter. Matthew took very good care of my car and was extremely efficient.
Kris C., Service Manager from Hyundai Inland Empire responded on 10/19/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Redlands, CA
2014 Hyundai Accent
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2017 Category: Service
Great service
Good
Kris C., Service Manager from Hyundai Inland Empire responded on 10/19/2017

Thank you for the review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Highland, CA
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017 Category: Service
Lost part
I was pleased with the work done, But it took about a year for my prepaid part to be installed, I was told it was not in and they would call me, I called several times and never got called. When I took my car in Monday I asked about my part and they finally found it with someone elses name on it!!! But I was pleased with the work done,
Kris C., Service Manager from Hyundai Inland Empire responded on 10/18/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


RM
Royce M.
Rimforest, CA
2013 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017 Category: Service
Hyundai Loma Linda
Very courteous, fast service from this Hyundai dealer!
Kris C., Service Manager from Hyundai Inland Empire responded on 10/18/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


MO
Maria O.
Yucaipa, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017 Category: Service
Repairs
I work out in Orange County and always make it a point to have car work done there in Redlands.
What I did not like, was no one came out and told me what work was done one my car, mind you that it was in the shop for 2 1/2 hours. I paid and my keys were handed to me. I tried talking to someone, but no one had time to talk to me. They seem or acted like they were on the computer. They didn't seem to be too busy to come and tell me that my car needed certain amount of money to maintaince the car. When a customer pays a good amount of money to have their car worked on, at least tell them what they did or what was wrong with the vehicle.
Thank you
Maria
Kris C., Service Manager from Hyundai Inland Empire responded on 10/18/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


MG
Mario G.
Fontana, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/18/2017 Category: Service
Still not corrected
Problem still persist after two service appointments
Kris C., Service Manager from Hyundai Inland Empire responded on 10/18/2017

Sorry that your still having a problem, would it be ok with you if i called to talk about it with you.

Kris Cranfill
Service Manager
909-796-2013


CR
Chad R.
Crestline, CA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017 Category: Service
Quick and Easy
Quick repair of my Veloster, good communication with the service adviser.
Kris C., Service Manager from Hyundai Inland Empire responded on 10/18/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


JH
John H.
Running Springs, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017 Category: Service
Easy to access
Good service
Kris C., Service Manager from Hyundai Inland Empire responded on 10/18/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


DA
DIANE A.
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017 Category: Service
Wonderful place to visit
Wonderful staff in all departments. They listen and then make the problems go away. they even washed and vaccumed my car.
Kris C., Service Manager from Hyundai Inland Empire responded on 10/18/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


JB
James B.
Redlands, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017 Category: Service
Service people (Matthew was excellent)
/Timely, helpful and ready with answers
Kris C., Service Manager from Hyundai Inland Empire responded on 10/18/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017 Category: Service
Good and fast service.
They got me in and out in a timely manner.

Verified Customer
Fontana, CA
2016 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017 Category: Service
they know your name
I have got two cars from this place and I may one day get my third care here
Kris C., Service Manager from Hyundai Inland Empire responded on 10/18/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


LV
Linda V.
Rialto, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017 Category: Service
Your empoyes are very friendly
I give five stars to every one.
Kris C., Service Manager from Hyundai Inland Empire responded on 10/18/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013