Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1739 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5rating 4.48148
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


GV
Glecy V.
Beaumont, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/14/2016 Category: Service
Inconsistent Service
I always get a free car wash , but this time it was not performed .
JOE B., General Manager from Hyundai Inland Empire responded on 08/15/2016

Glecy, 

Thank you for taking the time to rate us. Unfortunatlety, due to the ongoing California drought we along with most dealers have been tasked with significantly reducing water ussage and can no longer do the complimentary car wash we used to offer with regular maintenance. 

I will have Kris our Service Manager reach out to you and get further feedback on how we can improve our 3 star rating going forward.

Thank you.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Highland, CA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016 Category: Service
Great Customer Service
Great Customer Service
JOE B., General Manager from Hyundai Inland Empire responded on 08/15/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

LR
Leah R.
Loma Linda, CA
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Fast and Easy
Check engine light. Got an appointment within 2 days. Quick diagnosis and fixed the issue under warranty. Fast and easy.
JOE B., General Manager from Hyundai Inland Empire responded on 08/15/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JL
Jerry L.
Yucaipa, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Oil Change Review
In and out with no mess-no fuss!
JOE B., General Manager from Hyundai Inland Empire responded on 08/15/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

NL
Natalia L.
San Bernardino, CA
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016 Category: Service
Service
Great service!
JOE B., General Manager from Hyundai Inland Empire responded on 08/15/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

CM
Chris M.
Hesperia, CA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016 Category: Service
Thanks Matt!
Matt Busey in your service department is awesome. I return to this dealership because of his proffesionalism and friendly manner. He always has the answers and is immediate in returning my veloster at its predicted time of completion.
JOE B., General Manager from Hyundai Inland Empire responded on 08/15/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

DT
Dianne T.
Redlands, CA
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016 Category: Service
EXCELLENT
I HAVE BEEN TAKING MY CAR EXCLUSIVELY TO THIS DEALERSHIP FOR MAINTANANCE SINCE I BOUGHT IT. THEY HAVE ALWAYS BEEN COURTEOUS, FRIENDLY AND THE WORK IS DONE RIGHT AT A FAIR PRICE. WOULD DEFINITELY RECOMMEND!!
JOE B., General Manager from Hyundai Inland Empire responded on 08/15/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016 Category: Service
Friendly and helpful
The staff here is always friendly and helpful. They are patient in answering questions answered providing the answers in an understandable way. They are quick, getting things done in a timely manner.
JOE B., General Manager from Hyundai Inland Empire responded on 08/10/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Redlands, CA
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016 Category: Service
Great Service
Friendly and effective
JOE B., General Manager from Hyundai Inland Empire responded on 08/10/2016

Thank you for taking the time to rate us.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

NG
Nick G.
Beaumont, CA
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2016 Category: Service
Friendly and knowledgeable staff.
Have used IE Hyundai for 3 years now and am very satisfied with the service. I'll be in the market for a new car next year and this is the first place I will look.
JOE B., General Manager from Hyundai Inland Empire responded on 08/10/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

HH
Heather H.
San Bernardino, CA
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2016 Category: Service
Great Service
Car fixed and on the road again. Great job.
JOE B., General Manager from Hyundai Inland Empire responded on 08/10/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Redlands, CA
2012 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2016 Category: Service
Just Okay
Just above average, not great
JOE B., General Manager from Hyundai Inland Empire responded on 08/10/2016

Sheridan, 

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Banning, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/08/2016 Category: Service
sales people are nice
yes once you are in the routine they are ok
JOE B., General Manager from Hyundai Inland Empire responded on 08/10/2016

Barbara, 

Thank you for taking the time to rate us. I apologize that there was an issue in getting an appointment. I will have Kris our Service Manager erach out to you on further feedback on how we can improve.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

EC
Edward C.
Big Bear Lake, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2016 Category: Service
recall repair
Done promptly
JOE B., General Manager from Hyundai Inland Empire responded on 08/10/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Yucaipa, CA
2012 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2016 Category: Service
Maintenance
All was great! And thanks again
JOE B., General Manager from Hyundai Inland Empire responded on 08/10/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016 Category: Service
Great customer service
Best dealer in the inland empire!
JOE B., General Manager from Hyundai Inland Empire responded on 08/10/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JC
Jerry C.
Colton, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016 Category: Service
they did what thye sid they would do...and no pressure that you need this or that...just what I came in for.
efficient. I would not reccommend this to anyone..cause not evveryone has A Hyundai....
JOE B., General Manager from Hyundai Inland Empire responded on 08/05/2016

Thank you for taking the time to rate us.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

PD
Pat D.
Yucaipa, CA
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2016 Category: Service
Matthew Bushy
Always very good service.
JOE B., General Manager from Hyundai Inland Empire responded on 08/05/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

ML
Mariela L.
Yucaipa, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2016 Category: Service
outstanding customer service
Mary Lewis
JOE B., General Manager from Hyundai Inland Empire responded on 08/10/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

PA
Paul A.
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2016 Category: Service
The service adviser is very customer orientated.
These are GREAT guys to work with
JOE B., General Manager from Hyundai Inland Empire responded on 08/03/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com