Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(2,025 Reviews)

ReScore Reviews™ (37)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Redlands, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017 Category: Service
Car service
Good service.
Kris C., Service Manager from Hyundai Inland Empire responded on 10/12/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


DB
Donna B.
Banning, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017 Category: Service
Donna
Very impressed with how professional the guy at the service desk was.
Kris C., Service Manager from Hyundai Inland Empire responded on 10/12/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


WC
William C.
Blythe, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017 Category: Service
Great service
Service was great
Kris C., Service Manager from Hyundai Inland Empire responded on 10/12/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Beaumont, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/10/2017 Category: Service
Good service!
?

RH
ROBERT H.
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/10/2017 Category: Service
Noisy waiting room with too much activity of staff going in and out.
I like the car.
Kris C., Service Manager from Hyundai Inland Empire responded on 10/10/2017

I would like to apologize for the long waite time it is one of the things we try the hardest to keep from happing. We are working on a solution to keep the waiting room more comfortable. I would like to offer you your next oil change for free for the long waite time.

Kris Cranfill
Service Manager
909-796-2013


TB
Tamara B.
Santa Maria, CA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017 Category: Service
Great Service
Great Service

PK
Pamela K.
Downey, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2017 Category: Service
always like the work done. nice staff
Good just took to long.

TR
Tedrick R.
Beaumont, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017 Category: Service
The people
Couldn’t have asked for a better service advisor. Matthew bushey was excellent
Kris C., Service Manager from Hyundai Inland Empire responded on 10/09/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


WM
WILLIAM M.
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017 Category: Service
Person I bought the car from was Great. Service was quick and timely, Great!
Great
Kris C., Service Manager from Hyundai Inland Empire responded on 10/09/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


BR
Bobby R.
Rialto, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017 Category: Service
great customer service
10 plus
Kris C., Service Manager from Hyundai Inland Empire responded on 10/09/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Phelan, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017 Category: Service
Service
N/A
Kris C., Service Manager from Hyundai Inland Empire responded on 10/09/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Mentone, CA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2017 Category: Service
Hyundai service
Matthew's crew did a good job with servicing my 2010 Santa Fe at 90k miles. Thank you.
Kris C., Service Manager from Hyundai Inland Empire responded on 10/09/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


SB
Stacie B.
Yucaipa, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/07/2017 Category: Service
None
None
Kris C., Service Manager from Hyundai Inland Empire responded on 10/10/2017

Sorry for confusion with your appointment, We have recently made some changes on how appointments are scheduled and we are still working out all the bugs. I would like to offer your next oil change to you for the inconvenience if that would be ok.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Colton, CA
2016 Hyundai Genesis Co
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017 Category: Service
In and out
They are always on time I do not have to wait long
Kris C., Service Manager from Hyundai Inland Empire responded on 10/09/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Highland, CA
2009 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017 Category: Service
Personal service
I love the service team at Hyundai, always efficient friendly and fast my 09 runs like a new car still
Kris C., Service Manager from Hyundai Inland Empire responded on 10/09/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013