Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,965 Reviews)

ReScore Reviews™ (34)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
94% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


MN
Mary N.
Rialto, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017 Category: Service
business review
I believe the sevice men and how they treat you and of course mechanics and their good work.
Kris C., Service Manager from Hyundai Inland Empire responded on 09/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


JG
Joyce G.
Yucaipa, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017 Category: Service
Good customer service
I always receive good customer service!
Kris C., Service Manager from Hyundai Inland Empire responded on 09/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


JM
Joanne M.
San Bernardino, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/15/2017 Category: Service
Time!
I think the service is good. The communication is not! I just need to know how long the service will take. If the wait time is different for customers who stay at the dealership then tell me!
Kris C., Service Manager from Hyundai Inland Empire responded on 09/15/2017

Joanne, I'm so sorry to hear about your last visit would it be ok if i called you to talk about what happened.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Yucaipa, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2017 Category: Service
Very friendly.
All service people very friendly and helpful.
Kris C., Service Manager from Hyundai Inland Empire responded on 09/15/2017

Thank you for taking the time to rate your service experiance, if you have any questions please feel free to call or email me.

Kris Cranfill
Service Manager
909-796-2013


MG
Moises G.
Colton, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017 Category: Service
Their Personnel they are a great team
Great Technicians they take the time to see not only the issue but beyond that to satisfy the customer.
Kris C., Service Manager from Hyundai Inland Empire responded on 09/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


RA
Robert A.
Fontana, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017 Category: Service
Fast service
The Dealer was able to address my service needs and complete the work very fast.
Kris C., Service Manager from Hyundai Inland Empire responded on 09/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


JP
JOHN P.
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2017 Category: Service
Free popcorn
Free popcorn
Kris C., Service Manager from Hyundai Inland Empire responded on 09/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


MB
Matthew B.
Yucaipa, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2017 Category: Service
Always Great Service
Best place to get your car serviced in the I.E.
Kris C., Service Manager from Hyundai Inland Empire responded on 09/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Banning, CA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2017 Category: Service
Oil change
Good service with reasonable price!
Kris C., Service Manager from Hyundai Inland Empire responded on 09/15/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


Verified Customer
Redlands, CA
2006 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017 Category: Service
great people. great place
always good service
Kris C., Service Manager from Hyundai Inland Empire responded on 09/13/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


AW
AURICULA W.
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017 Category: Service
Great service dept
Always great service
Kris C., Service Manager from Hyundai Inland Empire responded on 09/13/2017

Thank you for the 5 star review, we appreciate your business.

Kris Cranfill
Service Manager
909-796-2013


RP
Roberta P.
Colton, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2017 Category: Service
Hyundai pretty great, despite the wait
Had to wait longer than I expected while service found reason my car sometimes wouldn't start in park. Had to replace some small sensor or other.
Kris C., Service Manager from Hyundai Inland Empire responded on 09/13/2017

Thank you, for taking the time to rate your service experiance. Sorry for the longer waite time, If you have any questions please feel free to call or email.

Kris Cranfill
Service Manager
909-796-2013


CA
Coren A.
Beaumont, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017 Category: Service
.
.
Kris C., Service Manager from Hyundai Inland Empire responded on 09/11/2017

Thank you for the 5 star review. We apprecitate your business.

Kris Cranfill
Service Manager
909-796-2013


JF
Judith F.
Yucaipa, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017 Category: Service
Professional, knowledgeable and courteous
Great service
Kris C., Service Manager from Hyundai Inland Empire responded on 09/12/2017

Thank you for the 5 star review. We apprecitate your business.

Kris Cranfill
Service Manager
909-796-2013


JS
Jason S.
Yucaipa, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2017 Category: Service
Always great service
They always take great detail in what your car needs, they don't try to sell you things you don't need.
Kris C., Service Manager from Hyundai Inland Empire responded on 09/11/2017

Thank you for the 5 star review. We apprecitate your business.

Kris Cranfill
Service Manager
909-796-2013