Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1769 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5Overall Rating 4.48148/5rating 4.48148
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


WM
Wayne M.
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2016 Category: Service
Good job
Matt is a real pro
JOE B., General Manager from Hyundai Inland Empire responded on 04/12/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

RM
RICHARD M.
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2016 Category: Service
Great Job!
Work to be done explained, time to complete correctly estimated, and no hard sell.
JOE B., General Manager from Hyundai Inland Empire responded on 04/08/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

MS
Melanie S.
Rialto, CA
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2016 Category: Service
Matthew
Matthew
JOE B., General Manager from Hyundai Inland Empire responded on 04/04/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Highland, CA
2013 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Friendly
Buying a car here was a great experience, we bought 3. Your in and out fast & friendly people. Their service department is top notch. Everyone goes above and beyond to make you happy. This dealership is ran like a well oiled machine I've always been satisfied and taken care of.
JOE B., General Manager from Hyundai Inland Empire responded on 03/25/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

SB
Steven B.
San Bernardino, CA
2012 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Great service and reasonable price!
Got my oil changed quickly at a good price. Convenient, and they washed my car!
JOE B., General Manager from Hyundai Inland Empire responded on 03/25/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2016 Category: Service
Great customer service
Great customer service
JOE B., General Manager from Hyundai Inland Empire responded on 03/17/2016

Thank you for takign the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

OD
OSCAR D.
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2016 Category: Service
Very professional and courteous
Yes
JOE B., General Manager from Hyundai Inland Empire responded on 03/11/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

RS
ROBERT S.
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2016 Category: Service
Better than In and Out
Was painless, and I dont mean the denist Thx for everything
JOE B., General Manager from Hyundai Inland Empire responded on 03/04/2016

Thank you for taking the time to rate us!

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JH
JO ANNA H.
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2016 Category: Service
Nic people
Fine
JOE B., General Manager from Hyundai Inland Empire responded on 03/04/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
Calimesa, CA
2007 HYUNDAI ACCENT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Friendly, pleasant staff
the ladies and gentlemen who work at this dealership are always respectful and attentive. I am always happy with the work that is done, and it is always done in a timely manner.
JOE B., General Manager from Hyundai Inland Empire responded on 03/04/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JW
James W.
Redlands, CA
2011 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2016 Category: Service
Great service with knowledgeable friendly staff. Service is the vital ingredient of any endeavor!
We were early in the cycle with the 1st EQUUS. It is now 4.5 years later and there are no regrets. Best car I have ever owned! And yes I have had 3 BMW.
JOE B., General Manager from Hyundai Inland Empire responded on 02/26/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

VN
Victoria N.
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2016 Category: Service
The People
Always do their best to make sure I am happy when I leave. Have not been disappointed yet and do not expect to ever be!
JOE B., General Manager from Hyundai Inland Empire responded on 02/24/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

AP
Ann P.
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2016 Category: Service
Hyundai Service Department, Redlands
The courtesy received from the staff. The cleanliness of the waiting room and the overall attention to customer needs/concerns.
JOE B., General Manager from Hyundai Inland Empire responded on 02/23/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JR
Jeffrey R.
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2016 Category: Service
Took way to long
Unusually long wait but will be back
JOE B., General Manager from Hyundai Inland Empire responded on 02/23/2016

Thank you for taking the time to rate us.  I do appologize for the delay with the recalls. Most are typically just software updates to the vehicles computers systems but do take some time to download and update.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

KD
Kate D.
San Bernardino, CA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2016 Category: Service
Matthew Rock
He helped me so I wouldn't be stranded. Thanks Matthew
JOE B., General Manager from Hyundai Inland Empire responded on 02/22/2016

Kate, 

Thank you for taking the time to rate us.


Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

JR
JAMES R.
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Friendly knowledgable staff
They treat you like you really matter!
JOE B., General Manager from Hyundai Inland Empire responded on 02/18/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

SB
SEAN B.
Redlands, CA
2015 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Great service
Close to home
JOE B., General Manager from Hyundai Inland Empire responded on 02/18/2016

Thank you for taking the time to rate us.

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
The friendly atmosphere.
It was a very positive experience, courteous and professional and most important timely.
JOE B., General Manager from Hyundai Inland Empire responded on 02/17/2016

Thank you for taling the time to review your experience.  I'm sorry to hear that you wont be returning, what city do you live in?

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

MO
MARIA O.
Yucaipa, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Let me shop
I like the fact that there was no pushy sale man!
JOE B., General Manager from Hyundai Inland Empire responded on 02/11/2016

Thank you for taking the time to rate us!

Joe A Borges
General Manager
Hyundai Inland Empire
jborges@iehyundai.com

Verified Customer
2015 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/06/2016 Category: Service
Recall work
Yes
JOE B., General Manager from Hyundai Inland Empire responded on 02/08/2016

Thank you for taking the time to rate us. It appears from the comments that you were happy with the service but rates us a 1 star.  I would like the opportunity to clear up any issues, where did we fail you in earnign only a 1 star? How can we make your experience better in the future to hopefully earn a 5 star review?

Joe Borges
General Manager
Hyundai Inland Empire