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Import Authority

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,719 Reviews)
98
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Import Authority is your local auto shop serving the Tallahassee, FL area. Give us a call for your automotive needs. Import Authority is your local auto shop serving the Tallahassee, FL area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Alignment, Transmission Repair
Contact
(850) 574-8588
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2877 W Tharpe St Tallahassee, FL 32303-1179
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Import Authority's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,719 Reviews)
Write a Review
Recent Reviews
ME
gravatar
MARLENE E.
Tallahassee, FL
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2026
verified customerVerified Customer
10
First time!
I had a great experience with the service department for my oil change. They took my vehicle in immediately upon arrival, which I really appreciated. I asked to order a missing button for my passenger electric seat. Chip identified the missing piece under my seat and popped it on. Really appreciated the honesty. The waiting room was comfortable making my wait pleasant. The staff was friendly, professional and kept me informed throughout the process with timely communication. I would definitley recommend them to others. Btw, I was recommended!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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