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J & W Automotive, Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(747 Reviews)
96
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Your vehicles yearly inspections may be running out, but with our help, we’ll make sure you stay on the road. Whether you need a major or minor repair, or even a tune-up, let us take care of it! We offer one of the best in the industry – 2 years 24,000 mile warranty! Your vehicles yearly inspections may be running out, but with our help, we’ll make sure you stay on the road. Whether you need a major or minor repair, or even a tune-up, let us take care of it! We offer one of the best in the industry – 2 years 24,000 mile warranty!

Categories
Auto Maintenance, Domestic Auto Repair, Import Auto Repair
Contact
(610) 436-8850
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
371 W Boot Rd West Chester, PA 19380-1109
Get Directions
J & W Automotive, Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(747 Reviews)
Write a Review
Recent Reviews
CM
Carla M.
West Chester, PA
Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Excellent
Had an oil change @ Tolsdorf & they noticed we were out of inspection. Our regular crew could not get us in nor anyone else. Remembered J&W. We got in & pleasantly surprised @ the professional caring they had 4 the car. We definitely will return. New customers/happy!!
CV
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Christopher V.
Downingtown, PA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
A great shop that I trust!!!
I’ve been a customer for years and every time I leave, I feel like everything has been done to keep my car running and safe for my family. It’s also nice to see a small business with almost zero turnover. Thank you.
LR
Liz R.
West Chester, PA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Much gratitude
Im on 02. John came to get my car for inspection! When completed her brought it back. Im so appreciative!
VD
Vance D.
Coatesville, PA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
Category: Service
Spoke with Maureen. She said the technicians telephoned them, kept them informed and updated on the progress of the vehicle. It was in for an inspection and delivered later that evening. A transmission was previously installed, last year, which is still operating well.
Recommended
AG
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Angela G.
Phoenixville, PA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
maintaining my car efficiency
Through many years of service with John and Rich they have always been knowledgeable, efficient, prompt, and reasonable and I feel confident that I can depend on my car.
PM
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Patricia M.
West Chester, PA
Subaru Forester (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Excellent service always.
We have always gotten great service at J&W and will continue going there.
JM
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John P. M.
West Chester, PA
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Fast favor
I had a very simple but emergency job with my air conditioner. J&W took my car in no problem even though their day was full of work.
Verified Customer
West Chester, PA
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Excellent service
John and Rich have been great helping me out with both regularly scheduled service and emergency last minute requests!
JS
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John S.
West Chester, PA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great as usual
Always easy and on time. Honest guys- will tell you what you need to get done vs things that can wait. Friendly and informative
JL
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Joe L.
West Chester, PA
Cadillac XTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Very good, quick and good price
Great work
AG
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Angela G.
Phoenixville, PA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent Service
A warning light appeared on my dashboard and J&W immediately fit me in to their schedule, cured the problem and all is running smoothly again. Its very comforting to know they are there if I need them. Thank you J&W
Verified Customer
Downingtown, PA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Quality work
Rich and the team are solid. Thanks again.
GH
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G. William H.
West Chester, PA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Excellent Service Work for our Family!
My wife brought our Honda into J&W for work. The service was excellent. Professional work done well and reasonably priced. That's all anyone would want. The team was well-skilled and attitudes were great as always. Very friendly and helpful. We recommend J&W automotive for your service needs.
LM
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Larraine M.
Coatesville, PA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Annual inspection
Work was done quickly and efficiently. Great place.
AV
Amy V.
Malvern, PA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
9
Great service
J&W has been a great place for my automotive needs. Pleasant service and quick service as well.
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