Reviews
MS
Marilyn S.
Exton, PA
Honda Accord Cpe
Verified Customer
Consistently great service
Always timely, accommodating and informative. Pricing is better than dealer.
I have only had good experiences at J & W.
I have only had good experiences at J & W.
Recommended
OR
Orlando R.
Exton, PA
Ford Taurus
Verified Customer
Taurus Inspection
John did a terrific job
Recommended
RP
Robert P.
West Chester, PA
Honda Civic
Verified Customer
Great communication and fast service
They’re great at getting your car in on short notice and diagnosing and fixing the issue quickly.
Recommended
GM
Greg M.
Exton, PA
Ford Focus
Verified Customer
Greg said everything went smoothly with this business. They were timely and they provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
FM
Francoise M.
West Chester, PA
Toyota Tercel
Verified Customer
Francoise said the service was very good. She appreciated the pick up and drop off service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CJ
Charles J.
West Chester, PA
Audi A8
Verified Customer
Spoke with Jo. She said Charles is always happy with the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
PL
Pamela L.
West Chester, PA
Toyota Corolla
Verified Customer
J&W is the BEST!!!
Everyone is so friendly and helpful, and I'm always very satisfied with the work and the price. I've been going to J&W for years, and will be going for years to come.
Recommended
LN
Lisa N.
Downingtown, PA
Lexus ES 300
Verified Customer
Lisa said she has known the business for a long time. They were quick and they were efficient. She would like to tell the business to keep up the great work.
Recommended
This review was collected via phone interview by Customer Research Inc.
TM
Tobey M.
West Chester, PA
Lexus ES 300
Verified Customer
Tobey said he would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
SH
Seth H.
West Chester, PA
Hyundai Sonata
Verified Customer
Seth said he didn't have any problems. They helped him on up to date information and he appreciates their good help.
Recommended
This review was collected via phone interview by Customer Research Inc.
BF
Brion F.
Exton, PA
Honda Accord Sdn
Verified Customer
Brion said the business always take care of him and they provide great service. They fix the problem fast and easy.
Recommended
This review was collected via phone interview by Customer Research Inc.
SP
Sangram P.
Malvern, PA
Toyota Camry
Verified Customer
Sangram said the business is good, and he did not have any problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
CM
Catherine M.
Exton, PA
Honda Accord Sdn
Verified Customer
Quick and efficient
High level of service
Recommended
HG
Holly G.
West Chester, PA
Hyundai Azera
Verified Customer
Holly said they were wonderful. It was minor repair but they were informative and they told her about repairs that can be performed in the future. Her friend recommended this business to her. The staff are friendly and very helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
CR
Charles R.
West Chester, PA
Toyota Highlander
Verified Customer
Charles said he has been going to this business for years, and he has found that they treat him right. They provide good service for good prices, and he has already recommended them to others.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
Robert S.
West Chester, PA
Subaru Outback
Verified Customer
Robert said he has worked with this business for years.
Recommended
This review was collected via phone interview by Customer Research Inc.
HH
Howard H.
West Chester, PA
Chrysler Sebring
Verified Customer
Great place to do business
John and his staff are great. You can always trust them.
Recommended
OR
Orlando R.
Exton, PA
Ford Fusion
Verified Customer
Customer service
Very professional and friendly
Recommended
BL
Brad L.
Exton, PA
Chevrolet Silverado 1500
Verified Customer
Brad said he had to take his vehicle back for the alignment after they had said it was already fixed.
Recommended
This review was collected via phone interview by Customer Research Inc.
John D. from J and W Automotive Inc responded on 09/25/2017
Sorry for the inconvenience Brad. Hope we resolved the problem to your satisfaction.
SM
Sherry M.
West Chester, PA
Toyota Prius
Verified Customer
Sherry said she likes the staff at this business. They are fast and pleasant.
Recommended
This review was collected via phone interview by Customer Research Inc.