Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1871 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.700002/5Overall Rating 4.700002/5Overall Rating 4.700002/5Overall Rating 4.700002/5rating 4.700002
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
96% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Columbia, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
You are the ONLY service provider my Hundai Sonata has seen.
You are the ONLY service provider my Hyundai Sonata has seen. This visit was only to have my vehicle inspected for Missouri license tag renewal.
ANDREW A M. from Joe Machens Hyundai responded on 06/06/2019

Thank you for being a loyal customer.  We truly appreciate the review!

Andrew Moeller
573-474-7400

LS
Lisa S.
Columbia, MO
2011 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Amazing service
Amazing as always.
ANDREW A M. from Joe Machens Hyundai responded on 06/06/2019

Thank you Lisa!

Andrew Moeller
573-474-7400

Verified Customer
Columbia, MO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Clean, comfortable waiting room
Always pleased with the service I receive. Timely and with a smile.
ANDREW A M. from Joe Machens Hyundai responded on 06/06/2019

Thank you for the great review!

Andrew Moeller
573-474-7400

Verified Customer
Warrensburg, MO
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great Service Department.
They were very professional and friendly, the shop was CLEAN and they got my car in on time and out quickly. Driving from Warrensburg that makes a difference, they are Golden Retriever friendly.
ANDREW A M. from Joe Machens Hyundai responded on 06/05/2019

Thank you for the 5 star review!

Andrew Moeller
573-474-7400

JD
Joni D.
Sedalia, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
people are friendly and helpful
I have dealt with Joe Machens Hyundai for years now good cars, good warranty, good pricing and friendly staff.......Thanks
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 06/05/2019

Thank you for completing my survey, I appreciate the high score.  See you next time!


Tyler Schrimpf - 573-388-8540


VA
Vicky A.
Fulton, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Excellent & thorough service of my Hyundai
The best car dealership and service department I’ve ever had. They are prompt and thoroughly check my car. The service department is professional and always do a good job. I like that they wash my car and vacuum it for me!
ANDREW A M. from Joe Machens Hyundai responded on 06/06/2019

Thank you for the great review!  It is always a pleasure working with you. 

Andrew Moeller
573-474-7400

SB
Steven B.
Columbia, MO
2009 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
friendly staff
Friendly staff. kept me informed as work went on.
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 06/05/2019

Thank you for completing my survey, I appreciate the high score.  See you next time!


Tyler Schrimpf - 573-388-8540


CB
Charles B.
Rocheport, MO
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
The usual excellent service
Coming up on 100K miles on our Santa Fe and all service has been performed by the fine folks at Machens Hyundai so it is running fine.
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 06/05/2019

Thank you for completing my survey, I appreciate the high score.  See you next time!


Tyler Schrimpf - 573-388-8540


JK
James K.
Cambridge, MA
2017 Hyundai Sonata Plu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Repairs on long road trip.
Discovered on the road that the AC was not working. We were headed for Florida by way of Missouri. Tyler and his mechanics got the job done in rapidly. Not only that fixed one other annoying problem (the electric gas cap door opener) so that it worked properly something that my home dealership had not been able to do. I was impressed. I wish Joe Machens Hyundai was my dealer. Excellent customer service.
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 06/05/2019

Jim, I wish I got to be your consultant in the future, it was quite the pleasure to get to work with you.  I appreciate the high score and such good feedback, if you need anything at all please call!


Tyler Schrimpf - 573-388-8540


JD
June D.
Columbia, MO
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Excellent Service
Easy too make an appointment. Excellent service.
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 06/05/2019

Thank you for completing my survey, I appreciate the high score.  See you next time!


Tyler Schrimpf - 573-388-8540


RW
Robert W.
Columbia, MO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Great Service
They did a great job of getting me in and out quick. Great people!!!
ANDREW A M. from Joe Machens Hyundai responded on 05/31/2019

Thank you for the 5 star review!

 

Andrew Moeller
573-474-7400

HH
Hollie H.
Columbia, MO
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Great service
Great service and service dept very courteous!! work done on time!
ANDREW A M. from Joe Machens Hyundai responded on 05/31/2019

Thank you for the 5 star review!

 

Andrew Moeller
573-474-7400

Verified Customer
Ashland, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Tire replacement
The staff was courteous and replaced my tire in less than an hour.
ANDREW A M. from Joe Machens Hyundai responded on 05/31/2019

Thank you for the 5 star review!

 

Andrew Moeller
573-474-7400

AM
Alice M.
Columbia, MO
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Smooth Experience
The service department people were prompt and polite and my car was returned earlier than expected. I'll definitely be coming back the next time I need to have my car serviced.
ANDREW A M. from Joe Machens Hyundai responded on 05/31/2019

Thank you for the 5 star review!

 

Andrew Moeller
573-474-7400

Verified Customer
Columbia, MO
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Friendly and trustworthy
Super friendly and trustworthy service!
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/28/2019

Thank you for completing my survey, I appreciate the feedback.  If you have any questions or concerns please call.

Tyler Schrimpf - 573-474-7400


MD
Melissa D.
Columbia, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Easy to set up appointments, good and timely service and reasonable prices.
Never disappointed!
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/25/2019

Thank you for the great review!

 

Andrew Moeller
573-474-7400


JD
Julie D.
Boonville, MO
2007 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
repairs
Always do a great job. Are always friendly and easy to talk to.
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/25/2019

Thank you for the great review!

 

Andrew Moeller
573-474-7400


MW
Marshinna W.
Columbia, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Excellent service
Customer Service
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/25/2019

Thank you for the great review!

 

Andrew Moeller
573-474-7400


KF
Kurt F.
Fayette, MO
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Good work
Always reliable and they do great work. Expect to be there a while tho. It's always at least an hour even for just an oil change.
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/25/2019

Thank you for the great review!

 

Andrew Moeller
573-474-7400


ER
Eugene R.
Boonville, MO
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Service
Tech inspects car during service for defects and potential problems letting you know parts availability and.cost to repair. Great service.
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/25/2019

Thank you for the great review!

 

Andrew Moeller
573-474-7400