Our records indicate that you have changed the engine oil and filter regularly from 5-6,000 miles. That would leave nearly 1,000 miles or more until service. If the light would have been on we would have probably asked if you wanted it changed or simply have the light reset. My technician confirmed the light was not on when he serviced the truck. I apologize for any inconvenience. I would be happy to offer your next oil change at half price to help make up for your troubles. If you wish to reset the light, feel free to drop by (only takes a minute), or we can probably talk you through the procedure on the phone. Have a great weekend!
I trust them completely!
Thanks ladies and Gentlemen!
I brought the Escape to Johnson County Automotive on Monday morning and a technician soon found the problem. Based on history research and testing, he determined that the right front Door Ajar switch was the problem. The switch assembly was replaced and VOILA! my car was ready early Tuesday. I have been driving the Escape every day since and all problems have been solved!
I will never take my vehicle anywhere else for repairs, and I highly recommend Joco Automotive to anyone who wants honest, quality repair and maintenance at a reasonable price.