I apoligize that you were not satisfy with our service. Our goal is and always will be to keep our customers satisfied. Unfortunatly, there always will be shops out there that will always give you a cheaper parts just to sale a job, but are not good quality parts. All our parts come with a 3 years 36k warranty nationwide, unless it's a maintanace part. Saying that, we will use great quality parts to minimize any issues with those parts and comebacks. The least thing you want and the least thing I want is for you to breakdown in the middle of the road because a cheaper quality part was installed on your vehicle. I hope you understand that we try to keep every single customer happy and that we do want your business. I hope that we can keep you as a customer.Jonas Cabrera
Mr Khanna, Thank you for taking my call. I know you mention to me that you did NOT post this low score on my surecritic dashboard. I'm not sure how this happened. I will try to figure it out, so It will not happen again . I am aware that you will be bringing your vehicle back to us to continue your diagnostic. I appriciate your businessShop Manager
Suzanne, We apoligize that your vehicle was not done in a timely manner. We appriciate you letting us know so we can Make sure that issues like this don't happen again. Thank you for your business and we hope that you will give us another chance. We are here to provide fast, honest and professional service for our customers. Thank you Again
Aaron Weaver & Jake Akins
Sorry for the problems , I did not hear about issue . I would have refunded your money if it would have been brought to my attention . We depend on your word of mouth so I would have love to have taken care of issue first before the low score .
We get busy but should never be to busy for great customer service . I apologize and will be following up with you . You are first priority with us . Thank you for your honest feed back . A
Sorry that you fel this way . Web page does say 29.99 in most cases . If you would like for me to refund your tax , I will do that . We do not like for people to be upset . Please come back and give us another try . Ask for a manager and mention this review and we will get you taken care of . Thank you for your time .Aaron Weaver & Jake Akins