ReScore Reviews™ (19)

ReScore
Overall Rating 4.8421042/5Overall Rating 4.8421042/5Overall Rating 4.8421042/5Overall Rating 4.8421042/5rating 4.8421042
Original
Overall Rating 2.05556/5Overall Rating 2.05556/5rating 2.05556rating 2.05556rating 2.05556
92% Would Recommend
100% Business Response
Latest Review 1 day ago
Theodore S. on 12/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good work."
Good attitude of service people.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/09/2017 05:01 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 12/09/2017

Thank you for the review!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotation"
This is the only place I bring my vehicle for service. Friendly service, wait times aren't too bad and they do good work.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 07:32 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 12/09/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Sheila H. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car repair determination "
Andrew was very professional and handled all my concerns. Returned my calls in a timely manner. He went a step further and investigated one of the repairs and determined it was covered under warranty. Saved me a lot of money. Thank you.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/05/2017 11:41 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 12/05/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service "
Chris from Lafontaine Hyundai provided the best customer service. Thank you!!!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 11:11 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 12/05/2017

Thank you for the GREAT 5 STAR REVIEW!!

Thank you for your business!

See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Margaret B. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service and friendly people"
I am happy to recommend Lafontaine sales and service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/04/2017 06:14 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 12/05/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Laverne D. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
CHISTOPHER SEVICE REP IS EXCELLET. HE CARES ABOUT, AND IT IS NOT A PHONEY ATTEMPT TO BE COURTEOUS, WHEN DISCUSSING WHAT SERVICE I NEED.
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/30/2017 02:32 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/30/2017

Thank you for the GREAT 5 Star Review!!
Thank you for your business!

See you on your next service visit.


Debi Sharaf, Guest Relations Manager

DEBORAH L. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I could tell service was done on my Tuscon. It drove better, and no problems with SUV at all, great job!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/30/2017 10:52 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/30/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
We are happy that your Tucson is driving better!
See you on your next service visit.

Debi SHaraf, Guest Relations Manager

Beverly S. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service as always
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 11/30/2017 10:27 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/30/2017

Thank you for the GREAT REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Darlinda B. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service"
My service advisor knows that I keep my cars for many years and he reminded me of service that I needed that had forgotten to have done.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/24/2017
Service Type: Maintenance
Review Created: 11/29/2017 05:32 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/29/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Maralyn H. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service from the staff welcome you with kindness. "
I give it five stars
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 11/29/2017 01:13 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/29/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

George B. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service!"
Great customer service. Thank you, Chris and Tony!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/25/2017
Service Type: Maintenance
Review Created: 11/28/2017 05:34 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/29/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

David S. on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Review of Lafontaine Hyundai"
Convenient to where I live plus a shuttle service and a fast service. What else could you ask for....
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/26/2017 04:40 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/27/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Marketia W. on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
I love coming to get serviced here... great customer service
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/26/2017 04:32 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/27/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next servic visit.

Debi Sharaf, Guest Relations Manager

Paula T. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & Fast"
Great service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/24/2017 07:16 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/27/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Carolyn D. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency "
Very knowledgeable and punctual
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:08 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/21/2017

Thank you for the GREAT 5 Star Review!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

MERLINE G. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great review"
Andrew at the Dearborn a location was awesome.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/20/2017 09:59 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/20/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Elizabeth S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Repair"
The Service Center staff was very professional and timely. I have already recommended the dealership to friends and family in the local area.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/20/2017 07:43 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/20/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for recommending us to your family and friends!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service but lacking a little more detail"
I was very happy with my recent appointment being that it was done quick and I had my young daughter with me. But I wanted a little more guidance as my car requires new tires very soon ans this was not addressed as I would have liked. I would have liked more information about potential brands and an appointment was not scheduled nor was it even discussed for tired replacement. I still really like the service department for convenient location and speediness however
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/20/2017 12:04 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/20/2017

Thank you for the GREAT 5  STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"TONY "
HE KNOWS HIS JOB AND HOW TO TREAT CUSTOMER TO KEEP THEM COMING BACK EVEN WHEN WE HAVE A COUPON FOR ANOTHER DEALERSHIP THAT WOULD MAKE THE SERVICE PRICE CHEAPER
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/19/2017 08:15 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/20/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Hossein S. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"How I am treated as a customer as well as the quality of job performed on my car clients are main factor for my satisfaction. The team at Lafontaine Hyundai did a great job taking care of engine problem in my car."
Keep up the good job.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 07:42 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 11/20/2017

Thank you for the GREAT 5 STAR REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

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