Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

573 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 20 days ago

Reviews


MB
MARK B.
Denver, CO
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Repeat customer for 14 years
John the owner cares about getting the job done right at my time frame
John J., Owner from Lakewood Lube And Repair responded on 04/04/2019

Thanks, Mark!  And you are right, we do care about your time. And speaking of time, I think you have been coming here for around fourteen years!  I am glad to know that you like the way we do the auto repair busines.  We do try harder than the other guys!  Thanks, again!

John

John Paul Jones
President
303-989-1249

AN
Adam N.
Aurora, CO
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Adam said the service was prompt and exceptionally priced. He said he paid a fraction of what other businesses quoted him. The mechanic cleared the check engine light for no charge.
This review was collected via phone interview by Customer Research Inc.
John J., Owner from Lakewood Lube And Repair responded on 04/04/2019

Thank you for the kind words, Adam!  I hope that your CEL remains off.  Come see us again.

John Paul Jones
President
303-989-1249

DA
David A.
Englewood, CO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
David said staff member John bends over backward to help him as quickly as he can. The employees are always friendly and he has never had a problem. They always take care of him.
This review was collected via phone interview by Customer Research Inc.

JR
JAN R.
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
The Very Best
It's unusual to say that it's always a pleasurable experience to interact with Lakewood Lube and Repair. My car feels like it is treated like a precious jewel and I always come away knowing that it received the best treatment. Perhaps better than all this is the online maintenance record and email followups about what needs to be done next and when. I so appreciate John and his mechanics, trust them, and this is where I refer my friends. Thanks guys!
John J., Owner from Lakewood Lube And Repair responded on 04/04/2019

Jan, you are so sweet!  Thank you for the recommendation and the kind words.  And, thanks for the referrals.  We do try harder to please our clients than most other shops and we are not greedy!  That is how we earned out A+ rating with Angie's List, and our A+ rating with the Better Business Bureau.  And, it really helps to have great clients like YOU!

John

John Paul Jones
President
303-989-1249

JT
Jim T.
Colorado
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Jim said nothing has gone wrong since his last service.
This review was collected via phone interview by Customer Research Inc.
John J., Owner from Lakewood Lube And Repair responded on 04/04/2019

Thanks, Jim, for the recommendation!  Come back and see us when you're in town!

John Paul Jones
President
303-989-1249

HL
HARRY L.
Denver, CO
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Excellent Service
Lakewood Lube And Repair is the only place that I will take my car. The get the problem taken care of in a professional and timely manner. Thanks again John and crew.

Harry L.

CB
Cory B.
Colorado
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Cory said his overall experience was good. He liked them and will go back.
This review was collected via phone interview by Customer Research Inc.

MM
Melina M.
Colorado
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Melina said everybody at the business was nice, up front and helpful.
This review was collected via phone interview by Customer Research Inc.

BD
Brandon D.
Colorado
INFINITI G37 Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Brandon said the service went pretty well. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

HH
HALE H.
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Quality, honesty, and a friendly atmosphere.
I've been driving for 53 years, and I've been at the wheel of everything from an MG Midget to a big rig (I used to work as a mechanic for International Harvester), and over the years I've done a lot of maintenance and repair on my own vehicles when I had the time and a place to do it. But, like most people, I've also been in the frequent position to need outside help in keeping my rides running properly when it wasn't possible to do it myself. Having said that, I've been a customer of Lakewood Lube and Repair since the spring of 2015 - and the truth is that I've never encountered a more competent and dependable auto repair facility. But beyond that, I've also never had the pleasure of dealing with a more down-to-Earth, knowledgeable, and sincere service representative (and business owner) than John Paul Jones. He treats people the way that customers should be treated: Fairly and friendly. ...Lakewood Lube and Repair is the kind of place that everyone wishes they'd gone to first.

TA
Tuck A.
Colorado
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Tuck said the business really took care of him. Daniel showed him what was going on with his vehicle and what was wrong with it. It was an overall great experience.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Denver, CO
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Always a great experience at Lakewood Lube and Repair!
I have been a customer for almost 9 years and have never been disappointed with the quality service, reasonable prices and friendly atmosphere! Thank you John, for being so accommodating to my crazy schedule.
John J., Owner from Lakewood Lube And Repair responded on 03/19/2019

Thank you, Anonymous!  You can come in and take over my desk any time you need it. We love Nurses who work crazy schedules!

John Paul Jones
President
303-989-1249

BL
Brian L.
Englewood, CO
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Brian said the employees took great care of his vehicle. They stayed after hours for him to get his vehicle.
This review was collected via phone interview by Customer Research Inc.

ML
Matt L.
Denver, CO
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Matt said the business has really good service but their pricing is a bit much.
This review was collected via phone interview by Customer Research Inc.

RC
Rueben C.
Littleton, CO
Cadillac Escalade EXT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Rueben said he really appreciates the good service he receives.
This review was collected via phone interview by Customer Research Inc.

FC
Frank C.
Denver, CO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Frank said fixed his vehicle and got him on his way
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Denver, CO
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Parts & Labor Warranty
LL&R installed a part which 6 months later proved to be defective. I took it back and they honored their warranty and installed an new one at no charge.

HH
Hale H.
Colorado
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Hale said the staff does good work and they are honest.
This review was collected via phone interview by Customer Research Inc.

JB
Jo B.
Denver, CO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Jo said the business is adaptable, timely, thorough and honest.
This review was collected via phone interview by Customer Research Inc.

LE
Linda E.
Arvada, CO
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Linda said the business got her vehicle up and running within 24 hours. She appreciates that they tell her what needs to be fixed immediately and what can wait until the future.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 573 in total