Lakewood Lube And Repair


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

487 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 days ago
Michelle S. on 02/12/2018
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Michelle said the business did a really good job. They were fast and nice.
Vehicle: Acura RDX
Category: Service
Service Date: 02/07/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Stephen H. on 02/12/2018
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Stephen said the team is always honest and does good work. He connects with them all on a personal level, when it comes to his vehicle.
Vehicle: Ford Focus
Category: Service
Service Date: 01/25/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Dennis C. on 02/05/2018
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Dennis said this business did a great job. John the owner has always been great to him. They have fair prices.
Vehicle: Dodge Stratus
Category: Service
Service Date: 02/01/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Thomas C. on 02/05/2018
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Thomas said the staff exceeded his expectations. However, they forgot one of his appointments. They were still able to fit him in, but it took a little long.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/25/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
NADINE M. on 01/31/2018
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"honest, forthright"
I especially like this service as they do not attempt to "oversell" with unnecessary products/service
Vehicle: Honda Accord Sdn
Service Date: 01/29/2018
Review Created: 01/31/2018 11:07 AM
HARRY L. on 01/31/2018
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"Excellent Service"
Once again Lakewood Lube And Repair did an excellent service on my car. I can't thank them enough.
Vehicle: Pontiac Grand Am
Service Date: 01/26/2018
Review Created: 01/31/2018 04:50 AM
Jill H. on 01/26/2018
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Spoke with Jill. She said the staff are awesome, friendly and trustworthy. They were able to get her in at the last minute and get the job done.
Vehicle: Kia Soul
Category: Service
Service Date: 01/20/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
JEFF A. on 01/25/2018
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"Quick Response"
John and his team did a great job on my van - it just stalled in an intersection, so I called John, got a tow company he recommended to bring it to his shop, and they quickly diagnosed the problem and had me back on the road quickly.
Vehicle: Ford Econoline Wagon
Service Date: 01/23/2018
Review Created: 01/25/2018 06:49 AM
Marisa C. on 01/24/2018
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Marisa said the staff fixed her issues on the spot and they were knowledgeable.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/18/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Stephen M. on 01/22/2018
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Stephen said the staff is great. They got his vehicle out in good time and they provided great service.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/16/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
DANA G. on 01/19/2018
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"My final bill was much less than the estimate!"
I was all ready to bicker about the bill and didn't even have to!
Vehicle: Nissan Sentra
Service Date: 01/16/2018
Review Created: 01/19/2018 06:43 PM
Lauren R. on 01/15/2018
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Lauren said she had a really good experience with this business.
Vehicle: INFINITI QX56
Category: Service
Service Date: 01/10/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Sara A. on 01/15/2018
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Sara said the staff serviced her vehicle quickly.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Brian M. on 01/13/2018
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Brian said the business had good customer service.
Vehicle: Nissan Versa
Category: Service
Service Date: 12/28/2017
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
James S. on 01/06/2018
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James said he was referred to them. They did a great job, and he will continue to take his vehicle to the business.
Vehicle: Mazda B2300
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Bill G. on 01/02/2018
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Bill said John does very well at communicating and gets him in right away. The price was fair, and everything was positive.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 12/29/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
Sean C. on 12/29/2017
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Sean said he was pleased with everything.
Vehicle: Volvo S60
Category: Service
Service Date: 12/15/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Darci B. on 12/29/2017
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Darci said she was upset at first because of the part that she was told needed to be replaced. The mechanic was able to get her a very good price for the part, so everything worked out just fine.
Vehicle: Suzuki XL-7
Category: Service
Service Date: 12/21/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
RICHARD W. on 12/22/2017
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"Honest and helpful "
I took my Chevy Cruze in with a check engine light. The news was not good major repair was needed over 1500 dollars. A few minutes after they gave me bad news. I got a callback from them they’re called the Chevy dealership and confirmed that the repair was covered under warranty. I was able to take the car to the dealership and get the repair for no charge. They lost this repair begin my loyalty What are some customer service
Vehicle: Chevrolet Cruze
Service Date: 12/21/2017
Review Created: 12/22/2017 08:44 PM
Anastasia M. on 12/22/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Anastasia said she brought her vehicle in for a clinking sound but the clinking sound is still present when she drives. The mechanic dissuaded her from repairing a steering fluid leak which she thought should be repaired. She stated she felt this was because he really didn't want to fix it for her. He told her it wasn't a big deal.
Vehicle: Saturn LS
Category: Service
Service Date: 12/12/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
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