Lee Johnson Auto Family


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

11737 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.3749963/5Overall Rating 4.3749963/5Overall Rating 4.3749963/5Overall Rating 4.3749963/5rating 4.3749963
Original
Overall Rating 2.2499963/5Overall Rating 2.2499963/5rating 2.2499963rating 2.2499963rating 2.2499963
94% Would Recommend
Latest Review about 7 hours ago
BRIDGET K. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exactly what I was looking for "
Raleigh worked with me to find a car that had all of the features I was looking for and stayed in my budget. Love my new car!
Vehicle: Mazda CX-5
Category: Sales
Sales Date: 11/19/2017
Review Created: 11/19/2017 07:05 PM
CAROL B. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service!"
I was involved in an auto accident, and Kevin Estey saved the day! He got my car right in and was quickly able to determine the repairs needed. A part needed to be ordered, so he arranged a loaner car for me. He made everything smooth and seamless, and was very helpful during a stressful situation for me. You guys are the best!
Vehicle: Mazda Mazda3
Category: Service
Service Date: 11/18/2017
Review Created: 11/19/2017 03:46 PM
CHARLES C. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Friendly, efficient, clean
Vehicle: Mazda Mazda3
Category: Service
Service Date: 11/16/2017
Review Created: 11/19/2017 02:21 PM
LAURA S. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2000 Miata clutch replacement"
Awesome! as always. Service took longer that expected but there is hesitation providing a loaner car
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 11/17/2017
Review Created: 11/19/2017 09:54 AM
YAO-YUAN H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome dealer ,great sales!"
Thank you Jake Havens! It’s been a great experience to buy a car from you. You have great patience and knowledgeable attitudes. Thanks again your wonderful service and products.
Vehicle: Kia Optima Hybrid
Category: Sales
Sales Date: 11/11/2017
Review Created: 11/18/2017 11:51 PM
CHARLOTTE C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust"
All my records are in one place. Can ask any question.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 11/18/2017
Review Created: 11/18/2017 09:00 PM
MARY R. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good experience"
Very good experience
Vehicle: Kia Niro
Category: Sales
Sales Date: 11/18/2017
Review Created: 11/18/2017 08:44 PM
KARL S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jesse and Javier Cortez"
The Cortez brothers worked hard to get me the best deal possible.
Vehicle: Kia Sportage
Category: Sales
Sales Date: 11/18/2017
Review Created: 11/18/2017 07:08 PM
MARNI S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Such great customer service!"
Everyone was so friendly. Very happy with their work.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 11/11/2017
Review Created: 11/18/2017 04:24 PM
KERI K. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy"
Kathy had everything ready to go when we arrived. Brian got us in and out of finance quickly.
Vehicle: Kia Optima
Category: Sales
Sales Date: 11/18/2017
Review Created: 11/18/2017 03:34 PM
GARY G. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service department"
Worked with Tom Mullholland and Patty Redd. They were very helpful and friendly. Always concerned about treating me right. I look forward to talking with them.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 11/18/2017
Review Created: 11/18/2017 01:31 PM
ROBERT P. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"available service schedules"
thank you
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 11/17/2017
Review Created: 11/18/2017 10:45 AM
ANNE K. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Satisfaction "
The Sales Team is experienced in knowing how to find the right car for your lifestyle, budget and desire.
Vehicle: Kia Sorento
Category: Sales
Sales Date: 11/17/2017
Review Created: 11/18/2017 07:50 AM
JENNIFER W. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service "
Ali and the rest of the team gave us fantastic service.
Vehicle: Mazda CX-5
Category: Sales
Sales Date: 11/17/2017
Review Created: 11/18/2017 04:55 AM
SALLY S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing customer service!"
My experience with Kia Service Department was phenomenal! The atmosphere was very pleasant. Jim Mercier at the front desk was very nice and all of the team members were great! The visit made my day! I even went to writing a post on their Facebook page of my experience. I gave them 5 stars! Top notch customer service.
Vehicle: Kia Optima
Category: Service
Service Date: 11/17/2017
Review Created: 11/17/2017 07:21 PM
Tracie S. at Lee Johnson Auto Family responded on 11/17/2017

We're thrilled to hear you had such a great experience with our team, Sally. Thank you for your kind review!

Tracie Stone

KEN D. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy friendly and quick"
Great staff and faster than expected service, plus my car came back spotless with the free wash!
Vehicle: Kia Soul
Category: Service
Service Date: 11/17/2017
Review Created: 11/17/2017 07:19 PM
Tracie S. at Lee Johnson Auto Family responded on 11/17/2017

Thank you for your great review, Ken. We appreciate you!

Tracie Stone

GORDON H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"True to their promise."
Took Kia in for service. Greeted promptly and service completed on time as promised.
Vehicle: Kia Sorento
Category: Service
Service Date: 11/17/2017
Review Created: 11/17/2017 07:08 PM
Tracie S. at Lee Johnson Auto Family responded on 11/17/2017

We appreciate your business, Gordon. Thank you for the great review!

Tracie Stone

TRAVIS P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly, fast and honest"
2nd time I have had to bring my car in and I had the same team lead Kyle who has been an absolute delight. He answers all my questions, and educates me on the what/why. In addition to that they also washed my car for me. Love it...
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 11/17/2017
Review Created: 11/17/2017 02:42 PM
Tracie S. at Lee Johnson Auto Family responded on 11/17/2017

Thank you for the 5 star review, Travis. We appreciate your business!

Tracie Stone

PRAIRIE S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
I found a car listed on auto trader that was at this location. I inquired if it was still available and then made an appointment with Marcus Andrews, he was very really nice and seemed to know about the vehicle is was interested in and it’s history. As soon as I saw the car I knew that I wanted it, I was in love. Marcus was able to work with me and my credit and I was able to take it home that day. I feel that I was treated with respect and integrity and I would definitely recommend them other people and If I need a new car again I’d consider coming back here.
Vehicle: Mazda Mazda3
Category: Sales
Sales Date: 11/15/2017
Review Created: 11/17/2017 02:20 PM
Tracie S. at Lee Johnson Auto Family responded on 11/17/2017

Thank you for taking the time to leave us such a wonderful review, Prairie. We appreciate your business, and we hope you enjoy your new Mazda3. Congrats!

Tracie Stone

GEORGIA L. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Spare tire installation and oil change."
Excellent, prompt work as always!
Vehicle: Kia Soul
Category: Service
Service Date: 11/17/2017
Review Created: 11/17/2017 01:05 PM
Tracie S. at Lee Johnson Auto Family responded on 11/17/2017

Thank you for the great review, Georgia. We'll see you next time!

Tracie Stone

Displaying Review 1 - 20 of 9571 in total