Reviews
AM
ALLISON M.
Fitzwilliam, NH
Subaru Legacy (Natl)
Verified Customer
Outstanding Service
All staff members I encountered went above and beyond by patiently explaining my car issues, the most affordable repair options, and clarifying what I needed vs. what could wait. My car (which I've had for close to 3 years) runs better than it EVER has! I will most definitely be returning to Leon's for any future car-related needs.
Recommended
LL
Lori L.
New Hampshire
Kia Sorento
Verified Customer
Lori said her experience was very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
CC
Connor C.
Keene, NH
Buick LeSabre
Verified Customer
Connor said the employees did everything he asked.
Recommended
This review was collected via phone interview by Customer Research Inc.
CC
Connor C.
Keene, NH
Buick LeSabre
Verified Customer
Connor said the employees did everything he asked.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 08/14/2019
Thank you for choosing Leon's for your automotive needs!
Ben RussellOwner
Leon's and J&L
(603)357-7004
DM
DAVE M.
Dublin, NH
Pontiac GTO
Verified Customer
my 2006 gto
I'm very happy with this garage they finally found the problem with my car i think i found my new repair place very thorough and they explain all my options
Recommended
Ben R. from Leon's & J&L responded on 08/12/2019
Thank you Dave for the feed back. Much appreciated!!!!
Ben RussellOwner
Leon's and J&L
(603)357-7004
JS
John S.
Keene, NH
Nissan Versa
Verified Customer
John said his experience is always good. The service staff is always knowledgeable and articulate and he always feels confident.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
RICHARD S.
West Swanzey, NH
Acura ILX
Verified Customer
terrible advice foor my 2002 blazzer - spent $308.00 only to be told it would cost another $3000 to pass inspection
got very bad advice - would not recommend this place to anyone.
JB
James B.
Keene, NH
Subaru Outback
Verified Customer
James said the employees attended to him quickly. The price was right.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 08/06/2019
Thank you James for the feed back!!!
Ben RussellOwner
Leon's and J&L
(603)357-7004
RM
RAY M.
Keene, NH
Subaru Forester (Natl)
Verified Customer
Excellent people and quality work
Great people, quality work at a fair price. Excellent job communicating anything they find wrong with my car outside of what it was brought in for.
Recommended
Ben R. from Leon's & J&L responded on 07/22/2019
Hi Ray,
Thank you for your business and the feed back!
Owner
Leon's and J&L
(603)357-7004
CS
CORINNE S.
Winchester, NH
Subaru Outback
Verified Customer
My car is happy now!
I was super happy with the work Leons did on my outback. My car had some major (and odd) issues, but they were great at updating me and very patient with me having to leave the car extra time. They were so friendly and helpful!
Recommended
Ben R. from Leon's & J&L responded on 07/19/2019
Thank you for the feed back Corinne! We appreciate your business!
Ben RussellOwner
Leon's and J&L
(603)357-7004
MC
Michael C.
Swanzey, NH
Ford F-150
Verified Customer
Michael said this business is great. He has been taking his vehicle there for a couple years, and no matter what they do, it is always running better when they finish. He also mentioned Ben, John and the female employee are all extremely pleasant.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 07/19/2019
Thank you so much for your business Michael !!!
Ben RussellOwner
Leon's and J&L
(603)357-7004
Verified Customer
Keene, NH
Honda Civic Cpe
Verified Customer
find and repair cause of slow tire air leak
mechanic found cause of of slow tire leak - wheel was corroded in spots- and addressed issue Tire seems to be ok now
Recommended
Ben R. from Leon's & J&L responded on 07/18/2019
Hi, Thank you for choosing Leon's. Not sure why the low score?
Ben RussellOwner
Leon's and J&L
(603)357-7004
SH
Sue H.
Keene, NH
Honda Odyssey
Verified Customer
Sue said that the place did a fine job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 07/11/2019
Thank you for the feed back Sue !!!
Ben RussellOwner
Leon's and J&L
(603)357-7004
CD
Carol D.
Spofford, NH
Mazda CX-5
Verified Customer
Carol said that the service was fine, they were very honest people, but she had to wait a very long time.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 07/11/2019
Thank you Carol for your business. I apologize for the wait. The average time for an inspection is about an hour. I did check the technicians time stamp and it took him about 45 minutes. Again I apologize if this was not explained to you.
Ben RussellOwner
Leon's and J&L
(603)357-7004
CB
Corey B.
Guilford, VT
Ford F-150
Verified Customer
Corey said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 07/01/2019
Thank you for the review Corey! Much Appreciated!!!
Ben RussellOwner
Leon's and J&L
(603)357-7004
BR
BRUCE and THERESA R.
Westmoreland, NH
Ford Police Interceptor
Verified Customer
Great service
As always work done to perfection
Recommended
Ben R. from Leon's & J&L responded on 06/18/2019
Thank you for your Patronage!
Ben RussellOwner
Leon's and J&L
(603)357-7004
LH
LOIS H.
Keene, NH
Ford Fusion
Verified Customer
The work was excellent, and Staff was very courteous
I would have chosen Leon's myself but it was my insurance companys only suggested option in the area. I have been there in th past
a number of times and always been very satisfied.
a number of times and always been very satisfied.
Recommended
Ben R. from Leon's & J&L responded on 06/18/2019
Hi Lois,
Thank you for choosing Leon's and J&L for your automotive repairs!
Owner
Leon's and J&L
(603)357-7004
MB
MARK B.
Subaru Outback
Verified Customer
Super nice, helpful people
Leons’ staff consistently are committed to doing right by the customer. Nice people who do a great job.
Recommended
Ben R. from Leon's & J&L responded on 06/18/2019
Hi Mark,
Thank you for the feed back on your recent service visit. It's great to her from customers like you!
Owner
Leon's and J&L
(603)357-7004
FM
Fintan M.
Keene, NH
Toyota Corolla
Verified Customer
Spoke with Maureen. She said the service was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 06/07/2019
Thank you Maureen for taking a moment to give us feed back on you last service visit!
Ben RussellOwner
Leon's and J&L
(603)357-7004
CC
CAROL C.
Keene, NH
Subaru Outback
Verified Customer
Always there for me!
The folks at Leon’s are like family. I know that no matter what, If
I have a problem with my car, they will take care of me. I know that no matter where I am, I can rely on their towing to haul me in and see that I get safely home. I know that the mechanics will competently diagnose the problem and that all repairs will be carefully explained to me. I know that they will keep me informed on the cost of repairs so there will be no unhappy surprises when they come pick me up to retrieve my car. I totally trust them to treat me as they would any other member of the family. I know Leon’s always has my back!
I have a problem with my car, they will take care of me. I know that no matter where I am, I can rely on their towing to haul me in and see that I get safely home. I know that the mechanics will competently diagnose the problem and that all repairs will be carefully explained to me. I know that they will keep me informed on the cost of repairs so there will be no unhappy surprises when they come pick me up to retrieve my car. I totally trust them to treat me as they would any other member of the family. I know Leon’s always has my back!
Recommended
Ben R. from Leon's & J&L responded on 06/07/2019
Hi Carol,
Thank you for the kind words and being a loyal customer for many years.
We appreciate your business!!!
Owner
Leon's and J&L
(603)357-7004