Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

379 Reviews

97% Would Recommend
76% Business Response
Latest Review 9 days ago

Reviews


FG
FRANK and PAT G.
Keene, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
State inspection/oil change
Work done in a timely manner with good communication
Ben R. from Leon's & J&L responded on 05/21/2019

Thank the both of you for your business! 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

BS
Brad S.
Keene, NH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Brad said the business was easy and straight forward. They didn't ask him to do or make him do more repairs. They even took $50 off his bill because he was a college student. He added they were overall, very good.
This review was collected via phone interview by Customer Research Inc.

WP
Wes P.
Keene, NH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Wes said that his service at the place went well.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 05/16/2019

Thank you Wes for the feed back!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

RC
ROBERT C.
Keene, NH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Recent service
As usual your service dept is number 1! Also thanks for the road service and getting a new tire.
Bob Caldwell
Ben R. from Leon's & J&L responded on 05/13/2019

Hi Robert,

   Thank you for taking a moment and answering our survey.  We appreciate the review!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

CH
Charles H.
Stoddard, NH
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Charles said the business took really good care of him, they found problems quickly and took care of them.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 05/08/2019

Hi Charles,

   Thank you for replying.  I'm glad we were able to get your Xterra fixed quickly for you. We thank you for your business!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

RS
RICHARD S.
West Swanzey, NH
Acura ILX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
good service in a timely manner
staff is very pleasant, knowledgeable and go out of their way to tell me about my car. Appreciate the ride home!!
Ben R. from Leon's & J&L responded on 04/25/2019

Hi Richard,

     We appreciate you responding to our survey,and Thank you for your business! 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

Verified Customer
Keene, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Excellent service every time!
Since we moved to Keene we've tried a couple different auto places, but have totally settled on Leon's. The service is great, reasonably priced and they are excellent about informing you what is needed, but also the most economical/practical way to do it. John and Shania are always extremely helpful. Leon's is definitely a first rate service shop!
Ben R. from Leon's & J&L responded on 04/25/2019

Hi,
   Thank you for your business and the feed back.  I will pass this along to the staff!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

RD
ROBERT D.
Keene, NH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
honest and fair. integrity
there are so many places to choose from for servicing our vehicles. I have tried several but I find that Leon's is a place I can trust with my auto needs and body work as well. John is a very helpful guy and he is very nice to deal with.
Ben R. from Leon's & J&L responded on 04/19/2019

Hi Robert,

    Thnak you for your business and the feed back.  I will make sure the staff see's your response.  Again thank you!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

DB
Derek B.
Putney, VT
Jeep Renegade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Derek said the business provided good service. It took them awhile to get him in for the service. They were spectacular with communication.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 04/15/2019

HI Derek,

    Thank you for the feed back and your business!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

BH
Bill H.
Westmoreland, NH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Bill said they do a very good job there.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 04/15/2019

Thank you Bill for all these year of your business!  Much appreciated!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

LL
Lenny L.
Keene, NH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Lenny said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 04/11/2019

Hi Lenny,

    Thank you for your business!!! It was great to see you again!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

DW
DAVID W.
Rindge, NH
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
great service.
Great service in a timely manner, thanks.
Ben R. from Leon's & J&L responded on 04/01/2019

Hi David,

Thank you for the feed back and your business!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

SG
SUSAN G.
Walpole, NH
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Oil change
The people are friendly that work there. Of course my grandson Caleb is the best ❤️
Ben R. from Leon's & J&L responded on 04/01/2019

Hi Susan.  

Thank you for the feed back.  We think Caleb is great too!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

NW
NORMA W.
Spofford, NH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Great people; great service
I recommend Leon's often to friends and family.
Ben R. from Leon's & J&L responded on 04/01/2019

Thank you Norma for the Feed back!  Enjoy your new to you car!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

Verified Customer
Keene, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Leon's service is consistently outstanding!
Since moving to the area last year, we've used Leon's for almost all of our car servicing. They are always extremely helpful, timely, and reasonably priced. We've been very pleased.
Ben R. from Leon's & J&L responded on 03/20/2019

Thank you for the feed back. Much appreciated!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

EB
Emmanuel B.
Swanzey, NH
Chrysler Town & Country SWB
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Emmanuel said everyone was really nice and he likes this facility.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 03/18/2019

Thank you Emmanuel,

We appreciate your feed back and your business!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

FS
FRANCIS S.
Alstead, NH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Good communication, service, reliable, trustworthy, etc.
We have only taken our vehicle in for body repair; and we will only use J&L for future repairs, as well. There's no particular reason we don't use them for service except that we return to where we bought it because it is close by where we live and until we had an accident we had taken it no where else. When our insurance recommended J&L we knew we would be in good hands. Would not hesitate to refer anyone to J&L, and in fact when a friend had an accident and was at a loss what to do we recommended J&L and she was so thankful to us, and very happy with the outcome and their treatment of her.
Ben R. from Leon's & J&L responded on 03/11/2019

Hi Francis,

    Thank you for taking the time to give us feed back on your recent visit!!! We thank you for your business!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

MH
Meloney H.
Westmoreland, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Meloney said that the staff are thorough and good at what they do.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 03/11/2019

Hi Meloney,

    Thank you for the feed back on your latest service visit.  We appreciate your business!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

BL
BO and KATHLEEN L.
Westmoreland, NH
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Friendly and courteous sales staff, very clean facility and reliable service staff
I have used Leon's/J&L for over twenty years, I would recommend them to everyone, prompt quality service, spot-on wrecker service as well(AAA)
Ben R. from Leon's & J&L responded on 03/04/2019

From everyone here ar Leon's, thank you for your Business!!!!

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

ZJ
Zackarie J.
New Hampshire
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Zackarie said they did not do things right the first time, but he brought the vehicle back and they made things right, and did not charge him.
This review was collected via phone interview by Customer Research Inc.
Ben R. from Leon's & J&L responded on 02/27/2019

Hi Zackarie,

     Thank you for your feed back.  Sorry for the inconvenience of having to return.  We appreciate your business. 

Ben Russell
Owner 
Leon's and J&L
(603)357-7004

Displaying Review 21 - 40 of 379 in total