ReScore Reviews™ (2)
Terry, Thank you for taking the time to leave a review for us. Each and every one helps us to become a better company. Based on the information you have I can certainly understand why you feel the way you do. You're absolutely right, there are cheaper part options out there. As we both know that cheaper doesn't always mean better. While these parts are cheaper, there's a reason for that and the end result is a repair that doesn't last. (the parts you googled were incorrect & didn’t have internal sensors or dual track) The decision we made when we started our business is to provide the very best value we can which means sometimes the repair has an initial higher price but a lower overall cost. And with this part quality, we can provide a 24 Month/24,000 Mile No Hassle Parts & Labor Warranty which is the best in the area. The one thing we did take from your review is to be clearer on any possible diagnostic charges before any work is started.
Thank you, Tanya Lex
Tanya, thank you for your response. I checked the other day on a Nissan OEM parts site and the motor was approx $340 MSRP and the regulator $150. If that is what you paid for the parts then I agree that your markup is reasonable. I don't think there was any misinformation that Neil gave me. I just hadn't mentioned the oil change. Again, thank you for your detailed response and addressing my initial issues. Terry C.
Cheryl came in today and we discussed her vehicle, we refunded her diagnosis charge and ended with a hand shake and a smile. Thank you for your follow up.Tanya Lex
Thank you for leaving a review, your business is greatly appreciated. It was our pleasure assisting you with your automotive needs. Tanya Lex (941)723-0806
Thank you very much for a 5 Star Review. We greatly appreciate your business and the recommendations. Glad we can assist you the other day with you Ford Edge, have a great week.Tanya Lex (941)723-0806
Thank you Pete! It has been our pleasure working with you and your family's vehicles over the past years. Have a great week.
Tanya Lex (941)723-0806
Thank you very much Tony for allowing Lex's Automotive to assist your wife with her car troubles. If there is anything else we can assist you with, please let us know. Thank you both for your business. Tanya Lex (941)723-0806
Thank you Jim for taking the time to leave a review - 5 Stars!
Lex's Automotive would like to thank you for your business.
Tanya Lex (941)723-0806
Curtis, Thank you for taking the time to leave a review. Keeping our customers satisfied and their vehicles running smoothly is always our top priority. Tanya Lex (941)723-0806
Thank you George for allowing Lex's Automotive to service your Chrysler last week, We greatly appreciate your business. Tanya Lex
After starting, the engine would not remain running at normal idling speed, and so could not be driven.
Had it towed to Lex’s Automotive who advised it would be attended to early that afternoon.
At approx. 2.30 P.M. Neil, Service Mgr. phoned to advise the car was ready, and that they could not find anything wrong with it.! He said that it started readily for them several times . . . . without any work on it. He further stated that there is yet an uncertainty of exactly what the problem might be, but the car has run perfectly well in the past two days.
Neil was very candid, stating “We don’t want to start spending your money for no good reason”.
To me, this reflected a high level of INTEGRITY in their business culture. Despite being in the position of being able to assess charges, the bottom line of their Invoice read $0.00 !
What a pleasant surprise this was to me. . and what a reflection of HONESTY and INTEGRITY. it was on Lex’s Automotive.
Would I take my car there again ? Would I recommend Lex’s Automotive to others?
Response to each question is . . . UNDOUBTEDLY YES
Paul, We are overwhelmed with your positive review. Lex's Automotive strives to continually provide excellent service and provide our customers quality work in a timely matter. Thank you again for taking the time to leave a review and allowing Lex's Automotive to service your vehicle.Tanya Lex
Thank you for taking the time and leaving a review. Lex's Automotive will always go the extra mile for our customers.
Happy customers = 25 years in businesss. Wishing you & your family a Merry Christmas - Lex, Tanya & staff.
Thank you for allowing Lex's Automotive to repair your Ford Fusion and get you back on the road. We love hearing that our staff is doing a great job & our customers are satisfied with their service provided. Merry Christmas to you and your family. Tanya Lex (941)723-0806
Thank you for leaving a review. It was our pleasure working with you and servicing your vehicle. Wishing you & your family a Merry Christmas. Tanya Lex (941)723-0806
Thank you for trusting Lex's Automotive with repairing your Sebring. We thank you for your feedback and appreciate your patience with us diagnosing your electrical issues which takes time. Glad we were able to get you back on the road before the Thanksgiving holiday. Wishing you & your family a Merry Christmas. Tanya Lex (941)723-0806
Thank you for taking the time to leave a review and giving us feedback from you visit. We value your input and addressing it with our staff. Wiching you and your family a Merry Christmas from Lex's Automotive