ReScore Reviews™ (2)
Terry, Thank you for taking the time to leave a review for us. Each and every one helps us to become a better company. Based on the information you have I can certainly understand why you feel the way you do. You're absolutely right, there are cheaper part options out there. As we both know that cheaper doesn't always mean better. While these parts are cheaper, there's a reason for that and the end result is a repair that doesn't last. (the parts you googled were incorrect & didn’t have internal sensors or dual track) The decision we made when we started our business is to provide the very best value we can which means sometimes the repair has an initial higher price but a lower overall cost. And with this part quality, we can provide a 24 Month/24,000 Mile No Hassle Parts & Labor Warranty which is the best in the area. The one thing we did take from your review is to be clearer on any possible diagnostic charges before any work is started.
Thank you, Tanya Lex
Tanya, thank you for your response. I checked the other day on a Nissan OEM parts site and the motor was approx $340 MSRP and the regulator $150. If that is what you paid for the parts then I agree that your markup is reasonable. I don't think there was any misinformation that Neil gave me. I just hadn't mentioned the oil change. Again, thank you for your detailed response and addressing my initial issues. Terry C.
Cheryl came in today and we discussed her vehicle, we refunded her diagnosis charge and ended with a hand shake and a smile. Thank you for your follow up.Tanya Lex
Thank you Kay for trusting Lex's Automotive over the years with your vehicles. It is our pleasure serving you.
Tanya Lex (941)723-0806
We are glad you trusted Lex's Automotive to repair your Subaru Outback and get you safely back on the road. Thank you for leaving a 5 star review! Tanya Lex (941)723-0806
Thank you again for your business and allowing Lex's Automotive to service your Grand Marquis. Please let us know what we can do to earn 5 stars next time. Have a great week. Tanya Lex (941)723-0806
Thank you George for your business and being such a great customer over the years. Hope you have a great holiday season and will see you next year. Tanya Lex
Thank you for allowing Lex's Automotive to service your Ford F-150 last week. We greatly appreciate your business. Tanya Lex (941)723-0806
Thank you Ray for allowing us to repair your Ford Focus and get you back on the road. Tanya Lex (941)723-0806
Thank you Paul for taking the time to leave a review, your business is greatly appreciated. We strive to give excellent service and to repair the vehicle as quickly as possible as we all know having a car down is always inconvenient. Tanya Lex (941)723-0806
Thank you Matt for allowing us to maintain your company fleet vehicles. Your business is greatly appreciated. Tanya Lex
Vehicle was brought back on Friday and determined that the transmission is still leaking and the symptom is from the transmission not engaging properly and not the brakes grabbing. Was able to show Jim the leak after removing the inspection cover of the transmission. Customer is returning vehicle to where the transmission was rebuilt recently. We appreciate letting us have the opportunity to re inspect and confirm the problem. Please keep in touch with the outcome. Thank you. Tanya Lex (941)723-0806
George, Thank you for allowing Lex's Automotive to service your vehicles the past few years. Your business is greatly appreciated.Tanya Lex (941)723-0806
Thank you Lorna for allowing Lex's Automotive to service your vehicle over the years. Tanya Lex (941)723-0806
It was our pleasure working with you and servicing your Silverado. Welcome to the neighborhood. Tanya Lex (941)723-0806
Thank you for the 5 star review Harold. We aim to please.Tanya Lex (941)723-0806
Lex for a dozen years and never disappointed, Always kind even when giving bad news. As a single woman, never feel like I am taken,,or talked into things, I highly recommend it to all my friends
Thank you so much for your 5 star review, we are so appreciative for your referrals and business. Have a great week. Tanya Lex (941)723-0806
Thank you so much for taking the time and leaving a review. Hope that you have a great weekend. Tanya Lex (941)723-0806
Thank you Rick for allowing us to maintain your Expedition with all the fluid services needed. We greatly appreciate your business. Tanya Lex (941)723-0806
Thank you Jason for allowing us to get your Honda Pilot back to 100%. It was our pleasure working with you as well.
Tanya Lex (941)723-0806
Thank you Clark for allowing us to repair your work vehicle. We are glad you were pleased that we were able to get the F450 truck back within a few hours, replacing the alternator. Tanya Lex (941)723-0806