ReScore Reviews™ (2)
Terry, Thank you for taking the time to leave a review for us. Each and every one helps us to become a better company. Based on the information you have I can certainly understand why you feel the way you do. You're absolutely right, there are cheaper part options out there. As we both know that cheaper doesn't always mean better. While these parts are cheaper, there's a reason for that and the end result is a repair that doesn't last. (the parts you googled were incorrect & didn’t have internal sensors or dual track) The decision we made when we started our business is to provide the very best value we can which means sometimes the repair has an initial higher price but a lower overall cost. And with this part quality, we can provide a 24 Month/24,000 Mile No Hassle Parts & Labor Warranty which is the best in the area. The one thing we did take from your review is to be clearer on any possible diagnostic charges before any work is started.
Thank you, Tanya Lex
Tanya, thank you for your response. I checked the other day on a Nissan OEM parts site and the motor was approx $340 MSRP and the regulator $150. If that is what you paid for the parts then I agree that your markup is reasonable. I don't think there was any misinformation that Neil gave me. I just hadn't mentioned the oil change. Again, thank you for your detailed response and addressing my initial issues. Terry C.
Cheryl came in today and we discussed her vehicle, we refunded her diagnosis charge and ended with a hand shake and a smile. Thank you for your follow up.Tanya Lex
Jim, thank you so much for taking the time to leave a review. We greatly appreciate your business.Tanya Lex
Thank you Tony for allowing Lex's Automotive to service your family vehicles. We are happy to see that your experience last week was 5 Stars! Tanya Lex (941)723-0806
We are so happy that you chose Lex's Automotive to service your vehicle. We look forward to your next visit to get your maintenance up to date. Thank you, Tanya Lex (941)723-0806
Thank you for taking the time to leave a review. Lex's Automotive is happy to assist you with any of your vehicle needs. Tanya Lex (941)723-0806
Thank you Jim for leaving a 5 Star review. We appreciate your business and look forward to servicing your vehicle when you return. Have a nice summer in Tennessee.Tanya Lex
We aim to please and it has been our pleasure working with you. Please feel free to call with any questions or if we can be of any further service. Thank you, Tanya Lex (941)723-0806
Bobby, it was a pleasure doing business with you. We appreciate you allowing Lex's Automotive to be you auto mechanic. Have a great week. Tanya Lex (941)723-0806
Thank you Vallerie for leaving a 5 Star review. We value your comments and appreciate you taking the time to leave a review. Your business is greatly appreciated! Tanya Lex (941)723-0806
Thank you Vincente for taking the time to leave a review. Your referrals to friends and family are greatly appreciated. Thank you, Tanya Lex (941)723-0806
Thank you for allowing Lex's Automotive to get your tire repaired and you back on the road.
We will always call our customers with an estimate and will always contact them first before any changes.
Tanya Lex (941)723-0806
Thank you Rod for taking the time to leave a review. We appreciate you choosing Lex's Automotive for your
vehicle's repairs needed. Tanya Lex (941)723-0806
I trust their judgment, and even when I've gone to the dealer for something, I always tell them that I will check with my mechanic, and that is always Lex Automotive! Thank you Tanya, Neil, and all the mechanics at Lex. You are tops in my book!!!
Thank you Sally for such a wonderful review. Your business is greatly appreciated. Have a great weekend.
Tanya Lex (941)723-0806