Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

409 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
99% Business Response
Latest Review 13 days ago

Reviews


JK
Joann K.
Parrish, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Joann said this business took care of her fairly fast. It is nice to have somebody close by that does honest and fair work.
This review was collected via phone interview by Customer Research Inc.

TS
TOM S.
Palmetto, FL
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2016
Excellent as usual
Dropped off my Versa for the 30k check and it was done qyuckly and professionally

MH
MIKE H.
Palmetto, FL
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2016
Forgot the Belt
Did a good job on tires and software issues. However, one of the engine belts has been squeaking since I left the shop.

RD
Ray D.
Parrish, FL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Ray said that everything was done satisfactorily and timely.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 10/07/2019

Thank you Ray for allowing us to repair your Ford Focus and get you back on the road.  Tanya Lex (941)723-0806


PS
Paul S.
Palmetto, FL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Paul said the business did everything they said they would do in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 09/30/2019

Thank you Paul for taking the time to leave a review, your business is greatly appreciated.  We strive to give excellent service and to repair the vehicle as quickly as possible as we all know having a car down is always inconvenient.  Tanya Lex  (941)723-0806


MF
Matt F.
Palmetto, FL
GMC Savana Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Matt said they did a great job. The staff was friendly. He would highly recommend them
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 09/27/2019

Thank you Matt for allowing us to maintain your company fleet vehicles. Your business is greatly appreciated.  Tanya Lex


JK
Jim K.
Palmetto, FL
Cadillac Escalade EXT
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/13/2019 Category: Service
Jim said he is bringing it back. This staff told him the transmission was leaking but another facility told him it was the engine oil filter. The vehicle is still doing the same thing, the rear brakes are still hanging up. He has been going to this place for years and has recommended it.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 09/20/2019

Vehicle was brought back on Friday and determined that the transmission is still leaking and the symptom is from the transmission not engaging properly and not the brakes grabbing.  Was able to show Jim the leak after removing the inspection cover of the transmission.  Customer is returning vehicle to where the transmission was rebuilt recently.  We appreciate letting us have the opportunity to re inspect and confirm the problem.  Please keep in touch with the outcome.  Thank you.  Tanya Lex (941)723-0806


GS
GEORGE S.
Ellenton, FL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Needed an oil change.
In preparation for a long trip, contacted Lex Auto for an appointment. Worked me in and with very fast service and excellent work. Very satisfied with Lex.
Tanya L. from Lex's Automotive responded on 09/04/2019

George, Thank you for allowing Lex's Automotive to service your vehicles the past few years. Your business is greatly appreciated.

Tanya Lex (941)723-0806

LW
LORNA W.
Palmetto, FL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2019
Convience and friendly service.
Lex's does great work. Convient location and friendly service.
Tanya L. from Lex's Automotive responded on 08/23/2019

Thank you Lorna for allowing Lex's Automotive to service your vehicle over the years.  Tanya Lex  (941)723-0806


MD
Mike D.
Parrish, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Mike said the staff did a great job and once he finds a good mechanic, he stays with him, and he will be doing future business with Lex.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/12/2019

It was our pleasure working with you and servicing your Silverado.  Welcome to the neighborhood. Tanya Lex  (941)723-0806


HJ
Harold J.
Ellenton, FL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Harold said the staff did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/12/2019

Thank you for the 5 star review Harold.  We aim to please.

Tanya Lex  (941)723-0806

RC
RAYNA C.
Ellenton, FL
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
Always professional,
Lexs is a friendly competent auto service. I’ve been going to
Lex for a dozen years and never disappointed, Always kind even when giving bad news. As a single woman, never feel like I am taken,,or talked into things, I highly recommend it to all my friends
Tanya L. from Lex's Automotive responded on 08/05/2019

Thank you so much for your 5 star review, we are so appreciative for your referrals and business. Have a great week. Tanya Lex (941)723-0806


LM
Leroy M.
Parrish, FL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019 Category: Service
Leroy said the business does quality work. They are patient and they provide good communication.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/26/2019

Thank you so much for taking the time and leaving a review. Hope that you have a great weekend.  Tanya Lex  (941)723-0806


RS
Rick S.
Ellenton, FL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Rick said the service was good. The work was convenient.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/26/2019

Thank you Rick for allowing us to maintain your Expedition with all the fluid services needed.  We greatly appreciate your business. Tanya Lex  (941)723-0806


JK
Jason K.
Bradenton, FL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Jason said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/23/2019

Thank you Jason for allowing us to get your Honda Pilot back to 100%.  It was our pleasure working with you as well.
Tanya Lex  (941)723-0806


CR
Clark R.
Palmetto, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Clark said that the place was good.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/19/2019

Thank you Clark for allowing us to repair your work vehicle. We are glad you were pleased that we were able to get the F450 truck back within a few hours, replacing the alternator. Tanya Lex (941)723-0806


RB
Ralph B.
Ellenton, FL
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Ralph said they provided good and quick service. He just moved back in area but had used this business years ago.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/15/2019

Welcome back & thank you for your continued trust with Lex's Automotive. We appreciate your business. Tanya Lex  (941)723-0806


CM
Cody M.
Parrish, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Cody said the staff fixed the problem quickly.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/15/2019

Thank you for leaving Lex's Automotive a 5 star review. We were happy to get your VW's A/C back up and running ice cold for you.  Tanya Lex  (941)723-0806


WE
WALTER E.
Parrish, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Competitive & efficient
Did the work right, following the estimate,
Tanya L. from Lex's Automotive responded on 06/10/2019

Thank you for taking the time to leave a review for Lex's Automotive. We appreciate trusting us with your family vehicle.  Tanya Lex  (941)723-0806


HB
Henry B.
Palmetto, FL
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Henry said the service was perfect.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 06/06/2019

Thank you for taking the time to leave a review.  Glad you had a perfect experence and service.  Tanya Lex (941)723-0806

Tanya L. from Lex's Automotive responded on 06/10/2019

Thank you Henry for allowing Lex's Automotive to service your vehicle.  Your business is greatly appreciated.   Tanya Lex
(941)723-0806