Lloyd's Glass

Nobody is perfect :) Glad you were satisfied. Please refer a friend!

Some of the insurance compnaies struggle to handle claims efficiently. That is why we like to oversee and manage the process for our customers. Glad we could help keep it a hassle free experience.

Please consider referring us to friends and family.

I agree. we are contacting you to get the amount and will reimburse you. Sorry about that Mark.

I understand your frustration. We responded as fast as we could but can't leave in the middle of another job. RV's are always a challenge for many reasons. If you experience any other problems we will take care of them where and when you need us to unless you're in Alaska :)

Frustrating when glass is flawed so slightly that it isn't evident until installed. I know this surprised you and our tech on final inspection. Regrets Mr. Spence, but I know the significant price reduction eased the pain of a less than perfect piece of glass. I hope you will choose us again!

It would be worth paying for though :)

Thanks so much for your kind words Michael!

So sorry for the oversight Serita! Our Tech's remove these stickers as aa matter of policy and we can't figure out how this one got past us. Let us know what we need to do. Happy to hear that you are pleased with our work.

Very sorry for the inconvienence Lisa. The factory applies the mirror brackets on the windshields. As you experiensed, not always adequately :(  Glad we were able to get it re-fastening quickly for you. It won't come off again!

I meant Re-fastened. Where is "grammar check" when you need it?

Thanks for your comment Mr Roth. Just so you (and others) know. We are NOT permitted to charge anything other than exactly what the insurance company tells us. That means the rate and the hours. No exceptions. It is completely out of our control. You might note that the rate we are paid x the hours combine to a reasonable charge for the work we do. Any variation results in a rejected invoice from the carrier.

Based on the comments I tried to fill in the last star but it didn't work! Kidding. Thank you Mr. Pugh.

Pre-inspections are VERY important to avoid misunderstandings later! We have learned often that customers might not have looked closely at their car (recently) and things have happened. If we don't point it out... we own it :(

Thanks for your feedback Sir.

Thank you Mr. Jacobs for your business and constructive observations. You are correct in your assessment and we are right in the middle of "sprucing up" that location. Time takes it's toll :) Most importantly, we hope you are satisfied with the work we performed and, it appears by the top rating you gave us, that you are. Next time you will be impressed with the shop too.