Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

677 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


RW
Reggie W.
Oregon
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2015 Category: Service
Reggie said the business has serviced his two vehicles and they do a great job. Their customer service is great. Their technicians are very knowledgeable and had his vehicle running well. He would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Redmond, OR
Chevrolet Silverado Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2015 Category: Service
Jim said the business did what he asked them to do and when they found something extra that needed to be done. They called him before they started the work. His daughter was in town and her check engine light came on. He told the business and a staff member brought his equipment to diagnose the problem. They gave a recommendation before she went back home. The staff member did all of this on his own time and without being asked. He has been a customer of the business for 25 years and has never been dissatisfied. They are a top notch business and the staff is very polite. He would recommend them to anyone because they go the extra mile to make sure the customer is happy.
This review was collected via phone interview by Customer Research Inc.

AF
ANGELA F.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2015
Very Friendly!
Very good at explaining in layman's terms what is going on with my vehicle and very friendly

JK
Jim K.
OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
Jim said this business was excellent and they did a great job. He will definitely go back. He was treated by them better than he expected. He was running late and the owner waited up for him. They were awesome.
This review was collected via phone interview by Customer Research Inc.

DK
Dan K.
Redmond, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
Dan said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tabitha H.
Redmond, OR
Saturn SL2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2015 Category: Service
Tabitha said the business took a little longer than expected on the vehicle, but she is overall happy with the service provided.
This review was collected via phone interview by Customer Research Inc.

RP
ROBERT P.
Redmond, OR
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2015
Excellent Service
As Always, Marshall's took care of our
avalanche insuring it's safety and
any concerns we had regarding the
vehicle.

MS
Melissa S.
Redmond, OR
RAM Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2015 Category: Service
Melissa said she likes this business and they do a good job. They are nice and do quality work.
This review was collected via phone interview by Customer Research Inc.

KC
KAREN C.
Redmond, OR
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2015
great service
honesty and super staff

MW
Mary W.
Redmond, OR
Hummer H2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Mary said this business did a good job and she has dealt with them for many years. She has always been happy with their service, so she always tries to bring her vehicle in.
This review was collected via phone interview by Customer Research Inc.

FC
Fernando C.
Oregon
GMC Savana Special
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Fernando said the business did a really good job and he had no problems with them.
This review was collected via phone interview by Customer Research Inc.

EM
Edward M.
Redmond, OR
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Edward said this business is friendly and fast.
This review was collected via phone interview by Customer Research Inc.

MO
Mark O.
Redmond, OR
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Mark said the business did what they promised and finished on time.
This review was collected via phone interview by Customer Research Inc.

SC
SALLY C.
Redmond, OR
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015
Marshall's Automotive
Good service and explanation of work to be done or has been done. Curtious staff.

LS
LOTHAR S.
Redmond, OR
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015
Excellent all-around service on my older VW
I took in the wagon in because of some unresolved issues that other garages could not fix. Lance and his co-workers were able to correctly trouble-shoot the problems and fix them. The time in the shop and the price for the service were very reasonable.

JV
John V.
Powell Butte, OR
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015 Category: Service
John said this business did a good job, did everything he wanted and they communicated well.
This review was collected via phone interview by Customer Research Inc.

MD
Monse D.
Oregon
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015 Category: Service
Monse said this business has good service. They are very informative with the repair process and the prices.
This review was collected via phone interview by Customer Research Inc.