Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

622 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 months ago

Reviews


LR
Louie R.
Debary, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Louie said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Orange City, FL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Spoke with Sherry. She said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

SB
Shamika B.
Deltona, FL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Shamika said she is hearing a noise on the vehicle when she idles and she has spoken to Nick and she is taking the vehicle back tomorrow.
This review was collected via phone interview by Customer Research Inc.

TM
Trey M.
Florida
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Trey said he likes the business, and the prices are the best around. The service advisor was great. He showed him what was wrong, and he deserves a raise.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Orange City, FL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
Pump
The workmanship is fantastic and back with there word.

RS
Ryan S.
Deland, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/08/2017
Oil change
I went for a oil change and a couple days after my oil change a repair light when off on my dashboard the car notified me that I need a oil change. That tells me they did not even change my oil they stole my money so ticked off nothing they say or do can make me trust these people they are terrible in my opinion. Don't come here
Nick R. from Masters Auto Centers responded on 01/10/2018

Hello, we are glad that we could clear up this misunderstanding. The tech failed to reset the oil reminder in the dash. Our mistake, the oil was definately changed. We will always do our best and honor our word. I hope we can work on this score for you in the future! 


DD
Drew D.
Sanford, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017
Head gasket repair
Fantastic shop! Excellent service and very good people skills . Est was right on the money from RepairPal.com .with 24 month warranty. Nice to have an honest repair shop .I highly recommend ! They did major motor work and thoroughly went over vehicle and repaired . Cost was half the cost of dealership !

JR
John R.
Deltona, FL
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017
Knowledgeable, professional and very competitive prices
Very satisfied

DS
Donald S.
Deltona, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Donald said this business was very good and professional. He did not want to go to them but his son talked him into it. He is glad that he went. They did a great job and he trusts them. They were honest and he will be going back.
This review was collected via phone interview by Customer Research Inc.

VP
Vincent P.
Debary, FL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017 Category: Service
Vincent said this business was good.
This review was collected via phone interview by Customer Research Inc.

GB
George B.
Deltona, FL
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017
Excellent
Been with Nick for a long time and always provided excellent work, anyone in need of a great mechanic, Nick is the one for you.

JS
Jim S.
Orange City, FL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017
Customer appreciation.
Outstanding.

DM
Donald M.
Deland, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Donald said the staff provided him with good service.
This review was collected via phone interview by Customer Research Inc.

RF
Ronald F.
Deland, FL
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2017
mng explaned everything
Great value

VC
Verda C.
Orange City, FL
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2017
This is a great place
Service was excellent , price was fair, my car was ready ahead of time
Highly recommend

LW
Lauren W.
Debary, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Lauren said she has gone to the business several times and they've always had good service.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Debary, FL
Mercedes-Benz 190E
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017 Category: Service
Karen said the service is A-Okay. She was well taken care of and her vehicle is running better.
This review was collected via phone interview by Customer Research Inc.

DR
Deborah R.
Orange City, FL
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2017 Category: Service
Deborah said the service was nice and she went in for an oil change but her oil level was low afterwards.
This review was collected via phone interview by Customer Research Inc.
Nick R. from Masters Auto Centers responded on 09/27/2017

Hello Deborah, thank you for taking the time to review our service! Our oil levels are electronically metered, and matched to the factory service manual, however, I understand that nothing is perfect. If ever there is an issue with anything we do here, please contact us and we will make it right! We take great pride in what we do and will stand behind our work, and correct any possible mistakes. Just to be sure, the oil level should always show in the middle of the safe range on the dipstick, not to the top mark. We ofter get this question here. If it is below this middle point, please return and we will check this and also make a note in our system in the event that the manual or computer was reading the wrong fluid capacity. Thank you for your business!

Nick 


AW
Andy W.
Deland, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
Andy said the business did a great job. He takes his company vehicle's in and he works with Nick, who is a really good guy.
This review was collected via phone interview by Customer Research Inc.

PH
Paula H.
Orange City, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Paula said this business was great. They were timely, informative, and they had good customer service.
This review was collected via phone interview by Customer Research Inc.