ReScore Reviews™ (1)
Hello Maria, I am sorry to hear that you had a damaged tire. After reviewing this, we see on the photos that there is clearly curb damage to the sidewall of the tire. Unfortunantely, this type of damage will not be covered under any warranty. The manufacturer of this value tire will not honor a warranty in this case so we are unable to give it to you for free. I wish we could have helped more!
One great thing about Masters is that they listen to the customers input as a diagnostic tool. They don't interrupt and
say "don't worry, we'll see what's wrong and fix it". They also let the customer know what was done and why.
I had some questions about any effects the "misfires" could have and they were discussed.
That sure beats dealers where you usually don't get to talk to the most knowledgeable person who actually does the work .
After about two hours I discovered that the fuel injector harness had not been reconnected correctly.
It was not locked in, only loosely in place. I snapped it in and everything is now fine.
I hope there was no damage to the Catalytic converter.
Hello, thank you for the feedback! I am sorry to hear that there was an issue. The lock tabs frequently break from age on the fuel injector harness. We would like to see the vehicle to ensure that you will not have any further issues with this and make sure that the harness is secured properly. All our work is covered by our warranty so please do not hesitate to call or come by. We stand behind everything that we do. If we made a mistake, or components are aging, we will happily make it right!
Thanks for your business!
As always, we thank you for your business! There were difficulties with this vehicle but I am glad that we were able to resolve all of the issues for you. We hope that you are completely satisfied with the repairs! We will always stand behind our work if ever there are problems, gladly and without hesitation. Thank You again!
Nick Robin and Team