ReScore Reviews™ (1)
My vehicle had black grease on the steering wheel, console, driver's seat, door, upholstery by seat belt harness, and sunroof cover. I ask for it to be cleaned and waited about 10 minutes and went in and got paper towels and green cleaner myself and cleaned as best I could. Today I had the vehicle detailed inside and professionally cleaned to the tune of $65.
Technicians need to put covers on seats and wear gloves or wash their hands.
Hello, Thank you for taking the time to review our services. I am sorry to hear that this happened as we take clenliness seriously. I will use this review as an example to remind the technicians how important it is to not only keep the car clean but to check before sending it out of the shop. Thank you again for your business and I will make sure this does not happen again.
Hello Deborah, thank you for taking the time to review our service! Our oil levels are electronically metered, and matched to the factory service manual, however, I understand that nothing is perfect. If ever there is an issue with anything we do here, please contact us and we will make it right! We take great pride in what we do and will stand behind our work, and correct any possible mistakes. Just to be sure, the oil level should always show in the middle of the safe range on the dipstick, not to the top mark. We ofter get this question here. If it is below this middle point, please return and we will check this and also make a note in our system in the event that the manual or computer was reading the wrong fluid capacity. Thank you for your business!