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SureCritic / Subaru Dealer / Michael's Subaru of Bellevue
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Michael's Subaru of Bellevue

Average Score
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(27 Reviews)
-100
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Score Details

5 stars
51%
4 stars
3%
3 stars
7%
2 stars
3%
1 star
33%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service. We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service.

Categories
Subaru Dealer, Used Car Dealer, Auto Maintenance
Contact
(425) 641-2002
Open
Business Hours

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (US & Canada)
15150 SE Eastgate Way Bellevue, WA 98007
Get Directions

Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
100%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service. We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service.

Categories
Subaru Dealer, Used Car Dealer, Auto Maintenance
Contact
(425) 641-2002
Open
Business Hours

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (US & Canada)
15150 SE Eastgate Way Bellevue, WA 98007
Get Directions

Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
100%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service. We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service.

Categories
Subaru Dealer, Used Car Dealer, Auto Maintenance
Contact
(425) 641-2002
Open
Business Hours

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (US & Canada)
15150 SE Eastgate Way Bellevue, WA 98007
Get Directions
All Departments' Reviews
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(27 Reviews)
Write a Review
Recent Reviews
KO
gravatar
Kelsey O.
Bellevue, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/07/2023
0
Category: Service
Not honest or trustworthy service department
I purchased my Subaru at Peninsula Subaru in Bremerton and have had it serviced there for many years, making the long drive from Bellevue to Bremerton for its regular service. I live in Bellevue and decided to give Michael's a try because it is so much closer to my house and I had seen all the commercials. They did all sorts of work for $1500. My dad felt I overpaid so I decided to take it back to Peninsula Subaru for its next service. Mind you, I have known the family who owns Peninsula Subaru for years. They are dear family friends and regardless of that, have great honest business sense and are well respected in the Kitsap/Pierce county region. They told me that my power steering fluid was dark brown and that it needed to be reflushed. My dad told them that I had paid $150 to have that done at Michael's Subaru just a few months before. I called Michael's Subaru to talk to someone and Shelly was very defensive. All I was trying to do was find out what happened and was very nice, not accusatory at all. I scheduled to bring my car in for an appointment for someone to take a look at it and the Service Advisor was like "it doesn't look that brown to me." I was brushed off and handed off to the person who had originally helped me with the service. They eventually fixed it and did not charge me, thankfully, but did not own up to their mistake and it seemed like I was inconveniencing them. I was not given a copy of the service record and called to follow up and asked them to email it to me. I am not confident that I will receive a copy. I think Michael's Subaru overcharges and is a machine that just cranks out services and is not honest. I will not bring my car back here. My friend has his car serviced here, too and said he has heard similar things about this dealership, but has not experienced this himself. I do believe there is some sexism involved here.
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