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Michael's Subaru of Bellevue

Average Score
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(27 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service. We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service.

Categories
Subaru Dealer, Used Car Dealer, Auto Maintenance
Contact
(425) 641-2002

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (US & Canada)
15150 SE Eastgate Way Bellevue, WA 98007

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service. We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service.

Categories
Subaru Dealer, Used Car Dealer, Auto Maintenance
Contact
(425) 641-2002

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (US & Canada)
15150 SE Eastgate Way Bellevue, WA 98007

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service. We aim to be the number one solution for Subaru drivers in the area! We offer new and used vehicles, financing and service.

Categories
Subaru Dealer, Used Car Dealer, Auto Maintenance
Contact
(425) 641-2002

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (US & Canada)
15150 SE Eastgate Way Bellevue, WA 98007
All Departments' Reviews
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(27 Reviews)

DL
gravatar
Dennis L.
Kirkland, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/23/2023
0
Category: Service
New Car Serviced Incorrectly, Leaking Oil
I have never written a bad review, no matter how bad the service or experience was, but for this dealership I have made an exception. If you look at the past 6 newest reviews, I am not the only one who has received a terrible experience, and if you are looking for a Subaru, there are other dealerships in Seattle. While the sale was not a pleasant experience on its own, this review is in regards to the service that was provided, and after a month of trying to get this resolved, I was left with ignored calls and emails.

I received a new 2023 Subaru 6 months ago from Michael's Subaru, in which I inquired about my first service/oil change, where my request was ignored by the Service Manager. I felt that getting this done at the dealership I purchased from was the right thing to do. I brought my car in with only 2000 miles on it, and was left with a car that was leaking oil. I ended up having to take my car to a mechanic to have it inspected and fixed. While getting a service as SIMPLE as an oil change was all that I needed, Michael's Subaru could not do this correctly, in which I had to pay to have my car serviced twice and my 6 month old car fixed.

If you care about how your car runs, I would like to reiterate that there are other Subaru dealerships out there that may not lie to you and ignore your requests because they do not know how to handle it. Even after I found out that their service did not complete a simple oil change correctly, I did not want to write a bad review. After a month of my request to resolve the payment for an incorrect job, I find myself here with the worst customer experience I have ever had. PS - their worker stalled out in front of me while taking my car to the garage
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