Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

382 Reviews

98% Would Recommend
75% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Acworth, GA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great as always
I always get good service here. Even when it was a busy day and they said the wait would be hours, they still managed to service my vehicle faster than expected. They always charge me a reasonable price and I never feel cheated or ripped off. To top it off, they are always friendly. Thanks for the good service!

GW
GEORGE R. W.
Kennesaw, GA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
They do great work and their price is in-lined with others.
Every time I stop by to see what is wrong with my vehicle, Brian is always very helpful in getting me in and out.

BR
Bill R.
Oak Island, NC
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Bill said they diagnosed the problem immediately. They got him in immediately. Also got it fixed in a couple of hours and couldn't' beat the price.
This review was collected via phone interview by Customer Research Inc.

WS
Weston S.
Marietta, GA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Weston said they fixed the problem and they did good work. However, the communication wasn't great.
This review was collected via phone interview by Customer Research Inc.

TJ
Tyler J.
Acworth, GA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Tyler said they did a great job.
This review was collected via phone interview by Customer Research Inc.

SP
Sam P.
Kennesaw, GA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Sam said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RT
ROBERT T.
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Water pump/Thermostat replacement
Great service as always.

RG
ROBIN G.
Kennesaw, GA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Very friendly and quick service!
Great service! No appointment needed.

MW
Margret W.
Kennesaw, GA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Margaret said he was honest and he got done when said he would.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Georgia
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Richard said the business's employees did what they said, and everything came out the way they said it would. It was the 2nd time he used them, and his daughter uses the place, too.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Acworth, GA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Great service & technicians. Brian is wonderful at helping in any way he can
Great service. Highly recommend.

HS
HOLLY S.
Kennesaw, GA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Great customer service and experience.
I have been a repeating customer for Mike the Mechanic for years . Great professional customer service provided with each and every vist. The work provided for the maintenance of my car has been efficient and done in a timely manner. I would say Congratulations to the team of Mike the Mechanic for a excellent performance in a job well done!!!

BB
Bill B.
Kennesaw, GA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Bill said he's been doing business with this facility for the past 10 years and it's been excellent.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Acworth, GA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Chris said this business fixed his problem.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
Acworth, GA
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
William said the business was polite and realistic. He gives them two thumbs up, it was a great experience.
This review was collected via phone interview by Customer Research Inc.

RV
Robert V.
Kennesaw, GA
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Robert said the staff even recommended he take the vehicle in to the Mazda dealership to repair a leak they found. The repair was done under warranty. He will be going back again.
This review was collected via phone interview by Customer Research Inc.

RT
ROBERT T.
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2018
Good service and friendly staff
Came to Mike's to get a fuel filter installed. This is usually something I'd do myself but with recent back surgery I had to have it done. I was a bit disappointed that I was charged a full hour for 20 mins work, but I guess that's the rules.

Past experiences with Brian and this shop have been above expectations and plan to take my work to them in the future.

Robert Thompson

JK
Jenny K.
Acworth, GA
Acura 3.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Jenny said the business has employees who are exceptional. They are knowledgeable, honest, kind and straightforward,
This review was collected via phone interview by Customer Research Inc.

BH
Brandon H.
Kennesaw, GA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Brandon said the business provided quick service for a fair price. Ryan was a nice guy.
This review was collected via phone interview by Customer Research Inc.

JK
JENNIFER K.
Marietta, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
THANKS BRIAN!
I am never disappointed with the service I receive. Brian in particular has helped me tremendously with multiple vehicles I have owned. It's really awesome to have a mechanic you can trust.

Thanks Brian!

You are such an asset to Mike the Mechanic.☺