Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

379 Reviews

98% Would Recommend
75% Business Response
Latest Review 6 days ago

Reviews


KC
KEVIN C.
Woodstock, GA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Honest and reliable!
This is the only place that I will take my cars. Reasonable prices and an honest mechanic. Brian is like a friend to us. I am a customer for life.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/28/2018

Dear Kevin,

Thank you so much for taking time to share your experiences!  We appreciate and value your loyalty.  Building relationships with our customers and their vehicle is what sets us apart from our competitors; our customers are like family to us! Thank you for your continued business; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MR
MARSHALL R.
Acworth, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Great Store!
The staff here is always friendly. They wait is never too long. They don't overcharge you or lie to you. Overall great auto shop!
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/20/2018

Dear Marshall,

Thank you for taking time to share your experiences!  We strive to provide the best service possible.  We appreciate your loyalty and look forward to continue building the relationship we have with you and your vehicle. Until the next time!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JF
Johnny F.
Sparta, GA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Johnny said the service was good.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/19/2018

Dear Johnny,

Thank you for taking time to share your experience.  We strive to provide the best service possible.  Thank you for the 5 stars and recommendation!  

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JD
Jacob D.
Kennesaw, GA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Spoke with Victoria. She said they have gone to this business multiple times. It's always been a great experience and she would not go to any other mechanical facility, unless Brian was there.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/19/2018

Dear Jacob and Victoria,

Thank you for your loyalty.  We are so glad you are pleased with your service and appreciate you acknowledging Brian. We truly value and care about about each and every customer.  Thank you for your ongoing business; looking forward to the next time!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

AC
Archibald C.
Kennesaw, GA
Honda HR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Archibald said he received fast service. It was easy to get in and out, and the prices weren't horribly expensive.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/19/2018

Dear Archibald,

Thank you for sharing your experience! We know how important it is to have our customers' vehicle back on the road and at a fair price. We appreciate and value your business; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

AW
Alexander W.
Acworth, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Alexander said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/19/2018

Dear Alexander,

Thank you for taking to recommend our business!  We are so glad you are pleased with your service and are willing to spread the word.  Each and every customer is important to us; we take care to ensure our customers receive the best service possible.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

SI
Simon I.
Woodstock, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Simon said he was very pleased with the service, they were quick and he had no problems.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Simon,

Thank you for taking time to share your experience!  We are so glad you are pleased with your service.  Looking forward to seeing you at your next service!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

RM
Rebecca M.
Marietta, GA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Rebecca said she arrived early and the staff were very accommodating and nice. She didn't have any issues with the service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Rebecca,

Thank you for sharing your experience! We strive to provide the best service possible.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

RF
Rosemary F.
Acworth, GA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Rosemary said she's used this business for many years and she's been pleased with the service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Rosemary,

Thank you for taking time to share your experiences!  We appreciate and value your ongoing business.  We look forward seeing you at your next service!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MP
MIKE P.
Kennesaw, GA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Excellent
Excellent and efficient service.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Mike,

Thank you for sharing your experience!  We know how important it is to have our customers' vehicle back on the road.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

DE
DONNIE E.
Acworth, GA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018
Knowledge and personality
I have been to other mechanics, and dealerships and in 20 plus years rate him my favorite. They have done excellent work in a timely manner. Have never had to take a repair job back for anything. They explain the show you the problem (damaged or defective part). Have recommended several friends and they will tell you the same.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Donnie,

Thank you for the wonderful review! We are so glad to be your neighborhood mechanic and truly appreciate all of the recommendations.  Thank you for your ongoing business; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

PI
PAUL I.
Marietta, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Honest and affordable!!
They do the job and do it right the 1st time!
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/15/2018

Dear Paul,

Thank you for sharing your experience!  We are so glad you are pleased with your service; we appreciate and value each and every customer.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

GH
Glen H.
Woodstock, GA
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Glen said the business did a good job and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Glen,

Thank you for sharing your experience!  We know how important it is to have our customers' vehicle back on the road.  We appreciate your business and look forward to serving you again! 

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

AV
Austin V.
Kennesaw, GA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Austin said the business was very personable and honest. He will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Austin,

Thank you for taking time to share your experience!  We appreciate and value your business.  Looking forward to building the relationship between you and your vehicle!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

HM
Hamp M.
Acworth, GA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Hamp said he always gets good customer service there and they are always able to work him in.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Hamp,

Thank you for sharing your experience as well as your ongoing business!  We value and appreciate each and every customer.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

SB
Sean B.
Acworth, GA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Sean said the staff at this business provided good service to his vehicle. Everything was good on the repairs.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Sean,

Thank you for sharing your experience!  We are so glad you are pleased with your service.  We appreciate your business as well as the recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

CB
CLARA B.
Acworth, GA
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Customer service is the best, they complete the work quickly and let you know what they find each step of the way
You never have a surpeise when you get your bill they let you to the penny what the repairs will cost before any work is done, and the pricing is very fair
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Clara,

Thank you for sharing your experience as well as the kind words!  We strive to provide the best service possible.  We appreciate and value your business.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

WB
Winter B.
Kennesaw, GA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Winter said the customer service was superb, impeccable, quick, and very detailed. She was a couple minutes late, but it did not affect anything and everything was repaired.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Winter,

Thank you for sharing your experience as well as the kind words!  We appreciate and value your business. Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MP
Marc p.
Kennesaw, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Marc said he received speedy service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 03/14/2018

Dear Marc,

Thank you for sharing your experience!  We know how important it is to have our customers' vehicles back on the road.  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MD
Marvin D.
Acworth, GA
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Marvin said it was everything that he expected. He wanted an oil change and decided to go to this business. It was a simple procedure done well. It did not take a lot of time.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 02/13/2018

Dear Marvin,

Thank you for sharing your experience!  We are glad to meet your expectations.  We do repairs as well as maintenance service; consider us for any issues you may experience with your vehicle.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

Displaying Review 141 - 160 of 379 in total