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Modern Hyundai of Concord

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,801 Reviews)
69

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
189
Total ReScores
4.9
ReScore Average
69
Net Promoter Score ®

Business Details

About

At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience. At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(704) 262-4408

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
965 Concord Parkway South Concord, NC 28027
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,801 Reviews)

RW
gravatar
Richard W.
China Grove, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/29/2025
0
Category: Service
Won't do business with thieves
Took my 2015 Hyundai Genesis to modern Hyundai after engine scan indicated a bad sensor. I told service rep that I wanted to replace sensor and that an engine scan said sensor was bad. He told they would scan it anyway to be sure without telling me about a charge. I know that dealerships are higher than regular shops but I wanted OEM parts and trained mechanics. So I paid the double the price for the part and your ridiculous price for Labor. But when you charge me $170.00 to plug it in to find out what you already knew without telling me. THAT IS THEIVERY. PLANE OUT STEALING FROM YOUR CUSTOMERS. DON'T BRING YOUR CAR HERE THEY'LL ROB YOU. AS FOR ME I WON'T DO BUSINESS WITH THIEVES
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