Northtowne Hyundai

Write a review
816-436-2255
Directions
Appointment

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(2,664 Reviews)
5 star
88%
4 star
7%
3 star
1%
2 star
1%
1 star
<1%

ReScore Reviews™ (30)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews

CB
Chad B.
Kansas City, MO
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
Speedy service!
My first time using this dealership. My Tuscon’s oil change was done in a half hour. I used Reed before and never got out of there in under an hour and a half. Friendly, professional, and knowledgeable service advisor! Thanks guys, I’ll be back!
Recommended
RA
Ricardo A.
Liberty, MO
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
Efficiency, Reliability
Professionalism with personnels
Recommended
MC
Mark C.
Country Club, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020 Category: Service
Awesome service
As usual treated exceptionally by everyone.
Recommended
CC
Christa C.
Kansas City, MO
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020 Category: Service
Service
They always take of us as soon as we get there. The service department and the dealership is top notch!
Recommended
LM
Larry M.
Kansas City, MO
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2020 Category: Service
Good service employees very helpful.
Good service. Employees are very helpful.
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/17/2020

Good Morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeK!


Best regards,




Chris Stroud
Service Manager
Northtowne Hyundai

HS
Harold S.
Kansas City, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2020 Category: Service
Friendly staff
Fast service and a friendly staff
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/13/2020

Good Afternoon;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeK!


Best regards,




Chris Stroud
Service Manager
Northtowne Hyundai

RP
Ramona P.
Kansas City, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020 Category: Service
Northtowne Hyundai
Fast, friendly, efficient
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/12/2020

Good Afternoon;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeK!


Best regards,




Chris Stroud
Service Manager
Northtowne Hyundai

TC
Terry C.
Topeka, KS
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020 Category: Service
Oil Change
Excellent
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/12/2020

Good Afternoon;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeK!


Best regards,




Chris Stroud
Service Manager
Northtowne Hyundai

PS
Paul S.
Kansas City, MO
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020 Category: Service
Great service
As usual the dealership was on task. My service was completed promptly and I was able to get back on my way. Phil G. Is always very courteous and professional.
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/10/2020

Good Morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeK!


Best regards,




Chris Stroud
Service Manager
Northtowne Hyundai

Verified Customer
Wichita, KS
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020 Category: Service
Great service
Wonderful customer service! Got me in right away for an oil change and was done within an hour!
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/10/2020

Good Morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeK!


Best regards,




Chris Stroud
Service Manager
Northtowne Hyundai

JL
Jay L.
Kansas City, MO
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2020 Category: Service
They got me right in, and got the job done in a very efficient manner.
From the time I entered the shop.The guy at the counter was very friendly and helpful on the best way to charge my extended warranty. He explained the best way to use my oil changes to make them last as long as possible. And take the best care of my awesome Tucson .
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/07/2020

Good Afternoon;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeKend!


Best regards,




Chris Stroud
Service Manager

LW
Lashanda W.
Kansas City, KS
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020 Category: Service
Great customer service!!
The service staff are awesome!! Very polite and attentive. I'm very pleased every visit, and Donny was my service rep, he's the funniest guy ever, but professional all at the same time.!!
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/06/2020

Good Afternoon;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeK!


Best regards,




Chris Stroud
Service Manager

LG
Lajuanna G.
Kansas City, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020 Category: Service
Very warm welcoming environment
Even when I don't book an appointment they still see my vehicle and the wait not long.
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/06/2020

Good Afternoon;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeK!


Best regards,




Chris Stroud
Service Manager

Verified Customer
Basehor, KS
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020 Category: Service
Great Service
Went for oil change and they noticed another problem that I got fixed, before leaving me stranded! Great observation.
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/06/2020

Good Afternoon;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeK!


Best regards,




Chris Stroud
Service Manager

LP
Lori P.
Smithville, MO
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2020 Category: Service
Lori
N/A
Recommended
CHRIS S., service manager from Northtowne Hyundai responded on 02/04/2020

Good Morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! Thank you and have a Great WeeK!


Best regards,




Chris Stroud
Service Manager