Olympia Chrysler Jeep Mitsubishi

Overview

Overall Rating 3.43/5Overall Rating 3.43/5Overall Rating 3.43/5rating 3.43rating 3.43
3.4

( 14 Reviews )

64% Would Recommend
Latest Review 8 months ago

Reviews


RK
ROBERT K.
Olympia, WA
JEEP WRANGLER UNLIMITED
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2014 Category: Service
Jeep Service
Service Department knows what they are doing. We take all 4 rigs to them.

SA
SANDRA A.
Yelm, WA
JEEP CHEROKEE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014 Category: Service
Will go back
Everything was great. The only thing that I would like to suggest is that when offering a "loaner" it is actually a loaner and not a rental car that I have to use a credit card to get.

CC
CHERYL C.
Olympia, WA
JEEP GRAND CHEROKEE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Friendly & helpful employees
Even though a couple of employees had horrible colds, they were friendly and helpful.

WK
WILMA K.
Olympia, WA
JEEP GRAND CHEROKEE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Excellent service
Recently lost my husband and I appreciate your care and personalized care. Will purchase my next jeep with you folks Happy Holidays

AC
ANGELA C.
Roy, WA
JEEP WRANGLER
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014 Category: Service
Great customer service
They got me in and out and even reserved me a rental car!

HK
HARRY K.
Yelm, WA
JEEP GRAND CHEROKEE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2014 Category: Service
Dedicated Staff
Great Service

PV
PATRICIA V.
Port Townsend, WA
VOLKSWAGEN GOLF
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/17/2014 Category: Sales
Mixed message
Salesman was fine - helpful. Finance guy wouldn't give up on extended warranty even when I said no. Facility was clean, even bathrooms. The "tax savings" in promo materials is misleading -- close to bait and switch.

HV
HUGO V.
Toledo, WA
CHRYSLER 200
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/14/2014 Category: Service
generocity needs improvement
Only through initiating an adjustment to my final charges on my bill was I finally satisfied. Should not have been necessary.

PF
PETER F.
Olympia, WA
KIA FORTE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2014 Category: Sales
jeep/kia
salesperson Jay Latham worked very hard to put me in the vehicle that was right for me

OG
OBED G.
Lacey, WA
MITSUBISHI OUTLANDER
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2014 Category: Service
Customer service
Great customer service, friendly employees!

BW
BRIAN W.
Olympia, WA
CHRYSLER TOWN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2014 Category: Sales
Good Sales Experience
Ray was great to work with. The sales manager was super friendly. He came out and met with us instead of playing that back and forth game. The sales manager was also forthright about their markup. It didn't feel like the typical auto buying game, which was good.

SD
SHERYL D.
Elma, WA
JEEP GRAND CHEROKEE
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/13/2014 Category: Service
Couldn't cut a key that worked and still charged me.
They charged me for a key fob and key shank that they cut and it didn't work. They refused to refund my money and tried to charge me for TWO! I still do not have a key shank that works that I paid for.

MK
MARTIN/JASON K.
Olympia, WA
JEEP WRANGLER UNLIMITED
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2014 Category: Service
great service
Great service, helpful friendly people

TP
TIMOTHY P.
Portland, OR
TOYOTA TUNDRA 4WD TRUCK
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2014 Category: Sales
Outstanding service.
Tyler was outstanding. A gentleman that worked with us in each step of the process.
Answered all questions etc.

SD
SRI D.
Lacey, WA
JEEP PATRIOT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2014 Category: Service
Great Service, Nice People
Great service and nice people make for a pleasant business experience.

ML
MANFRED L.
Lacey, WA
JEEP LIBERTY
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2014 Category: Service
LOF
it was good

RP
RICHARD/VICTORI P.
Rochester, WA
CHRYSLER 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2014 Category: Service
great service
always good service. Thanks!

JC
JOSHUA C.
Lacey, WA
CHRYSLER TOWN
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/03/2014 Category: Sales
Not so great customer service
Went in with cash in hand. Hashed out a deal. They tried to upsell me on a warranty and wouldn't take no for an answer. Got in the car pulled out of the driveway and the gas light came on. Got home and noticed that there were no floormats, no owners manual. Overall not that great of an experience.

AG
ANDREW G.
Tumwater, WA
CHRYSLER SEBRING SDN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2014 Category: Service
Takes care of business
Good

TB
TOM B.
Lacey, WA
RAM 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2014 Category: Service
Good Customer Service
Overall good service from scheduling my appointment to completion of service.