Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

673 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


RA
Robert A.
Round Rock, TX
Nissan Altima
Verified
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09/19/2018
Excellent Service
Excellent and immediate vehicle service by service advisor and vehicle maintenance technician. No appointment made for a Texas State Inspection. I was a walk in and the response was courteous, friendly, and immediate. Within in minutes, my vehicle inspection was completed and I was able to on with other planned activities. As I looked around the shop, vehicle technicians were quite busy and I was quite grateful to all at Open Raod Automotive & Tire for their quick and immediate response. A Very Professional Place To Have Vehicle Service Accomplished!

RL
Richard L.
Round Rock, TX
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke to Staci. She said she is satisfied. They get her in right away, they are professional and friendly.
This review was collected via phone interview by Customer Research Inc.

RM
Rebecca M.
Texas
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Spoke with Joao. He said the service was fast.
This review was collected via phone interview by Customer Research Inc.

CI
Cheryl I.
Round Rock, TX
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Cheryl said they handled her needs quickly. They were friendly and did not add things on to charge her for , the prices are good and they are friendly.
This review was collected via phone interview by Customer Research Inc.

JJ
Jennifer J.
Round Rock, TX
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Jennifer said that she would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Round Rock, TX
Mercedes-Benz C320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
LOVE THIS PLACE !
Been coming to this place for years now & I love this guys !

DC
DAVID C.
Round Rock, TX
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
9/10/18 oil change
As usual, great service!!! Had oil changed, tires rotated, and state inspection done. Will not go anywhere else!

DM
Donald M.
Texas
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Donald said the staff were fast, quick, and efficient. They were also professional and friendly with a no hassle process.
This review was collected via phone interview by Customer Research Inc.

JC
Jeremiah C.
Blue Springs, MO
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jeremiah said the business was busy, but they were still able to get his vehicle in.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Round Rock, TX
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Always get pleasant reasonable service
Last week, my wife's car had a battery problem. Open Road checked the battery promptly, reported it to be okay and didn't charge anything. That made me happy.

However, the next day the battery was dead again. Since it was now a holiday, Open Road was closed, so I had to have the battery replaced at a neighboring service store.

CN
Caleb N.
Round Rock, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Caleb said the staff run a good facility and get the work done pretty quick.
This review was collected via phone interview by Customer Research Inc.

BH
Brad H.
Round Rock, TX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Brad said they are good.
This review was collected via phone interview by Customer Research Inc.

RW
Rusty W.
Texas
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Rusty said they did pretty work, they took care of the problem.. They are really friendly people.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Round Rock, TX
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Professional/Excellent Automotive Service
My wife's vehicle was serviced with professional care and excellent communications/feedback. During the vehicle servicing, outstanding feedback about what was being accomplished and time for completion. Vehicle returned in the time promised without any mechanical issues not already acknowledged. Truly an outstanding facility to have automotive services performed.

AG
Alberta G.
Texas
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Alberta said, she would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

GR
Geronimo R.
Texas
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Geronimo said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

RB
RIC B.
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Awesome
My daughter needed a fontend alignment an new tires got it done the same day awesome work John an frank

MG
Mario G.
Round Rock, TX
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Mario said the staff was fast and they fixed the vehicle. Their prices were reasonable and everyone was excellent.
This review was collected via phone interview by Customer Research Inc.

BH
Blake H.
Round Rock, TX
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Blake said this business did a great job but he doesn't have his vehicle back yet.
This review was collected via phone interview by Customer Research Inc.

TH
Tyler H.
Round Rock, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
I trust these guys with all my stuff!
I trust Patrick and his crew with all my vehicles and toys! They do there best to be the best! Fabian is a wonderful face for the business very professional and gets the job done right. I send anyone that asks me to Open Road Automotive!!