Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

633 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


RR
Richard R.
Round Rock, TX
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Excellent, reasonable and prompt service.
I have had vehicles worked on at Open Road several times with always excellent results.

JE
Juan E.
Round Rock, TX
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Juan said the business really cares for their customers and they were not just trying to make a quick buck.
This review was collected via phone interview by Customer Research Inc.

KL
Kathrine L.
Round Rock, TX
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Kathrine said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

KM
Kathy M.
Round Rock, TX
INFINITI M35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Kathy said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JG
Joel G.
Georgetown, TX
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Joel said this business was honest. He trusts them. They have good people.
This review was collected via phone interview by Customer Research Inc.

MD
Mitch D.
Pflugerville, TX
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Mitch said the staff were great, the gentleman up front was really helpful, the guy who worked on the tire was nice and helpful, and they got him in promptly, which was nice.
This review was collected via phone interview by Customer Research Inc.

KW
KASEY W.
Round Rock, TX
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Best in the business hands down!
This place is the best around. Hands down. Super friendly employees, owner is awesome as well. They have no problem answering any questions and working to suit your needs. I highly recommend. Being as I have never let anyone else work on my vehicles besides my own two hands, well I trust these guys like I trust my own two hands. Hands down the best.... need I say more? I can....

NT
Nathanial T.
Round Rock, TX
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Nathaniel said he appreciates the staff tightening the gas cap, instead of charging him another 50 bucks. They were friendly and nice to work with.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Georgetown, TX
INFINITI G37 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Robert said all of the staff are great and they do a great job. His experience was great and his vehicle is working perfectly. The technicians were able to fit him in at the last minute, a couple of days before the inspection was due.
This review was collected via phone interview by Customer Research Inc.

AS
Alexander S.
Austin, TX
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Alexander said he was in and out quickly and there were no problems.
This review was collected via phone interview by Customer Research Inc.

AE
Aurelio E.
Round Rock, TX
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Aurelio said the staff took care of him and got him in right away. However, they didn't tell him what type of pads they put on his brakes, he would have liked to know that he got good quality brake pads.
This review was collected via phone interview by Customer Research Inc.

BC
Belen C.
Round Rock, TX
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Belen said she can depend on this business. They never leave her hanging. They listened to her and told her everything wrong with her vehicle. They went above and beyond for her.
This review was collected via phone interview by Customer Research Inc.

PC
PATRICIA C.
Round Rock, TX
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Customer service and the mechanics are always on point!
These guys ROCK all the time!!!!

JR
James R.
Hutto, TX
Isuzu i-290
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Great price and service as always...
They got me in and out and never tries to over sale me.

BK
Ben K.
Round Rock, TX
Chrysler 300M
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Ben said it was good customer service. It was quick and hassle-free.
This review was collected via phone interview by Customer Research Inc.

MT
Melissa T.
Cedar Park, TX
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Melissa said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DC
DAVID C.
Round Rock, TX
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Daughter's car
Daughter hit curb, bent rim. Open Road was quick to assess and able to obtain factory replacement and complete an alignment all same day with only 15 minutes prior notice. Amazing service and fantastic customer service. Will not take my vehicles anywhere else for any type of service.

AD
Alex D.
Round Rock, TX
Isuzu Rodeo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Alex said the service was good, the personalities of the employees were great and they were very personable.
This review was collected via phone interview by Customer Research Inc.

LM
LUPE M.
Round Rock, TX
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Professional
Very knowledgeable and sincere associate.

DS
Devyn S.
Round Rock, TX
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Devyn said the customer service was phenomenal, and the business got her in and out faster than any place she has ever been.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 633 in total