Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

699 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


RA
Robert A.
Round Rock, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Awesome Vehicle Service
We (me and my wife) have had our 4 vehicles routinely serviced at Open Road Automotive without any issues following completion of service. Great appreciation for the way customers are received, at time of vehicle service, and advised, during and after vehicle servicing. A better level of personal confidence and comfort at Open Road versus vehicle servicing at a dealership. Open Road Automotive & Tire is 'The Place' to have your vehicle serviced. Here there is pride in what they do and a genuine effort exhibited toward customer satisfaction by everyone at Open Road.

RN
Roberto N.
Round Rock, TX
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Roberto said the employees were straight forward with the work. They provided good service.
This review was collected via phone interview by Customer Research Inc.

LS
LEE S.
Round Rock, TX
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Always Exceptional Service
I have a car that keeps giving me trouble. First it's one thing, then another. Patrick at Open Road has seen this car way too often. This time it was doing the same thing it had done in the past. Barely getting up to 20 or 30 mph going up hill. I call her my Struggle Buggy. I thought it was the second catalytic converter was clogged again. He had his techs diagnose the issue and found out that one of the ignition coils on top of a spark plug was arcing out the side causing a misfire. He replaced that coil and now it runs much better. Thanks to the guys at Open Road my household is back to regular business instead of the Vehicle Shuffle. You guys ROCK.

PC
PABLO C.
Round Rock, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Tony and Fabian
These guys are so awesome, I only wish I had more trucks to bring them. Fair, honest, helpful and they get the job done right every time.

SB
Sandra B.
Round Rock, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
local, friendly,
Great service and friendly staff.

SS
Sam S.
Texas
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Sam said they are good guys and take good care of him
This review was collected via phone interview by Customer Research Inc.

RW
Rusty W.
Texas
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Rusty said the business is great. The mechanics are very knowledgeable and honest. He does already recommend them to others.
This review was collected via phone interview by Customer Research Inc.

BS
BILL S.
Round Rock, TX
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Wifes oil change and tire rotation
These guys are always right on target. Always fit us in and have friendly attitudes. You need it they deliver. Thanks to all

WG
Weirner G.
Round Rock, TX
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Weiner said staff was accommodating and the business was fair
This review was collected via phone interview by Customer Research Inc.

BH
Brad H.
Round Rock, TX
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Brad said the business did an awesome job, they were nice, friendly, very knowledgeable and they also had a fair price.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Round Rock, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Customer Oriented Professionals
My wife and I have been using Open Raod for about 2 years. We have been thoroughly satisfied with the work on all occasions. Whether is an oil change, tire rotation, state inspection, check engine light, tpms light, or any automotive maintenance issue you will be informed immediately and repair/repairs accomplished professionally (usually the same day unless it is something major). Their customer friendly atmosphere and professional service are 'Top Notched'. They are honest and open with time to accomplish repairs and upfront with costs. Got'a Love It! We do!

GW
Guy W.
Austin, TX
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Guy said he was impressed with his service.
This review was collected via phone interview by Customer Research Inc.

DC
DAVID C.
Round Rock, TX
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Camaro oil change 10/3/18
As usual, great service great atmosphere. I will not go anywhere else.

DB
David B.
Austin, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
David said they are the best auto place he has ever been to. He said he appreciates the staff there.
This review was collected via phone interview by Customer Research Inc.

RL
Rafael L.
Round Rock, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Rafael said the business does great work. They always complete his vehicle in a timely manner and he is very happy with them. He will continue to go there.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Round Rock, TX
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Scott said the employees did a very good job, but he's not satisfied with the performance of the tires he purchased, they still make noise. He can still hear the road noise.
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Round Rock, TX
Nissan Sentra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/06/2018 Category: Service
Gary said the business gave his vehicle a diagnosis and he feels that it wasn't right.
This review was collected via phone interview by Customer Research Inc.

NM
Nicolas M.
Georgetown, TX
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Nicolas said he likes that the business is family owned. The staff is friendly and he appreciates the comfortable waiting area.
This review was collected via phone interview by Customer Research Inc.

JS
Justus S.
Round Rock, TX
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Justus said they explained everything that was going on with his vehicle and got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

JM
Jonathan M.
Texas
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Jonathan said he has used this business for service for eight years.
This review was collected via phone interview by Customer Research Inc.

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