Pecheles Automotive


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1384 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.7499975/5Overall Rating 4.7499975/5Overall Rating 4.7499975/5Overall Rating 4.7499975/5rating 4.7499975
Original
Overall Rating 1.875/5rating 1.875rating 1.875rating 1.875rating 1.875
96% Would Recommend
99% Business Response
Latest Review about 12 hours ago
WILLIAM C. on 10/21/2017
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"Excellent "
Greg gave me quick and great service. He was very helpful and explained all recommendations for my vehicle
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 10/19/2017
Review Created: 10/21/2017 05:19 PM
SANJAY M. on 10/21/2017
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"Car service"
Excellent customer service experience
Vehicle: Audi Q5
Category: Service
Service Date: 10/19/2017
Review Created: 10/21/2017 04:41 PM
JAMES M. on 10/21/2017
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"Great Experience!!"
Bill Anderson and the entire team were professional and helpful from the outset of our conversations to the ultimate delivery of my car!! I would certainly recommend them to anyone!!
Vehicle: Audi Q7
Category: Sales
Sales Date: 10/14/2017
Review Created: 10/21/2017 03:04 PM
LARRY N. on 10/21/2017
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"Routine Audi service"
Timely & pleasant experience
Vehicle: Audi Q7
Category: Service
Service Date: 10/17/2017
Review Created: 10/21/2017 06:47 AM
JUDY S. on 10/15/2017
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"Very responsive and attentive"
Absutely
Vehicle: Audi Q3
Category: Sales
Sales Date: 10/07/2017
Review Created: 10/15/2017 05:03 AM
German L. at Pecheles Automotive responded on 10/19/2017

Judy, thank you for the great review and for being a Pecheles customer!

RACHELLA D. on 10/14/2017
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"Excellent Service"
Knowledgable and accurate.
Vehicle: Audi S4
Category: Sales
Sales Date: 10/05/2017
Review Created: 10/14/2017 03:31 PM
German L. at Pecheles Automotive responded on 10/19/2017

Rachella, thank you for the excellent review and for being a Pecheles customer!

CYNTHIA B. on 10/12/2017
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"Great customer service; friendly staff who always seem glad to help and find the answers to any questions their customers have."
Have been completely satisfied both times I have been in for service. Felt like each time I have received honest answers and have never been pressured to have any service performed that I didn't feel was necessary at the time. Even when I asked for the opinion of the staff, I felt they gave me honest answers of whether or not the service needed to be performed at that time or if it could wait. Furthermore, I have worked with Greg Perez specifically and he has been kind and made sure that I was able to contact him directly throughout the day(s) when my car was at Pecheles, should I have questions.
Vehicle: Volkswagen Eos
Category: Service
Service Date: 10/06/2017
Review Created: 10/12/2017 06:48 AM
Laura L P., Customer Relations Director at Pecheles Automotive responded on 10/12/2017

Cynthia, thank you so much for the kind words and great review.  I know Greg, your service advisor, will be so pleased to read this.  We appreciate your business and look forward to seeing you next time.

MARY G. on 10/11/2017
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"Service Dept"
Have always had great service. Friendly staff and care about my time.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 10/09/2017
Review Created: 10/11/2017 03:09 PM
Laura L P., Customer Relations Director at Pecheles Automotive responded on 10/12/2017

Mary, we love hearing from you!  Thank you for the great review!

REBECCA P. on 10/11/2017
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"Kimberly was very efficient and tried to please me."
Very pleased.
Vehicle: Audi A6
Category: Service
Service Date: 09/24/2017
Review Created: 10/11/2017 07:44 AM
German L. at Pecheles Automotive responded on 10/11/2017

Rebecca, thank you for the excellent review and for being a Pecheles customer!

CHRISTINE E. on 10/11/2017
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"Recall visit"
Received a recall to take my 2017 Audi for a software update. Busy, busy day! I was in and out within an hour. Had to run, but was told I could come back for a complimentary car wash since I didn't have time that day! Friendly people!
Vehicle: Audi A3 Sedan
Category: Service
Service Date: 10/07/2017
Review Created: 10/11/2017 06:13 AM
German L. at Pecheles Automotive responded on 10/11/2017

Christine, we are glad to know we were able to accommodate you in a timely manner on such a hectic day for you. Thank you for the excellent review and for being a Pecheles customer!

ARTHUR B. on 10/10/2017
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"Service"
Good service ce, fast response time and friendly managers and workers
Vehicle: Volkswagen Golf SportWagen
Category: Service
Service Date: 10/06/2017
Review Created: 10/10/2017 03:12 PM
German L. at Pecheles Automotive responded on 10/11/2017

Arthur, thank you so much for the great review and for being a Pecheles customer!

GREGG S. on 10/10/2017
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"Awesome as usual!"
Always top notch service from this team.
Vehicle: Ford Edge
Category: Service
Service Date: 10/06/2017
Review Created: 10/10/2017 02:12 PM
German L. at Pecheles Automotive responded on 10/11/2017

Gregg, thank you for the awesome review and for being a dedicated Pecheles customer!

RACHEL D. on 10/09/2017
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"Amazing Customer Servicce"
They have some of the best customer service in town.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 10/05/2017
Review Created: 10/09/2017 12:39 PM
Laura L P., Customer Relations Director at Pecheles Automotive responded on 10/10/2017

Rachel, we LOVE your review, it makes our staff SMILE! Thank you!

JUDITH B. on 10/08/2017
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"Acquiring the vehicle and service"
Professional
and responsive service
Vehicle: Audi Q7
Category: Service
Service Date: 10/04/2017
Review Created: 10/08/2017 09:49 AM
Laura L P., Customer Relations Director at Pecheles Automotive responded on 10/10/2017

Thank you for the wonderful review and thanks for being our customer!

DAVID P. on 10/07/2017
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"Pecheles Audi Service"
Great service and professionalism.
Vehicle: Audi A4
Category: Service
Service Date: 10/05/2017
Review Created: 10/07/2017 05:44 PM
Laura L P., Customer Relations Director at Pecheles Automotive responded on 10/10/2017

David, thank you for the 5 stars and the great sentiment!  We appreciate your business.

ANDREW F. on 10/07/2017
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"Amazing Experience"
This is the second new car I have purchased from Joe Pecheles this year. Everyone has been fantastic. Service is great. Everyone seems to enjoy what they do, and this makes the experience really solid.
I’m a big fan of Volkswagen, despite the whole “dieselgate” thing. In fact, my first VW was a late-model diesel. The folks at Joe Pecheles made the trade-in and diesel settlement very easy. So, I went back 6 months later and traded my wife’s Toyota for another VW. I have no doubt they will take very good care of us.
Thanks kudos to all of the Joe Pecheles staff. Y’all are awesome!
Vehicle: Volkswagen Tiguan
Category: Sales
Sales Date: 09/30/2017
Review Created: 10/07/2017 03:41 PM
Laura L P., Customer Relations Director at Pecheles Automotive responded on 10/10/2017

Andrew, thank you for the great review.  We will take AWESOME care of you. We appreciate the vote of confidence and thank you for your loyalty.  Congrats on another new ride!

TAIJA H. on 10/05/2017
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"Great service "
All services were thoroughly explained, clean waiting area, nice and approachable staff
Vehicle: Audi A3
Category: Service
Service Date: 09/29/2017
Review Created: 10/05/2017 09:57 PM
Laura L P., Customer Relations Director at Pecheles Automotive responded on 10/10/2017

We appreciate the feedback and the awesome review.  Thank you for being a Pecheles customer!

ANGELA M. on 10/05/2017
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"Joe Pecheles always provide great customer service. "
Joe Pecheles always provide great customer service. I love the service that they give. Always helpful.
Vehicle: Audi A3
Category: Service
Service Date: 09/25/2017
Review Created: 10/05/2017 06:54 AM
Laura L P., Customer Relations Director at Pecheles Automotive responded on 10/10/2017

Angela, thank you for the fantastic review.  We are so glad we are helpful to you.  We appreciate your business.

ANNA H. on 10/04/2017
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"Maintenance Department "
Kim Westbrook always works with me to accommodate my schedule for needed repair work or general servicing for my car. She goes above and beyond each time. Thanks Kim!
Vehicle: Audi A7
Category: Service
Service Date: 09/29/2017
Review Created: 10/04/2017 05:39 AM
Laura L P., Customer Relations Director at Pecheles Automotive responded on 10/10/2017

What a wonderful testament! Thank you, Anna, for the great review.

SUZANNE B. on 10/03/2017
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"Great job "
The technician handled a recall on my car in a timely manner with friendly and knowledgeable service
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 09/26/2017
Review Created: 10/03/2017 05:44 AM
German L. at Pecheles Automotive responded on 10/03/2017

Suzanne, thank you for the excellent review and for being a Pecheles customer!

Displaying Review 1 - 20 of 1384 in total