ReScore Reviews™ (1)
Very upset about the total I have to pay?
Lola, thanks for taking the time to leave us your honest feedback. We are happy to hear you have received top-notch customer service from us over the years but disappointed that you are not happy with the terms of your lease buy out. We will reach out directly to you to see how we can help. Thank you for your loyalty.
Sir, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We will reach out to you directly. Thank you.
Adoncia, thank you for the great review and kind words about our staff. We look forward to serving you again in the future when the time comes!
Ali, we regret to hear that your experience was anything less than exceptional. At our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your visit. Our service manager will be contacting you directly. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.
Paul, we apologize if there has been an error. Please allow us to review the repair order and we will reach out to you directly via telephone. Thank you for reaching out.
Gregory, thank you for reaching out to us. We apologize for any inconvenience and appreciate your allowing us to bring the car back to diagnose any problem. We promise to make it right. Thank you for your continued loyalty. We appreciate your business.
Jordan, we are here for you, and our staff will continue to work hard to resolve any concerns you have about your new Audi. Our service manager will reach out to you to see how we might achieve this. Thank you for your feedback.
Maurice, we are so sorry to learn that your experience on this last visit was less than satisfactory and we hope you will accept our prior offer to reimburse you for the bag of quarters and the sunglasses that have gone missing since your visit with us. We have serviced literally hundreds of cars at Joe Pecheles without incident and we have a zero tolerance policy on theft. Our management team has fully investigated your claim and we will be reaching out to you again to discuss. We appreciate the opportunity to resolve your concern. Thank you for being our customer.
Lonnie, we are very sorry to learn of your less than excellent experence on your last service visit. We will reach out to you directly to see how we can successfully resolve your concerns. We appreciate your feedback as this helps us improve. Thank you for being our customer.
Wanda, we are so sorry you did not have a truly exceptional experience, as this is our goal. Our service manager will be reaching out to you. Thank you for your valuable feedback.
Dear Ms. Reynolds, thank you for speaking with us regarding your concerns. If you have any further questions or concerns, please let us know. We appreciate your business.
Mr. Jourdan, thank you for speaking with me about the lengthy repair of your Toureg. We apologize for the inconvenience caused you. We take customer satisfaction very seriously and use your feedback for training purposes. If there is anything more we can do, we would love the opportunity. Thank you for sharing your feedback. John Skeen, Service Manager
Ms. Mirro, we apologize for any inconvenience on your most recent visit. We look forward to speaking with you so that we can resolve any additional concerns you may have. We will continue to work hard to earn your business and will use your feedback to better train our staff. Thank you for taking the time to provide your feedback.
Jane, we are thrilled to know that we were able to get all your concerns resolved in a timely manner. We appreciate the 5-star review and look forward to working with you again in the future. Thank you for being a Pecheles customer!
Gary, we are so sorry to hear about your experience. Our service manager is following up on this and will be reaching out to you Monday to see what we can do to make it right for you. We look forward to speaking with you. Thank you for the feedback.
Marissa, thank you very much for your feedback. We sincerely apologize that you did not have an excellent service experience, and for the scheduling difficulty. We would appreciate the opportunity to speak with you about your concerns so we can improve our service and make things right for you. Your comments have been shared with our management team and they will be reaching out. Thank you very much for your business. We look forward to addressing your concerns.