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Positive Performance

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,142 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Since 2011, Positive Performance has been there for the people of Columbus. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Columbus has to offer. Since 2011, Positive Performance has been there for the people of Columbus. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Columbus has to offer.

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(812) 372-1233

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
364 S Mapleton St Columbus, IN 47201
Positive Performance's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,142 Reviews)

MJ
MATT J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Excellent Job!
I was impressed how friendly the team was and the fact that they went the extra mile. They took care of something I would have never thought about and didn't try to nickel & dime me. Great job team!

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Great seevice
Perfect visit. Great bunch of professionals

RB
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RUSS B.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great Work
This group does a great job getting you back into your vehicle quickly. They are very professional and always do a good job.
Eric B. from Positive Performance responded on 06/29/2025 09:39 AM

It's fantastic to hear that our team is getting you back on the road quickly and professionally. We take pride in our ability to balance speed with quality – after all, we wouldn't want you to miss out on your next adventure. Your feedback means a lot to us, and we're here whenever you need a helping hand (or a quality vehicle fix). Safe travels!


JA
JUDITH A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
I love it here, im not treated like a stupid women
Everyone is very nice and explain things so I can understand them. I'd recommend them as your mechanic for everything you need.
Eric B. from Positive Performance responded on 06/26/2025 09:40 AM

We're delighted to hear that our team made you feel welcomed and took the time to explain everything thoroughly. It’s our goal to ensure you leave with a clear understanding of your vehicle's needs—sometimes, mechanics can speak a language all their own! Your recommendation means a lot to us, and we’re here to keep you rolling smoothly whenever you need us.


TM
TRACI M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
First time visit, I'll be back!
I called and spoke to Doug about possibly replacing the clutch on my car. After diagnosing the car it turned out that I only needed to replace the master cylinder! Could have cost me at least 4 times more of they hadn't taken the time to check it themselves! I'm thrilled and I WILL be back!
Eric B. from Positive Performance responded on 06/25/2025 09:38 AM

It's music to our ears to hear that you had such a positive experience! We're glad Doug could save you from an unexpected budget blowout by pinpointing the real issue. After all, the master cylinder isn’t exactly the most glamorous part of the car, but it sure knows how to save the day. We're here when you need us next; just remember, we promise to keep our diagnostic tools sharp and our humor sharper!


DW
David W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Ac work
Cheap quick and fast
Eric B. from Positive Performance responded on 06/22/2025 09:38 AM

We're glad to hear that you found our services to be quick and affordable! It's like finding a hidden gem - sometimes you just need to know where to look. We're here to make your experience as seamless as possible, and it sounds like we hit the mark this time. If there's anything more we can do for you, just let us know!


TK
THEJJESSH K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Replaced Engine
Replaced the engine for a VW GLI with great finesse. The price to quality ratio is unbeatable. They are honest, and get them work done in time.
Eric B. from Positive Performance responded on 06/11/2025 09:38 AM

It's fantastic to hear you had a top-notch experience with your VW GLI engine replacement! We aim to combine quality with honesty, and it seems like we hit the nail on the head this time. Who knew getting your engine replaced could be such a smooth ride? If you have any future automotive adventures or projects in mind, we're here and ready to help—no fine print required!


CM
CODY M.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/07/2025
verified customerVerified Customer
0
Lug nuts
I had work down to my front end and also my ac compressor. When I got my car out of the shop from them I had a vibration an my front end I never had before so I took my car to discount tire to have my tire balance thinking they could be out of balance. When they tried to take my tire off they had to replace my lug nuts due to them be swollen. I know they was good before I took my car to the shop because I just had discount put new front tire on less than a month ago. So now I had to spend more money on my car due to bad work man ship.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Oil change and check the ac
Always efficient,affordable and friendly. Simply the best.
Eric B. from Positive Performance responded on 06/06/2025 08:23 AM

We’re glad to hear you’ve found our service to be efficient and affordable, not to mention friendly. It's always our goal to be the best in your book! If we were a little hotter, we might be competing with the sun on that front. Your support means a lot to us, and we look forward to keeping up the good work.


JH
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Amazing Service always
Did an amazing job with my car and now I feel safe driving it again. And customer service is always through the roof and you guys doing amazing job
Eric B. from Positive Performance responded on 06/05/2025 09:39 AM

We're glad to hear that you're back to feeling safe on the road! It's fantastic that our team not only polished up your car but also provided you with top-notch customer service. We always aim to keep our service levels sky-high, preferably without needing a rocket launch. We appreciate your support and look forward to keeping your car in tip-top shape!


BH
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BEN H.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Fixed my ac in my car
Fast friendly service. Explained what was wrong with my cars ac. It was fixed at the time they said it would be. I'm a repeat customer, (worked on an another car) good work from a good shop.
Eric B. from Positive Performance responded on 06/04/2025 08:13 AM

We’re happy to hear that our fast and friendly service hit the spot! We believe that a well-explained AC issue is half the battle won, and we’re glad we could get everything sorted out on time. It’s great to have repeat customers like you because that means we must be doing something right! We’ll keep the tools handy and the coffee brewing for your next visit. Cheers to keeping those cars running cool!


JC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
9
So far so good on my ac charge
Was able to get an appt 3 days after call, courteous staff, have had Positive Performance doing my oil changes for awhile now
Eric B. from Positive Performance responded on 06/01/2025 09:39 AM

We appreciate you sharing your experience! It's great to hear that you were able to secure an appointment so quickly and that our team treated you well. It seems like your oil changes have become a bit of a routine for you with us. Don’t worry; we won’t tell your car that it's on a first-name basis with the oil change team. Here’s to many more smooth rides ahead!


JS
Judie S.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Spoke with Ken. He said they are good.
Recommended
Eric B. from Positive Performance responded on 06/03/2025 08:59 AM

It's great to hear that Ken left a positive impression! It sounds like he’s convinced you that we’ve got things under control here. If you ever want to dive deeper into what we offer, feel free to chat with us anytime. We appreciate your support!


KT
KELSEY T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Kelsey T.
Always reliable and does a great job!
Eric B. from Positive Performance responded on 05/31/2025 09:48 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you find us reliable and that our work meets your expectations. We're committed to providing great service, and it's always nice when our efforts are recognized. If there’s anything else we can do to keep impressing you, just let us know!


SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Im a happy customer 😊
The name Says it all, Positive Performance and that is what you get from the crew . I feel comfortable with leaving my car with this shop. Upon arrival I am greeted by the friendly staff and my questions are answered with great knowledge. Absolutely positive results from start to finish. I can honestly say I walk away with keys in my hand and a smile on my face with Positive Performance doing the work on my car. It's a great feeling to have knowing that my car has been serviced by this company. They take pride in what they do and it shows. Very respectful company. The owner, Eric Bell takes great pride to serve his customers with the best outcome. Im very pleased with what this company has done for me.
Eric B. from Positive Performance responded on 05/29/2025 09:38 AM

It's fantastic to hear that your experience with us was so positive! Our team does take pride in making sure every client feels welcomed and informed, and it's like a bonus when we get to see those smiles on the way out. A well-serviced car is like a happy pet, isn't it? We appreciate your confidence in us and your kind words about our owner and staff. We aim to create a respectful atmosphere where everyone can leave feeling like a winner—with their keys in hand, of course! We’re here to keep that positive performance rolling. Safe travels until next time!

Service Coupons and Posts
Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 07/07/2025-08/07/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/30/2025-07/31/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/23/2025-07/24/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/16/2025-07/17/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/09/2025-07/10/2025

?✨ We’re thrilled to be your trusted shop! Fast service is our specialty—like a pit stop at a NASCAR race! ? Thank you for the awesome review, we appreciate your support! ? #PositivePerformance #TrustedService
Learn More

?? With school bells ringing, it’s time to prep your car for those morning drop-offs! Check tires, brakes, and fluids—because nobody wants a surprise “car pool” lecture from your mechanic! ? Let's keep those trips smooth! #BackToSchool #AutoCare
Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 07/07/2025-08/07/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/30/2025-07/31/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/23/2025-07/24/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/16/2025-07/17/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/09/2025-07/10/2025

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