Premium Automotive Service


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

284 Reviews

99% Would Recommend
Latest Review 11 days ago
Ismael D. on 11/10/2017
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Spoke with Yvette. She said the service was good at the business.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 11/01/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Roger G. on 11/08/2017
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Roger said the business has always done great work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/12/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Wentia F. on 11/04/2017
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"Professional service "
Helpful, friendly staff with great customer service
Vehicle: Mercedes-Benz GL-Class
Service Date: 10/13/2017
Review Created: 11/04/2017 10:13 PM
Shahbaz S. on 10/11/2017
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"Great Service "
I am new to the Valley, I needed to have my car checked. I googled for the closest mechanic and I found Premium Automotive Services and I am really happy with the service. I had to leave my car overnight, they gave me a ride home and the next day they picked me up from my work. They communicated with me and told me what I needed to do and I will most definitively go back to them for my services. Finding a trust worthy mechanic is hard these days and I am glad I found one.
Vehicle: Honda Accord Cpe
Service Date: 10/06/2017
Review Created: 10/11/2017 06:18 PM
Alec R. on 09/29/2017
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Alec said the staff did a good job and they were quick. The staff was prompt and they took care of him.
Vehicle: Porsche 944
Category: Service
Service Date: 09/11/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Aaron H. on 09/28/2017
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Aaron said the employees were very helpful in finding everything wrong with his vehicle.
Vehicle: Ford Escape
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Johnathon M. on 09/25/2017
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Jonathon said the first time he went there he had to return because they were full.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 09/15/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Aaron V. on 09/20/2017
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"First timer, but definitely not the last!!!"
I called to make an appointment for my inspection. The guy on the phone was super nice. Arrived early and they took me right in. Upon completion of the inspection, the same guy (manager) informed me what NEEDED to be changed, what he recommended be changed and also gave me info on the services I might need in the future. Didn't push anything that I didn't need. I know my vehicle and I do my own work, but I am definitely going to recommend to my fam and friends. Excellent customer service the way it's suppose to be! Thank you!
Vehicle: Chevrolet Tahoe
Service Date: 09/19/2017
Review Created: 09/20/2017 07:42 AM
Jose O. on 09/08/2017
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"Service and benefits"
Those who work there really get on the level your at and try to help you out plus if u do need a ride home work or after work to get your vehicle they send someone. The only thing that got to me was that it was a bit pricy but more great overall.
Vehicle: Chevrolet Silverado 1500
Service Date: 09/06/2017
Review Created: 09/08/2017 08:19 PM
Ndukaku I. on 08/28/2017
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Ndukaku said he felt it was a bit overpriced for the headlight exchange.
Vehicle: Ford Escape
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Martha Z. on 08/16/2017
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"I trust them to work on my F150."
I moved here from Houston and needed to find a reliable mechanic that I could trust to keep my F150 on the road. After asking friends, searching the internet, and driving by several places, I decided to stop at Premium Automotive Service, it was close to home. Erik explained what the truck needed, how they were going to fix it, and was extremely patient in answering all my questions. They worked with me and my schedule. Lydia and Miguel drove me home and picked me up while my truck was being fixed. I drove off with a new truck but without the sticker price!!! It's ready for a road trip. I'm sooo glad I stopped in.
Vehicle: Ford Pickup
Service Date: 07/20/2017
Review Created: 08/16/2017 09:13 AM
John G. on 08/15/2017
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John said his overall experience was great. His service was good. They were friendly. He also takes his daughter's vehicle there.
Vehicle: Buick Verano
Category: Service
Service Date: 08/08/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Sonia G. on 08/13/2017
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"Excellent service"
The best customer service I have encountered at an automotive repair shop. The manager Erik who assisted me that day kept me informed on all repairs my vehicle needed via text and phone calls through out the day. Everthing was explained to me in detail regarding repairs and costs on parts and service. I was also able to finance the services provided which is AWESOME. I HIGHLY RECOMMEND THIS PLACE IF YOU NEED SERVICE ON YOUR VEHICLE.
Vehicle: Buick Verano
Service Date: 08/09/2017
Review Created: 08/13/2017 09:54 AM
CARLOS A. on 08/10/2017
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"Quick and friendly"
I just needed the yearly vehicle inspection to renew the registration. Very friendly and polite. Cold drinks and coffee are at your disposal while you wait. I was not able to finish a bottle of water by the time they were done with everything including paperwork and payment. Great and quick service
Vehicle: Porsche 911
Service Date: 08/08/2017
Review Created: 08/10/2017 04:51 AM
Ieleane P. on 08/10/2017
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Ieleane said everybody was very nice.
Vehicle: Mercedes-Benz GLK-Class
Category: Service
Service Date: 08/08/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Steve B. on 08/10/2017
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Steve said this business was efficient and they did everything he asked them to do. It was done in a timely manner.
Category: Service
Service Date: 08/08/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Irma C. on 07/31/2017
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Irma said everything went well with the business and she had no problems. She was well attended to and they were courteous.
Vehicle: Ford Freestyle
Category: Service
Service Date: 06/30/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Aldo C. on 07/29/2017
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Aldo said his overall experience was perfect. Everyone involved was very helpful, from the service desk to the service itself. The courtesy was on point. This particular location is excellent, they run a tight ship. They are very fair and honest. He is very happy with them.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 06/29/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
PATRICIA F. on 07/28/2017
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"Had an appointment, service was done in a timely fashion, and great review for that."
I will be back for the next necessity. THANKS!!!
Vehicle: Lexus RX 450h
Service Date: 07/10/2017
Review Created: 07/28/2017 09:02 PM
Cameron R. on 07/28/2017
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Cameron said he has never had a problem. The customer service is great.
Vehicle: Ford F-150
Category: Service
Service Date: 07/11/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 283 in total