Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

399 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 2 days ago

Reviews


JS
James S.
Austin, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
James said the staff was courteous, easy to work with, and explain the details well. He was pleased with the experience.
This review was collected via phone interview by Customer Research Inc.

MG
Marisol G.
Mcallen, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Love this place!
They were great ! They explained each of the tasks they completed and why they needed to be done in simple terms . They took pictures of everything that needed to be worked on and provided a profile of my Jeep that I can easily log in to . Very satisfied and I 100% recommend !♥️👍🏻👍🏻

TG
Teresa G.
Mcallen, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Teresa said the service was very, very good and the staff explained everything to her. She stated that she was there for just an oil change but her air conditioner needed to be looked at and they did, and were able to fix it. She added that there was no rush, no pressure and they made recommendations about stuff that may need attention later on. She noted that they are very professional and have good customer service. She said she was very happy with the experience and will definitely be back.
This review was collected via phone interview by Customer Research Inc.

CP
Cody P.
Mcallen, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Cody said he really likes the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Bronx, NY
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Justin said the service went well. Justin said that he is satisfied.
This review was collected via phone interview by Customer Research Inc.

JL
Jose L.
Edinburg, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Jose said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

OV
Oswaldo V.
Mcallen, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Oswaldo said he is very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Mcallen, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
David said they are very helpful and they don't try to sell him on things he does not need, he is really happy with their service and he will continue going there.
This review was collected via phone interview by Customer Research Inc.

JR
Jaime R.
Mcallen, TX
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Jamie said the business was the best because of their service manager.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Mcallen, TX
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2019
F250's May Service
Great work. Adam's research about the headlights was much appreciated.

BC
Bryan C.
Mcallen, TX
Subaru Outback
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/02/2019 Category: Service
Bryan said it took over 5 hours to put in a light bulb and they were slow to follow up.
This review was collected via phone interview by Customer Research Inc.

JR
JAIME R.
Mcallen, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
AAA+++ Service
The best and most honest service experience. Had my truck with oversize tires balanced rotated and aligned and the drive is awesome. If you want the best for your vehicle hit these guys up. They have my business.

RV
Roel V.
San Juan, TX
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Roel V.
It was awesome customer service the people that work at primium automotive service are very nice i greatly recommend if your veichle need service take it there they will send u text message of what is the problem with your vehicle and show proof of work how it was before and when there done with the work.

VC
Vangie C.
Texas
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Spoke with Joe. He said they do business with them, and they would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JT
Jesus T.
Mcallen, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Jesus said the staff was very nice, they were precise and did a good job.
This review was collected via phone interview by Customer Research Inc.

AH
Adam H.
Mission, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Adam said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RM
Ricardo M.
Mcallen, TX
Acura RLX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2019 Category: Service
Ricardo said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

CL
Christina L.
Mcallen, TX
INFINITI QX80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Excellent customer service ... Let you know about every charge
Excellent customer service and keep customer involved on the services

RR
Rose R.
Mcallen, TX
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Fabulous service, great experience and knowledgeable people
This is a complete auto service. They provide a complete car history and recommendation for service. All info is available online.

RF
Rafael F.
Mcallen, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Rafael said he got very good customer service and the staff made things easy for him. The customer service was exceptional, they were courteous and quick. He like the music in the lobby and they offered him coffee and water and made him feel relaxed.
This review was collected via phone interview by Customer Research Inc.