Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

346 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 18 days ago

Reviews


MM
Michelle M.
Edinburg, TX
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Michelle said the staff are always very friendly and accommodating.
This review was collected via phone interview by Customer Research Inc.

FW
Frank W.
Mcallen, TX
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Spoke with Frank's wife. She said she was very happy with the staff. They were very professional and cordial.
This review was collected via phone interview by Customer Research Inc.

TS
Tatia S.
Pharr, TX
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Excellent Catalytic Converter repair!!!
My engine light came on and I took my 2006 Silverado in to get checked out. The guys checked it out and it was my O2 sensors and Catalytic converter. I figured that's what it was as I plugged up my code reader and saw the codes. They worked with me (because this is a HUGELY expensive repair) and they fixed it very well. The truck drives 100% better and no rattling noise, etc. I really appreciate Guillermo, Kevin, & Modi. Great team!

AK
Amanda K.
Mcallen, TX
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Amanda said everything was done really quickly and well.
This review was collected via phone interview by Customer Research Inc.

MC
Mickey C.
Mcallen, TX
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mickey said everything went very smoothly.
This review was collected via phone interview by Customer Research Inc.

RM
Rogelio M.
Mcallen, TX
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Rogelio said it is good, and they would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EH
Edith H.
Mcallen, TX
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Edith said that everything was really good except that the wait was 2 or 3 hours longer than they said it would be.
This review was collected via phone interview by Customer Research Inc.

GP
Gilberto P.
Mcallen, TX
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Gilberto said his experience at the business was fine, he didn't have any problems or issues, and everyone was nice.
This review was collected via phone interview by Customer Research Inc.

MF
Mary F.
Mcallen, TX
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mary said she appreciated the business providing timely service that worked with her schedule, as well as how polite the staff members were.
This review was collected via phone interview by Customer Research Inc.

IR
Ivan R.
Mission, TX
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Ivan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KA
Kevin A.
Mission, TX
Honda Civic Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Kevin said the business took a little too much time for the inspection.
This review was collected via phone interview by Customer Research Inc.

CP
Caroline P.
Mcallen, TX
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Caroline said she had to go back to the business. She went in to have her inspection sticker done and she decided she needed windshield wipers, too. She forgot to pay for them and had to return for that reason. The employees were really good. . She stated she has never been in a vehicle repair place that has been so clean.
This review was collected via phone interview by Customer Research Inc.

AO
Abraham O.
Pharr, TX
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Abraham said the customer service was outstanding, and the staff kept him notified about the service.
This review was collected via phone interview by Customer Research Inc.

TS
Tatia S.
Pharr, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Excellent follow through and customer service
My old 07 Camry has been giving me a problem with the front end that has been hard to diagnose. It was wobbling and giving lots of vibration. Brakes and rotors were previously done, that fixed some of the problem, and then new rims were provided, and it turns out that the new rims were bent and then they in turn made the tires get out of round. So new rims were provided again, and the tires were replaced by a different service company and the problem is 100% resolved! It has been a nightmare, but Modi and Kevin have been absolutely wonderful and very forthright about the whole process. I am supremely impressed.

MM
Miguel M.
Mcallen, TX
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Miguel said the staff did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Mario S.
Brownsville, TX
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Mario said the staff were great and very helpful.
This review was collected via phone interview by Customer Research Inc.

CS
Celestina S.
Edinburg, TX
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Celestina said the staff were nice, the service was fast, it was convenient, and they had coffee.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mcallen, TX
Porsche 911
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Consistently good experience
My car had the state inspection at this place a couple of times. always efficient and courteous. I did bring the car for an air conditioning issue. The service was great and the tech advisor (Kevin) kept me informed of the progress.

AP
ALICIA C. P.
Edinburg, TX
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
profesionalism and services is awesome
As always, either I have to drive to you or I call because my car is broke, you always do your best to fix the problem, you drive to the place I am with my broke car and then either take my car or give a raid or use your shuttle service , that's a plus on service. Also your services and groceries related with the price are the best. You are like my family, to care about me and my car. Thank you so much, God bless you, your families, your employees and your business, definitely you are doing excellent job.

CR
Crystal R.
Mission, TX
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Crystal said the experience at the business was great. The staff were friendly and made sure her vehicle inspection was done quickly.
This review was collected via phone interview by Customer Research Inc.