Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

395 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 8 days ago

Reviews


JO
Jose O.
Mcallen, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2017
Service and benefits
Those who work there really get on the level your at and try to help you out plus if u do need a ride home work or after work to get your vehicle they send someone. The only thing that got to me was that it was a bit pricy but more great overall.

NI
Ndukaku I.
Edinburg, TX
Ford Escape
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/28/2017 Category: Service
Ndukaku said he felt it was a bit overpriced for the headlight exchange.
This review was collected via phone interview by Customer Research Inc.

MZ
Martha Z.
Edinburg, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017
I trust them to work on my F150.
I moved here from Houston and needed to find a reliable mechanic that I could trust to keep my F150 on the road. After asking friends, searching the internet, and driving by several places, I decided to stop at Premium Automotive Service, it was close to home. Erik explained what the truck needed, how they were going to fix it, and was extremely patient in answering all my questions. They worked with me and my schedule. Lydia and Miguel drove me home and picked me up while my truck was being fixed. I drove off with a new truck but without the sticker price!!! It's ready for a road trip. I'm sooo glad I stopped in.

JG
John G.
Mcallen, TX
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
John said his overall experience was great. His service was good. They were friendly. He also takes his daughter's vehicle there.
This review was collected via phone interview by Customer Research Inc.

SG
Sonia G.
Mission, TX
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
Excellent service
The best customer service I have encountered at an automotive repair shop. The manager Erik who assisted me that day kept me informed on all repairs my vehicle needed via text and phone calls through out the day. Everthing was explained to me in detail regarding repairs and costs on parts and service. I was also able to finance the services provided which is AWESOME. I HIGHLY RECOMMEND THIS PLACE IF YOU NEED SERVICE ON YOUR VEHICLE.

CA
CARLOS A.
Mcallen, TX
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017
Quick and friendly
I just needed the yearly vehicle inspection to renew the registration. Very friendly and polite. Cold drinks and coffee are at your disposal while you wait. I was not able to finish a bottle of water by the time they were done with everything including paperwork and payment. Great and quick service

SB
Steve B.
Mcallen, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Steve said this business was efficient and they did everything he asked them to do. It was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

IP
Ieleane P.
Mcallen, TX
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Ieleane said everybody was very nice.
This review was collected via phone interview by Customer Research Inc.

IC
Irma C.
Mcallen, TX
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Irma said everything went well with the business and she had no problems. She was well attended to and they were courteous.
This review was collected via phone interview by Customer Research Inc.

AC
Aldo C.
Mcallen, TX
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Aldo said his overall experience was perfect. Everyone involved was very helpful, from the service desk to the service itself. The courtesy was on point. This particular location is excellent, they run a tight ship. They are very fair and honest. He is very happy with them.
This review was collected via phone interview by Customer Research Inc.

PF
PATRICIA F.
Mcallen, TX
Lexus RX 450h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017
Had an appointment, service was done in a timely fashion, and great review for that.
I will be back for the next necessity. THANKS!!!

AC
Armando C.
Mission, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Armando said the staff is really friendly.
This review was collected via phone interview by Customer Research Inc.

CR
Cameron R.
Mc Allen, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Cameron said he has never had a problem. The customer service is great.
This review was collected via phone interview by Customer Research Inc.

LV
Leslie V.
Mcallen, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Leslie said this business was very good with their service.
This review was collected via phone interview by Customer Research Inc.

GM
Gregg M.
Mcallen, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Gregg said they are close to his house. They do a good job. He was there for an inspection.
This review was collected via phone interview by Customer Research Inc.

EA
Ed A.
Mission, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Ed said he knew when it was going to be done and what was going to be done. It worked out.
This review was collected via phone interview by Customer Research Inc.

BC
Ben C.
Mcallen, TX
Kia Rio5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017 Category: Service
Ben said the service was good.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
Edinburg, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017 Category: Service
David said this business was very good at what they do. They did what they said they were going to do and it was a very good service.
This review was collected via phone interview by Customer Research Inc.

KZ
Kristina Z.
Edinburg, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Kristina said this business was fast and helpful.
This review was collected via phone interview by Customer Research Inc.

HS
Homer S.
Edinburg, TX
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Homer said he would recommend this business for service and they fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.