Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1348 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.4444456/5Overall Rating 4.4444456/5Overall Rating 4.4444456/5Overall Rating 4.4444456/5rating 4.4444456
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
96% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


Verified Customer
Kingston, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Exceptional service
As always service was exceptional and staff was very accommodating.
Jeffrey D. from Prestige Hyundai responded on 06/19/2019

Thank you for your response it is always a pleasure bieng able to help you with your car needs. Thank you for your business, We look forward to seeing you at your next visit. Enjoy your summer.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

RW
Richard W.
New Paltz, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
I am retired (I was a consultant in the auto industry)
Good attitude, good service, completed in a reasonable amount of time at a fair price.
Jeffrey D. from Prestige Hyundai responded on 06/19/2019

Thank you for your response, we work very hard to provide the best experience as possible. I am glad to hear tat you are happy with our service. Thank you for your business and we look forward to seeing you at your next visit. 

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

RM
Richard M.
Catskill, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
The Service and personal, they realty make the different
THERE SERVICE CENTER IS GREAT " THANK YOU" JEFF DECKER AND SALES GERRY FRAENKEL, TERRIFIC TEAM SO WE HAVE BROUGHT FIVE VEHICLES FROM PRESTIGE KINGSTON , NY
Jeffrey D. from Prestige Hyundai responded on 06/18/2019

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

Verified Customer
Kingston, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
State Inspection
Courteous and friendly staff and the inspection was completed in a the time frame indicated upon arrival.
Jeffrey D. from Prestige Hyundai responded on 06/18/2019

We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

JM
Joseph M.
Kingston, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Excellent Dealerslhip
This is my 3rd car from this dealership and the service is always EXCELLENT.
Jeffrey D. from Prestige Hyundai responded on 06/18/2019

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

Verified Customer
Acra, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Always professional and thorough
I can count on Prestige Hyundai to provide top grade service. And continue to enjoy driving Hyundai.

JM
Jean M.
Kingston, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Personal staff with smiles
Jeff was very informative to my inquiry
Jeffrey D. from Prestige Hyundai responded on 06/12/2019

We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

NF
Nicola F.
Rosendale, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Always top notch
They never disappoint... I would purchase another Hyundai just for the customer care alone.. I've driven in 10 orior to them closing with a slow puncture and they fixed it...
Without an appointment they've taken me in !!
The curtousity car service is also fantastic...
Jeffrey D. from Prestige Hyundai responded on 06/11/2019

Our goal is always 100% satisfaction and we take pride in making our customers happy. Our customers have made a sizable investment in their car and our responsibility is to keep the car running and driving like new. Thank you for your continued business and we look forward to seeing you in th future. 

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

JR
Jose R.
Pleasant Valley, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Customer service
Excellent customer service. Very detailed and accurate with time of service.
Jeffrey D. from Prestige Hyundai responded on 06/11/2019

We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

RW
Richard W.
Staatsburg, NY
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Last visit sold the car
I was selling the car I was 3.2 miles too close to Healey to get covered by the warrantee. I guess I missed that small print. I was selling the car that evening and ended ip taking $250 off the price to cover the cost of the part
Jeffrey D. from Prestige Hyundai responded on 06/11/2019

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

Verified Customer
Red Hook, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Always perfect service.
We always get very good advice from our service rep. He is friendly and helpful. The waiting room is clean and comfortable with good amenities. We do recommend Prestige and the Hyundai cars every chance we can.
Jeffrey D. from Prestige Hyundai responded on 06/08/2019

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

Verified Customer
Boiceville, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2019 Category: Service
Friendly.
Staff is polite.
Jeffrey D. from Prestige Hyundai responded on 06/05/2019

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

DM
Diane M.
Rhinebeck, NY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Service
When servicing your automobile, no matter how full the waiting room is they still get you out in a timely manner.
Jeffrey D. from Prestige Hyundai responded on 06/05/2019

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

AS
A S.
Ulster Park, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019 Category: Service
its a 5 star dealership
everyone was very friendly and helpful
Jeffrey D. from Prestige Hyundai responded on 06/05/2019

We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

Verified Customer
Mount Marion, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2019 Category: Service
Fast service
My motor was replaced very quickly and we were kept updated during the whole process
Jeffrey D. from Prestige Hyundai responded on 05/31/2019

Thank you for your response. I do apolgize about the a/c as per our conversation please let me know when you can get the car here and we can sheck out the a/c for you. We thank you for your business and look forward to seeing you. 

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

GC
Gregory C.
Ellenville, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Service
We needed some work done on our 2016 Hyundai Sonata and went to Prestige Hyundai. We spoke to Jeff in service and he was great . He made an arrangement for us to have the car repaired and set up a loaner car for us with Rebecca. The technicians were quick to the point with fixing the problem. So happy with everyone there.
Jeffrey D. from Prestige Hyundai responded on 05/31/2019

Thank you for the positive response. We work very hard to provide the best experience as possible. I am happy to here this process went as smoothly as possible. Thank you for your businees and look forward to seeing you in the future. 

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

MA
Myriam A.
Staatsburg, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Great service as always. Thank for 15years of care.
Fast and accurate service, Everything was clearly explained to me, repairs, prices time to wait. Worth the half and hour drive from home.
Jeffrey D. from Prestige Hyundai responded on 05/30/2019

We are very glad to hear about your continued satisfaction. We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

WM
William M.
Hyde Park, NY
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Tire repair
couldn’t get my new tire that day so they loaned me a vehicle until they got it. They were quick and let me know everything throughout the whole process
Jeffrey D. from Prestige Hyundai responded on 05/29/2019

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

CD
Charles D.
Pleasant Valley, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Great Service
I’ve been here twice for service on my Hyundai and have always experienced great service. I usually wait and they really do a good job getting you in and out within an hour. Nice waiting area plenty of magazines and complimentary coffee.
Jeffrey D. from Prestige Hyundai responded on 05/28/2019

We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com

BS
Bruce S.
Milton, NY
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019 Category: Service
Visit
Great service
Jeffrey D. from Prestige Hyundai responded on 05/28/2019

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313 jdecker@prestigeofkingston.com