ReScore Reviews™ (5)

ReScore
Overall Rating 4.199998/5Overall Rating 4.199998/5Overall Rating 4.199998/5Overall Rating 4.199998/5rating 4.199998
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
96% Would Recommend
100% Business Response
Latest Review about 16 hours ago
James K. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and great people"
Sales people are knowledgeable and customer friendly as well as their great service staff from beginning to end.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/21/2018
Service Type: Maintenance
Review Created: 04/25/2018 04:22 PM
Jeffrey D. at Prestige Hyundai responded on 04/26/2018

I thank you for your response. We do strive to have a professional, and courteous staff to ensure positive and efficient visits.  Our customers and our reputation are important to us. Enjoy your spring !

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Myunghoo K. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good explanation and service"
I was satisfied with Jeff's explanation for my car maintenance and all services.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/25/2018 12:59 PM
Jeffrey D. at Prestige Hyundai responded on 04/25/2018

We are very glad to hear about your continued satisfaction. We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Phyllis S. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Everyone is very kind and helpful. They make things happen when you have other scheduled appointments.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/20/2018
Service Type: Maintenance
Review Created: 04/25/2018 10:29 AM
Jeffrey D. at Prestige Hyundai responded on 04/25/2018

Thank you for your response, We are glad to hear that you are happy with our service. We look forward to seeing you in the future.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Marianne W. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tucson"
Fast service. Knowledgeable employees
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/19/2018
Service Type: Repair
Review Created: 04/25/2018 06:42 AM
Jeffrey D. at Prestige Hyundai responded on 04/25/2018

Thank you for your response ! We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. We look forward to seeing you at your next service. Enjoy your spring !

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Joseph P. on 04/24/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"ok"
ok
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/24/2018 12:33 PM
Jeffrey D. at Prestige Hyundai responded on 04/24/2018

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Verified Customer on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and personal "
Easy to get an appointment
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/18/2018
Service Type: Maintenance
Review Created: 04/24/2018 09:17 AM
Jeffrey D. at Prestige Hyundai responded on 04/24/2018

Thank you for your reponse. Im glad you are happy with your service here. Look forward to helping you in the future.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Denise S. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism "
The people that work here are are very friendly and professional at the same time. That's very hard to find now a days!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/18/2018
Service Type: Maintenance
Review Created: 04/23/2018 08:08 PM
Jeffrey D. at Prestige Hyundai responded on 04/24/2018

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Xiomara M. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and Efficient "
From the moment I entered the garage to the moment I left Prestige, customer service was the best!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/23/2018 12:20 PM
Jeffrey D. at Prestige Hyundai responded on 04/24/2018

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Kevin T. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Makes you feel like family"
Great service each and every time. Staff goes out of the way to ensure each customer happieness.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/18/2018
Service Type: Maintenance
Review Created: 04/23/2018 12:16 PM
Jeffrey D. at Prestige Hyundai responded on 04/24/2018

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Verified Customer on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New engine."
The staff did a great job setting my expectation of how the repair would unfold, which was anticipated to be lengthy.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/22/2018 07:48 PM
Jeffrey D. at Prestige Hyundai responded on 04/24/2018

We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Verified Customer on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Didn't feel that I was being needlessly upsold this time, though they still insist on recommending oil changes in excess of factory recommendations. Regular service takes an hour and a half no matter what is being done. Quality work.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/21/2018 04:46 AM
Jeffrey D. at Prestige Hyundai responded on 04/21/2018

Thank you for your response. We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. In regards to the service interval because we in the northeast are considered a severe region we recommend doing the service at 5,000 miles to help with the longevity of the life of the car. If you have any further questions feel free to give me a call. Hope you enjoy your spring.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
very friendly when checking in, keeps you posted as to where your service is at, goes over all that is done while there
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 12:10 PM
Jeffrey D. at Prestige Hyundai responded on 04/17/2018

Thank you for your response. We are glad to hear you are happy with our service and look forward to helping you in the future.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Amy R. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+"
As always, excellent customer service
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/16/2018 06:56 AM
Jeffrey D. at Prestige Hyundai responded on 04/17/2018

We are very glad to hear about your continued satisfaction. We strive to give our customers a pleasant experience with fast, friendly, accurate, and efficient service. Thank you for taking the time to respond! We look forward to seeing you at your next scheduled service.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Josephine P. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great service visit!"
I brought my 2006 Hyundai Elantra in for a checkup, and the service was great as always. The service manager, Peter, was very friendly and explained what was done. They discovered a mouse nest inside my car that I didn't know was there! It was cleaned out, disinfected and deodorized, and they also re-aligned my tires, which I suspected had to be done. They said that my 12-year-old car was still in great shape. Well, that's because I bring it to Prestige Hyundai! A++
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/16/2018 05:25 AM
Jeffrey D. at Prestige Hyundai responded on 04/17/2018

Thank you for the favorable review. Our customers have made a sizable investment in their car and our responsibility is to keep the car running and driving like new. We look forward to seeing you on your next visit.

 

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Diane S. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Visit"
I just purchased my Tucson coming off a 17 year old car. I was very nervous about using a new service/mechanic etc. My old car (Honda) and I knew everyone at that shop.
I was pleasantly surprised by the efficiency of the shop and by the wonderful, friendly 'greeters'.
I anticipate a long and friendly relationship with the mechanics who will make sure my car is performing like a well oiled machine it is!!
Thanks. Diane Silverberg
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/11/2018 06:53 PM
Jeffrey D. at Prestige Hyundai responded on 04/12/2018

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Janice P. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"too tired"
took 4 1/2 hours to find and repair peoblems
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/10/2018 07:09 AM
Jeffrey D. at Prestige Hyundai responded on 04/10/2018

Thank you for your response. Im glad we were able to take care of the issue with the car. We look forward to helping you in the future.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Verified Customer on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personnel is friendly and informative "
Service was taken care of in an efficient and timely manner
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/08/2018 06:32 AM
Jeffrey D. at Prestige Hyundai responded on 04/10/2018

Thank you for you response. It's always a pleasure. Enjoy your spring.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Arnold G. on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good experience"
they took care of the problem.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/08/2018 04:14 AM
Jeffrey D. at Prestige Hyundai responded on 04/10/2018

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.          

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Verified Customer on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service and Customer Satisfaction"
Top Notch Service and Customer Satisfaction. All questions answered. All problems addressed and resolved. Staff was very professional, informative, polite and thankful. This experience made vehicle maintenance enjoyable.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/07/2018 06:56 AM
Jeffrey D. at Prestige Hyundai responded on 04/07/2018

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Michael W. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communication"
They let you know exactly what is going on with your car before they do anything to it and how much it will cost.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/06/2018 06:49 PM
Jeffrey D. at Prestige Hyundai responded on 04/07/2018

Thank you for your response. Our customers are the most important thing to us and we always reach for 100% satisfaction. We look forward to helping you with all your car needs in the future. Enjoy your spring.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
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