ReScore Reviews™ (5)

ReScore
Overall Rating 4.199998/5Overall Rating 4.199998/5Overall Rating 4.199998/5Overall Rating 4.199998/5rating 4.199998
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
96% Would Recommend
100% Business Response
Latest Review about 22 hours ago
Hillary W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Going Above and Beyond"
I had an unfortunate minor incident with my brand new 2018 Hyundai Santa Fe SE and Eric, the Service Manager, went above and beyond to bring my car back "looking like new" within my budget. He was so kind and empathetic. The service was the best I have ever experienced. Between my phenomenal sales experience with Gerry and my excellent service experience with Eric, I am a Prestige Hyundai customer for life.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 02:46 PM
Jeffrey D. at Prestige Hyundai responded on 10/20/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Mary S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely, pleasant personnel,"
I received a full description of the service even though there were no problems.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:47 PM
Jeffrey D. at Prestige Hyundai responded on 10/19/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Friendly, prompt and efficient service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/19/2017 03:23 AM
Jeffrey D. at Prestige Hyundai responded on 10/19/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Zachary M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly staff"
Great service, friendly staff, couldn't ask for more! I relaxed in the quiet room and did work with free coffee while I waited for my car to be serviced. Comfortable and would recommend. Thanks!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 03:15 PM
Jeffrey D. at Prestige Hyundai responded on 10/19/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Christopher M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and people"
Fast and efficient service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:21 PM
Jeffrey D. at Prestige Hyundai responded on 10/19/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service."
Jeff is always very helpful with any issue I have.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 01:07 PM
Jeffrey D. at Prestige Hyundai responded on 10/18/2017

Iam so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. Look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Craig P. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Professional employees and service
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:19 PM
Jeffrey D. at Prestige Hyundai responded on 10/17/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and great service"
Everything that was done was explained..and again everyone was friendly which make for great service..
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:14 PM
Jeffrey D. at Prestige Hyundai responded on 10/17/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Karen R. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely and waiting area comfort"
Overall good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:27 AM
Jeffrey D. at Prestige Hyundai responded on 10/17/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! We look forward to being able to serve you on your next scheduled visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly helpful service"
Very helpful and knowledgeable service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 07:09 AM
Jeffrey D. at Prestige Hyundai responded on 10/17/2017

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Samuel R. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe "
I like that they were very accommodating and got the job don’t in a good time
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 06:37 PM
Jeffrey D. at Prestige Hyundai responded on 10/14/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Susanne H. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai actually solved all of my vehicle issues!!"
Thank you so much for your hard work. I know to you I am just a number, but you solved issues with my car that I’ve had for days, months, and even years. Thank you again!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:29 AM
Jeffrey D. at Prestige Hyundai responded on 10/13/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. My team here at Prestige is glad that your experience with us went well. My customers are very important to me and I try very hard to make your experience here feel like you are not just a number. I look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
YAVUZ B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Maintenance"
Same high level treatment. Natalie, one of your recent employees, happens to be someone I knew from years back. Since then she spent a lot of time studying auto technology. I am happy to see her working for you.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/13/2017 06:26 AM
Jeffrey D. at Prestige Hyundai responded on 10/13/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Valerie D. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the service and politness of the workers"
Great service----
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 01:26 PM
Jeffrey D. at Prestige Hyundai responded on 10/12/2017

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Barbara H. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great Service and my service adviser Jeff is always very friendly and makes sure my car is always up to date with all recalls and service required to keep me safe in my car. I have been going there for 9 years and my experience has always been great.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/12/2017 06:16 AM
Jeffrey D. at Prestige Hyundai responded on 10/12/2017

We are so glad to hear that you are happy with our service here at Prestige. Our goal is always 100% satisfaction and we take pride in making our customers happy. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Robert H. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people and service"
very good
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/12/2017 03:41 AM
Jeffrey D. at Prestige Hyundai responded on 10/12/2017

Thank you for your continued business. We look forward to being able to serve you on your next scheduled visit.   

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Robert W. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was on time and efficient"
My service was recall's for my 2013 Sonata. Service was completed as promised by the service writer
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/11/2017 07:02 AM
Jeffrey D. at Prestige Hyundai responded on 10/11/2017

Thank you very much for taking the time to respond. Our staff does strive to be helpful and friendly at all times. Please let us know how we can do to improve our service! 

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Michael G. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A well oiled machine"
Nice, Friendly, good value, a well oiled machine
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 12:45 PM
Jeffrey D. at Prestige Hyundai responded on 10/10/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Bruce M. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good results"
they certainly present to their customers that they care about them. Try to be as helpful as they can. All staff I have encountered so far have been very pleasant to deal with
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/08/2017 09:04 AM
Jeffrey D. at Prestige Hyundai responded on 10/10/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
Rita O. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Once again, A great experience !"
Coming close to the end of my lease, and one thing I am for certain about is my next car WILL BE A HYUNDAI,once again.
Very satisfied with their vehicles and pleased with their service dept.
The employee's at Prestige Hyundai are very knowledgeable, pleasant and make every effort to make each visit a favorable one !
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/06/2017 01:23 PM
Jeffrey D. at Prestige Hyundai responded on 10/06/2017

Our goal is always 100% satisfaction and we take pride in making our customers happy. The team here at Prestige is glad that your experience with us went well. We look forward to seeing you on your next visit.

Jeff Decker
Service Manager
Prestige Hyundai of Kingston
(845) 339-3313
jdecker@prestigeofkingston.com
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