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Ken Garff Hyundai Surprise

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,687 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
337
Total ReScores
4.9
ReScore Average
78
Net Promoter Score ®

Business Details

About

Ken Garff Hyundai Surprise offers the highest quality repair and maintenance for your vehicle. Ken Garff Hyundai Surprise offers the highest quality repair and maintenance for your vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(623) 850-5500

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Arizona
12925 N. Autoshow Ave. Surprise, AZ 85388
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,687 Reviews)

LT
gravatar
Lysa T.
Wittmann, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/18/2022
0
Crooks
I actually was surprised to see any positive reviews for this Ken Garff of Surprise, AZ. They have numerous Better Business Bureau complaints too. Sadly, I had to learn the hard way. As I use to be a happy Hyundai owner. I had just bought my 6th & last Hyundai in 2021 because of Ken Garff of Surprise. We have a warranty on our car of 100k miles. We had a problem with the engine burning oil. We’ve been taking it in over a year for the problem. The manager of the service dept shook our hands and said, he personally would drive the car to find the problem, after charging us $200+ for an oil change ( how do you change the oil if it’s always running out of oil?) They have had our car for over 2 months, that’s right 2 months. They found the problem, it’s the engine, A BRAND NEW ENGINE. They said it’s going to be $10k to repair. We are responsible for $2,000. They are crooks please please do NOT do business with these CROOKS, RUN AWAY. Go to a real Hyundai dealer.
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