Reviews
MR
Mary R.
Mechanicsville, VA
Honda Ridgeline
Verified
Friendly people and excellent mechanics!!!!
Have taken all of our Honda’s for maintenance work and all work has been excellent !!
Recommended
AG
Anne-Marie G.
Richmond, VA
Ford F-150
Verified
Great service took me right away
As above
Recommended
JH
Joel H.
Richmond, VA
Honda Civic
Verified
great service / work / experience!
thanks for the tires guys. changed my daily driving experience and was in and out in a flash. price wound up being below quote too!
Recommended
IM
Ian M.
Mechanicsville, VA
Toyota Camry
Verified
Trust, Undersstanding and Friendliness
Have been having my vehicles maintained at S&M for at least 5 years and although not very happy with the diagnosis of my vehicle's problem or the resultant cost of repair, I have found that the staff has been honest in their diagnosis, understanding concerning my plight and I trust that the repair and diagnosis were done with concern for my safety, while operating my vehicle ,and thoroughness and quality of workmanship. Therefore I am totally satisfied with the resultant cost of repair. I will continue to have my vehicles repaired at S&M.
Recommended
HP
HT P.
Mechanicsville, VA
Honda Element
Verified
Good Times at the Shop
Office staff were spot on, friendly, professional and the office and customer waiting area was clean. And the mechanical staff know their trade.
Recommended
JR
Jeff R.
Mechanicsville, VA
Honda HR-V
Verified
Jeff said the staff did everything he asked for on time.
Recommended
This review was collected via phone interview by Customer Research Inc.
PH
Pat H.
Richmond, VA
Chevrolet Chevy Cargo Van
Verified
Pat said everything he's done has been excellent and they do excellent work.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Jeffrey P.
Richmond, VA
Honda CR-V
Verified
Maintenance, maintenance, MAINTENANCE
Can't say it enough times. Take care of your car and it will take care of you. As I drive 2200 miles a week, I have had to leave this up to S&M auto and they have never made me regret it. We have quite a few other cars in our family and they all depend on S&M auto.
Thanks guys!!
Thanks guys!!
Recommended
KG
Kellie G.
Richmond, VA
Mazda B2300
Verified
Excellent and quick
My usual mechanic doesn’t do state inspections and recommend s&m. They were very friendly, quick, and able to fit me in on short notice!
Recommended
VP
Victoria P.
Mechanicsville, VA
Subaru Outback
Verified
Customer Service
Customer Service is excellent!
Recommended
WC
Wayne C.
Virginia
GMC Sierra 1500
Verified
Wayne said the staff are good people. They do good work. This is a well run business.
Recommended
This review was collected via phone interview by Customer Research Inc.
RK
Richard K.
Mechanicsville, VA
Toyota Avalon
Verified
Richard said the mechanic has always done a great job on his vehicle and he's very happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
KL
Kim L.
Mechanicsville, VA
Jeep Grand Cherokee
Verified
Kim said this facility did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
David S.
Mechanicsville, VA
Ford Pickup
Verified
David said he gets good, polite, courteous service at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
John H.
Montross, VA
MINI Cooper Hardtop
Verified
Great people, great service!
Took the vehicle in with some fairly major concerns. Concerns turned out to be not so bad, they did a thorough inspection, and all is well! Thanks guys!
Recommended
IM
Ian M.
Mechanicsville, VA
Lexus RX 300
Verified
Excellent service
Thoroughness when diagnosing vehice problems and making the necessary repairs. Attention to details that potentially could adversely affect vehicle safety. My personal dealings have always been extremely satisfying.
Recommended
MS
Meredith S.
Snellville, GA
Honda Civic Si
Verified
Meredith said everything works well. The price was lower than she expected and staff kept in touch with her throughout the process. She was happy, overall.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Michael M.
Mechanicsville, VA
Dodge Pickup
Verified
Michael said the staff did a really good job, it was quick and affordable. They were able to fix a problem he's had for 2 years that was very irritating and he's glad they took care of it.
Recommended
This review was collected via phone interview by Customer Research Inc.
JO
Josh O.
Richmond, VA
Toyota Tacoma
Verified
Josh said the business was very professional and courteous.
Recommended
This review was collected via phone interview by Customer Research Inc.
EL
Edward L.
Richmond, VA
Toyota Avalon
Verified
Awesome place!
Very professional and knowledgeable staff! Services performed are always done correct and in a timely manner!
Recommended