Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 477 Reviews )

99% Would Recommend
Latest Review 1 day ago

Reviews


SS
Steve S.
Mechanicsville, VA
Ram 1500
Verified Customer
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08/11/2019
Positive service
Always receive good service.

AM
Aileen M.
Glen Allen, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Aileen said they are always prompt and friendly. They do good work.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
Richmond, VA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
A great job
The guys at S& M did a great job on my Honda Fit. I am so glad to know such a competent group of mechanics.

Verified Customer
Mechanicsville, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
Oil change.
The oil change was very quick. My previous experience with the dealer where I purchased the vehicle always took at least 2 hours. I am very pleased with the rapid turn around for my service. I will continue to use you for my maintenance.

PA
Perry A.
Richmond, VA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019
They do a great job keeping my car in great shape
The only shop I go to.

LC
Lee C.
Virginia
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Spoke with Leroy. He said this business is great because of Mike. The employees are good. They are taking care of his family's vehicles.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Richmond, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
Car service
Great Service

JB
John B.
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019
Awesome!
Awesome service!

PJ
Palette J.
Mechanicsville, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
Love this Shop!!
The team at S&M are AWESOME!! Every time I’ve been there or had a question regarding a mechanical issues S&M has gone above and beyond to assist me!
I couldn’t ask for a better Shop or team to be there and TRUST with my vehicles!!!

LC
Lloyd C.
Mechanicsville, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019
Great people to work with.
Nice guys, very professional.

MD
Michael D.
Mechanicsville, VA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019
Prompt, friendly service and a perfectly done job, as usual
The best service around the Richmond area. Never a reason to complain about anything. They complete the work well and on time and at a very competitive rate.

GS
Gayle S.
Mechanicsville, VA
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
Gayle said she would recommend.
This review was collected via phone interview by Customer Research Inc.

AS
Ann S.
Gordonsville, VA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
Outstanding
I have been a customer for nearly a decade, and this auto maintenance and repair service is outstanding for the integrity of the owner, and its fair, competent and quick response. I've owned several cars, and moved 75 miles away, but find it worthwhile to my peace of mind to return here for reliable work on my car.

LC
Lisa C.
Mechanicsville, VA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Lisa said the service was easy. She was able to drop off and pick up her vehicle with no issues.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Glen Allen, VA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Highly Recommend
Good service reasonable pricing all you can ask for

CL
Caitlin L.
Richmond, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Great service!
They are honest and do great work!! Highly recommend

JS
Jean S.
Mechanicsville, VA
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Outstanding Customer Service
I was impressed with how quickly they inspected my SUV. I was treated with kindness and respect and was very impressed with their customer service.

MH
Monica H.
Hanover, VA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Monica said it was quick and easy.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
Everything!
Bobby and Mike are the best!

DH
Darryl H.
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Service
Mike and his staff were very friendly and informative. Car runs great and reasonable cost! I highly recommend them.
D. Hart
Henrico