S&M Automotive Service

Matthew said the staff treated him very well.

I would like to commend S&M Auto and Mike Matthews in particular for excellent service. The S&M group installed a new brake caliper in my vehicle. It turned out that the caliper was faulty from the manufacturer. Mike and his group retrieved my vehicle from Charlottesville and repaired my vehicle on the same day that they were notified of the problem. I would recommend Mike and his group to anyone.

My CR-V is my living and everything has to be done in the timeliest of manners or my job cannot be done properly. Never happened yet!!

Christin said the mechanic was very understanding when she could not be there to drop off the vehicle. He also explained the diagnosis in great detail.

Sam said they are friendly, he came in without a appointment, but they got him in and everything was done in about 2 hours. It was great.

Mike said he would recommend this business for service

John said he is very satisfied every time he goes there.

Mike said that the facility was very helpful, they provided quick service and they are very honest.

Andrew said this business did quick work that was done right.

Eric said the facility was awesome and they don't over charge him.

Brent said the mechanic is always consistent and he does good work.

Spoke with Frank's wife. She said the staff was polite and nice.

Kenneth said he took his vehicle in for an oil change and the business told him the plugs are worn, so he had the plugs replaced. The business didn't put in the recommended plugs and he was charged twice the amount. Now his vehicle is missing and he was charged $60 for a gas treatment. He was overcharged, his vehicle is not running right, and he only needed an oil change.

Spoke with Sarah's husband. He said the staff were good.

Samantha said the staff get what they need to get done really fast.

William said he would recommend the business for service.

Kendall said this business always gets her in whenever she goes for service and they solve the issues with her vehicle.

Steve said they did a good job and he is very pleased. He is getting ready to go back there for another inspection.

Debra said the business did a good job.

You replaced the clutch in my car and I was very happy. This service I was not. The engine cover is cracked and the emblem bolt cover is gone and the covers around the radiator are missing the pins that held them in place. Also there were grease hand prints on the hood that had to be cleaned off. Not the way you should treat someone’s vehicle. I have pictures to show you. I will attach to a separate email. Jill Mccurry