S&M Automotive Service

Customer satisfaction is a top priority

Thanks to all of the staff for the help with my Infiniti

Joey said they were fairly quick. He had to wait a couple of days to get in, but other than that, they were great

Only one complaint, no one had a mask on when I checked out.
No glass protection between customer and employee.

This business offers professional service every time period they are a pleasant to work with and take really good care of our vehicles. They really deserve 5 stars but they don't wear a masks so they only got 4.

Great service ,fast and reasonable !

keep up the great servicea

Ashley said that she has recommended this business for service.

DAndre said his experience was good and the staff did what he asked. They were prompt and Mike was great.

David said the service was prompt, and great.

Gayle said she would recommend.

Rosie said that it was a nice experience for her first time being there.

Steve said the business has always been pretty good. This time, he does have to go back for a small issue.

Being new to the Richmond area I had to get my vehicle inspected. I called around a few places and came upon S&M Automotive. The gentleman that took my call took the time to let me know that he couldn't get my vehicle in for inspection until the following morning. He proceeded to set up an appointment for me. Other places that I called basically said show up and we'll get it done by the end of the day. I made the appointment with S&M and was in and out in 20 minutes versus sitting and waiting for hours.

Glenn said the mechanic wasn't able to fix the problem but he's always done great work.