S&M Automotive Service

Being new to the Richmond area I had to get my vehicle inspected. I called around a few places and came upon S&M Automotive. The gentleman that took my call took the time to let me know that he couldn't get my vehicle in for inspection until the following morning. He proceeded to set up an appointment for me. Other places that I called basically said show up and we'll get it done by the end of the day. I made the appointment with S&M and was in and out in 20 minutes versus sitting and waiting for hours.

Glenn said the mechanic wasn't able to fix the problem but he's always done great work.

Kirby said he has used the business for years. He said they are very good.

Prompt service

Great customer service, friendly and quick. Rear brakes and serpentine belt were replaced. Only problem is right after I left one of my back hubcaps came off and was lost.

Good morning, I'm hoping this will correct the information. I don't have a Mustang. I have a Hyundai Santa Fe. Thank you.
Karen Harmon
804 837-2050

Rusty said the business did a good job.

Diane said the staff are really awesome and friendly people.

Robert said they did a good job. He was satisfied and pleased.

Christian said he was pleased with the good service.

Holly said they are great people and they are very cooperative. She appreciates how they always give her an appointment when she needs to get in.

Staff demonstrates exceptional service.

I was referred to S&M Auto by another shop. On my initial visit, making my appointment for service was a breeze! The day of my vehicle service, everything was effortless! The staff went above and beyond to take care my needs and concerns! Thanks so much! I look forward to your services in the future!

Good time had by all.

Brian said his experience was fine.

Bruce said he would recommend this business for service.

Virginia said she has been going to this facility for a few years and they're the best around. If she has any problems she calls Mike and she is very satisfied.

Chuck said they did a pretty quick job, but they're a bit pricey. He got it back on the same day and they did a good job.

Car was still on the lift when we came to get it.

Teresa said this business did a good job.