Reviews
KM
Kirby M.
Sandston, VA
Hyundai Santa Fe
Verified
Kirby said he has used the business for years. He said they are very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jean S.
Mechanicsville, VA
Hyundai Santa Fe Sport
Verified
Outstanding Customer Service
Prompt service
Recommended
ML
Marie L.
Mechanicsville, VA
Toyota Corolla
Verified
Review
Great customer service, friendly and quick. Rear brakes and serpentine belt were replaced. Only problem is right after I left one of my back hubcaps came off and was lost.
Recommended
MH
Michelle H.
Mechanicsville, VA
Ford Mustang
Verified
Updat
Good morning, I'm hoping this will correct the information. I don't have a Mustang. I have a Hyundai Santa Fe. Thank you.
Karen Harmon
804 837-2050
Karen Harmon
804 837-2050
Recommended
RH
Rusty H.
Mechanicsville, VA
GMC Envoy XL
Verified
Rusty said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Diane H.
Virginia
Hyundai Sonata
Verified
Diane said the staff are really awesome and friendly people.
Recommended
This review was collected via phone interview by Customer Research Inc.
RN
Robert N.
Mechanicsville, VA
Dodge Pickup
Verified
Robert said they did a good job. He was satisfied and pleased.
Recommended
This review was collected via phone interview by Customer Research Inc.
CW
Christian W.
Mechanicsville, VA
Toyota Corolla
Verified
Christian said he was pleased with the good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
HJ
Holly J.
Mechanicsville, VA
Ford Focus
Verified
Holly said they are great people and they are very cooperative. She appreciates how they always give her an appointment when she needs to get in.
Recommended
This review was collected via phone interview by Customer Research Inc.
MO
Mark O.
Mechanicsville, VA
Toyota Tundra
Verified
Knowledge
Staff demonstrates exceptional service.
Recommended
EL
Edward L.
Richmond, VA
Toyota Avalon
Verified
Great service, knowledgeable staff, awesome customer service!
I was referred to S&M Auto by another shop. On my initial visit, making my appointment for service was a breeze! The day of my vehicle service, everything was effortless! The staff went above and beyond to take care my needs and concerns! Thanks so much! I look forward to your services in the future!
Recommended
HP
HT P.
Mechanicsville, VA
Honda Element
Verified
4 out of 5 not bad
Good time had by all.
Recommended
BE
Brian E.
Virginia
Honda CR-V
Verified
Brian said his experience was fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
BJ
Bruce J.
Virginia
Acura 3.0CL
Verified
Bruce said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
VC
Virginia C.
Mechanicsville, VA
Pontiac Grand Am
Verified
Virginia said she has been going to this facility for a few years and they're the best around. If she has any problems she calls Mike and she is very satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Chuck H.
Richmond, VA
Chrysler Pacifica
Verified
Chuck said they did a pretty quick job, but they're a bit pricey. He got it back on the same day and they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
HP
HT P.
Mechanicsville, VA
Subaru Forester
Verified
Not quite ready
Car was still on the lift when we came to get it.
Recommended
TT
Teresa T.
Mechanicsville, VA
Ford Escape
Verified
Teresa said this business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
PW
Phillip W.
Richmond, VA
BMW 330Ci
Verified
Great little place in a tucked away space
I was referred here by another automotive shop that didn't do alignments. The staff is very friendly and helpful. They found an issue with a tire and gave me pricing to replace them.
My only issue is that they balanced and rotated the tires which was a waste of money since I needed to replace 2 tires. Overall I am very pleased and will be returning here for service.
My only issue is that they balanced and rotated the tires which was a waste of money since I needed to replace 2 tires. Overall I am very pleased and will be returning here for service.
Recommended